HP 1 Yr Post Warranty Plan
DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
Product # U4820PE
HP 1 Yr Post Warranty Plan
$0.00
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 1 Yr Post Warranty Plan is rated
out of
5 by
441.
Rated 5 out of
5
by
silverstar1 from
Best ever support
HP Care Pack team are my life savers!
Date published: 2024-02-03
Rated 5 out of
5
by
Bob Hagopian from
Great product!
It's a great coverage at a great price!
Date published: 2024-01-28
Rated 3 out of
5
by
Logan5 from
Took the plan, was it necessary?
Just started the plan. Only issue was a possible charging one, that should not have happened on a one year old unit.
Date published: 2024-01-03
Rated 1 out of
5
by
LairdLH from
Not a Good experience
I renewed the warranty on my HP Laptop not knowing that it was only for Hardware issues.
I thought that it was an all encompassing coverage.
I was just made aware a few minutes ago that this coverage would not cover my issue of not being able to connect to the network. It was deemed a software issue and not hardware. I cannot argue that analysis, since I don't know.
However, I tried all software recommendations to avail, before calling HP Support.
Only to be made aware that I will need to pay an additional $51 in addition to a subscription plan. If these options were made clear in the offer I received from HP I would have been able to make a better informed decision.
So, my experience is not a good one.
Date published: 2023-12-15
Rated 4 out of
5
by
Anonymous from
Renew warrantty
Good response from staff
Date published: 2023-12-10
Rated 1 out of
5
by
Solo HP customer from
Have not received post warranty plan?
Have not received Post Warranty plan, but i did get the product review email, asking how I liked the product?
Date published: 2023-12-10
Rated 4 out of
5
by
Sunshine23 from
Easy Process
The process was easy but I don’t see purchase reflected on my computer. Computer still says warranty outdated.
Date published: 2023-12-10
Rated 3 out of
5
by
Anonymous from
New warranty plan
I haven't got anything in the mail about this. I thought that I was supposed to.
Date published: 2023-12-06
more ram
Thank you for your question! It is unclear what is being asked. Please clarify the question and resubmit.
Date published: 2024-07-22
my battery is not charging is this covered
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Date published: 2024-09-15
what does the care Pack cover?
Reliable support
There are no deductibles, coverage limits, or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Date published: 2023-08-10
Does the extended warranty (when purchased after the warranty expires) go 1 year from the purchase of the computer or 1 year from the purchase of the warranty?
The coverage with this Post Warranty Plan begins the day after the warranty expires if purchased during the standard warranty. If purchased after the standard warranty, the plan begins on the purchase date of the plan.
Date published: 2022-11-30
I purchased my computer in the United States, and now I live in Europe. If I need repairs or replacement, do you service in Portugal?
HP Care Packs are only valid in the countries they are purchased from. For a Care Pack in Portugal or an extended service please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Date published: 2023-05-27
Does this warranty come with HP technical support?
Yes, this HP 1-Yr Post Warranty Plan comes with HP Technical Support as the problem relates to the PC itself. For overall Tech Support such as needing help installing a printer, removing a virus, or getting online, please see the HP Smart Friend services that are offered at this link:
https://www.hp.com/us-en/shop/pdp/hp-1-year-smartfriend-service-for-consumer-desktop-and-notebook
Date published: 2022-11-29
Hi, this Care Packet is also valid in South Africa?
Thank you for your question! For a Care Packs valid in South Africa please visit this website: https://www.hpshop.co.za/shop/hp-accessories/hp-warranties
Date published: 2023-05-27
My warranty expired on Nov 2022, I'm I still eligible for post warranty plans? If yes, which plan?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-06-05
Could you explain all warranty covers?
Thank you for your question about HP Care Packs! As each Care Packs coverage determines on the PC, is recommended to visit this link to see which Care Pack is compatible with your device: https://cpc2.ext.hp.com/
Date published: 2023-08-25
If I purchased my PC on August, my warranty expires in Aug the following year, right? Original warranties are for one full year, correct?
Thank you for your question! HP Laptops come with a 1-year limited hardware warranty (information at www.hp.com/support); 90-day phone support (from date of purchase); complimentary chat support within the warranty period (at www.hp.com/go/contacthp).
Date published: 2023-05-27
Does the coverage include the screen?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances. For service terms and conditions of this HP Care Pack, please visit: www.hp.com/go/pwterms
Date published: 2023-05-27
Does this cover cosmetic damage and new battery changes because my laptop does not hold a charge
Thank you for your question! For terms and conditions of the HP Care Packs, please visit this site. https://www.hp.com/us-en/shop/cv/carepackfaq
Date published: 2023-05-27
the warranty on this laptop expired quite a while ago, so what is the DATE the new warranty begins. Due to the way you have the warranty coverage WRITEN I am quite confused about the coverage statement you showed from the beginning of the end of what ??
This HP 1-Yr Post Warranty Plan is a post-warranty plan. Coverage begins the day after the warranty expires if purchased during the standard warranty. If the warranty is purchased after the standard warranty expires, then the plan begins on the purchase date of this Post Warranty Plan.
Date published: 2023-05-27
I just added the HP 1 yr post warranty plan for $63.99, TO THE CART how do I pay for it. I added it to the 2 or more times and there is no answer how to pay. I would like to talk to a live person. my name is Phyllis Burroughs at 562 507-3657
We are sorry to hear about your challenges. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-05-27
What happens after the expiration of the HP 1yr post warranty plan? Will there be another one available? If so, will the other(s) only be available in 1yr increments?
Thank you for your question! There will be many factors to consider whether the PC would be offered another 1-yr Post Warranty plan or another type of warranty plan. For details on warranty plan requirements please visit this link: https://www.hp.com/us-en/shop/pdp/hp-1-year-post-warranty-pickup-and-return-notebook-service-p-u4820pe-1
Date published: 2023-05-27
if my warranty plan expired Dec 17 2022 and i pay for the 1yr post plan when will it expire
The one year post warranty plan will expire one year from the date of purchase of the plan. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-11-13
I have virus protection on my hp laptop with McAfee. If my hp warranty has expired, what does that cover.
Thank you for your question! For assistance with what McAfee covers, please contact McAfee customer service at this link: https://www.mcafee.com/support/
Date published: 2024-06-10
What will happen when warranty expires
When the warranty expires you no longer have any coverage on your PC in case repairs are needed. Thank you for your question.
Date published: 2023-08-10
I Bought my Victus LapTop From Mexico City by Amazon. How the Warranty work in México? Mexican HP can fix my computer?
Thank you for your question! For HP Technical Support in Mexico, please visit this link: https://support.hp.com/mx-es
Date published: 2024-03-15
Why is it that when I add to cart extended warranty it does not show up in the cart?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-04
I'm trying to buy the extended warranty for my HP computer but when I click on the add to cart icon nothing happens.
For purchasing assistance, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-02-28
Is it possible to get a post warranty plan for longer than one year?
No, the Post-Warranty is only available for 1-year terms. Thanks for your question!
Date published: 2023-05-06
Does the post warranty plan cover the battery?
All types of batteries, by default, only have a 1 Year warranty unless an HP Care Pack with Battery Support is purchased. This extends battery support to the full term of the HP Care Pack purchased. This Care Pack does not offer Battery Support. To determine which HP Care Pack is compatible with your device and may provide battery support, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-08-21
what would the total warranty be ... 1 yr post and what comes with the purchased laptop
Thank you for your question! The HP 1-Yr Post Warranty Plan Coverage begins the day after the manufactures warranty expires if purchased during the standard warranty of 1 year. When together this will equal a 2-year warranty.
Date published: 2023-05-27
I see that my warranty expired on 3/26/23. So, I can extend my warranty for another year even though it expired on 3/26/23. Blake
Thank you for your question about HP Care Packs! Yes, your product should be compatible with this Post-Warranty Plan. To determine if this HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-06-05
I was on vacation for 2 weeks when My warranty expired; computer works well BUT i cannot HEAR anything on the computer; have tried support with no help If I purchase, can this be fixed such that I wilbe able to use Zoom, hear music? dictate with dragon?
Thank you for your question and sorry for your troubles. For assistance with this question, it is recommended to contact HP Store Support directly. You can chat directly with an HP Live Expert on this page by clicking the chat icon in the lower right corner.
Date published: 2023-05-27
What does this do?
Thank you for being an HP customer! This HP 1-Yr Post Warranty Plan is for products that can still be covered under protection but do not currently have an active warranty. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-03-15
are there mouthly care packs
No, HP does not offer monthly care packs at this time.
Date published: 2023-04-13
I bought my HP laptop in the US but now I work/travel all over SE Asia...mostly Indonesia, Singapore, Malaysia, and Thailand. Is there a Post Warranty Plan to cover this region?
HP Care Packs purchased at the HP US store website are valid in the US only. For Care Packs in your area, please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Date published: 2023-10-18
I have your offer for a 1 yr. warranty extension. Is a 2 yr. warranty extension plan available?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-09-04
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
