HP 1 Yr Post Warranty Plan

DIGITAL

  • Coverage begins day after warranty expires if purchased during standard warranty
  • If purchased after standard warranty, plan begins on purchase date
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • No extra fees for repairsSee all Specs
Product # U4820PE
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 1 Yr Post Warranty Plan is rated 3.5 out of 5 by 441.
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Rated 1 out of 5 by UBuck from Poor Customer Service I have been waiting for a resolution to a purchasing issue since November 20.
Date published: 2023-12-05
Rated 1 out of 5 by ADT. from have not received it yet! I have NOT received it yet!
Date published: 2023-12-04
Rated 1 out of 5 by Anonymous from No information about extended warranty supplied Never received information via email about my extended warranty. Paid up front and received nothing in return.
Date published: 2023-11-23
Rated 1 out of 5 by Muhammed_Hedya from Bad service So bad service I recommend Lenovo they are more flexible and more efficient
Date published: 2023-11-19
Rated 1 out of 5 by C. Walls from HP really isn’t on your side. HP is probably the most backwards company I’ve ever experienced. I purchased the warranty for my laptop; however, HP does not give you any instructions on how to add the purchase to your account. You would think that it would be automatic, but it’s not. So what do I do? I go to their support for help. The help is automated and the options don’t really pertain to what you’re trying to do. So I work it out to get pass it and finally can ask my question. But when I click the continue button I get a notice that the site is not working at this time. Ridiculous! As a consequence, my account shows that the warranty on my laptop has expired! And I bought something that I can’t even use. I will continue to try to solve my problem, but it should not be this difficult. I will think twice next time before I buy another HP product.
Date published: 2023-11-16
Rated 5 out of 5 by EduardoT from Good support Great techs. Everything worked out.
Date published: 2023-11-10
Rated 1 out of 5 by Anonomys from Lousy service for HP Care Pack Still have not received anything on the HP Care Pack that ir was registered and activated.
Date published: 2023-10-29
Rated 4 out of 5 by Anonymous from Extended warranty I don’t have an opinion as I haven’t had to use the warranty yet.
Date published: 2023-10-29
Rated 5 out of 5 by Naldy from 1 year warranty Very satisfied with the purchase
Date published: 2023-10-28
Rated 5 out of 5 by Cinderella 1 from ♥️ HP!!!!!!!!!!!!!! Love HP ♥️
Date published: 2023-10-26
Rated 1 out of 5 by Anonymous from they couldn't help me they couldn't help me this package is not available for my laptop. Why?
Date published: 2023-10-25
Rated 1 out of 5 by Anonymous from Disappointed You signed me up for the plan and then after you got my money you said i didnt qualify. Awaiting my refund
Date published: 2023-10-25
Rated 1 out of 5 by Anonymous from Nice Warranty I bought the unit at Best buy on sale. Warranty should be 3 years as I know. Now, I have to buy warranty every year.
Date published: 2023-10-23
Rated 2 out of 5 by Anonymous from I Don't Understand I don't know what I'm doing to get the product I bought. There is no helpful guidelines to help me know what I am doing.
Date published: 2023-10-19
Rated 5 out of 5 by Maximus Grizz from It does what I need it to. It works for me.
Date published: 2023-10-07
Rated 5 out of 5 by BarbSW from Quality Service I purchased the post warranty plan because throughout the 1st year, I reached out to the customer service dept several times & they were always helpful, friendly, courteous, & had much patience with me, that is rarely felt these days. So with these noted qualities, I did not hesitate to purchase the post plan. Everyone of the Staff that I spoke with, presented the same quality of service, that it made me feel like I was talking to the same person each time.
Date published: 2023-09-29
Rated 5 out of 5 by iowapheasant from Care Pack Easy process to renew warranty
Date published: 2023-09-05
Rated 2 out of 5 by pamela3751 from HP Carepack As soon as my HP Carepack is incorporated into my system, I will let you know
Date published: 2023-08-27
Rated 5 out of 5 by PapaVic 5x from HP warranty Great price and great value for extended warranty
Date published: 2023-08-27
Rated 5 out of 5 by Anonymous from Second Chance Warranty I have not had to use my original warranty or my secondary warranty yet, thank god. It seems to be a strong laptop and the battery is still lasting a long time.
Date published: 2023-08-25
Rated 4 out of 5 by Jmcl from Post warranty allow for piece of mind Very easy to sign up for
Date published: 2023-08-23
Rated 5 out of 5 by MNLioness from Care Pack Gem Love the quickness and security features.
Date published: 2023-08-17
Rated 1 out of 5 by Tim D. from Dead End Support - Useless to pay for a Warranty All I want to do is get my backlit keyboard to work. Its impossible to reach anyone.
Date published: 2023-08-14
Rated 1 out of 5 by Anonymous from POOR SERVICE CANCAL POLICY TO MUCH PUGLING TO REGISTED
Date published: 2023-08-08
Rated 5 out of 5 by JSeg from Generous cost Even post-warrantee offer is generous
Date published: 2023-08-08
Rated 5 out of 5 by SageBrushSam from satisfaction I'm satisfied.
Date published: 2023-07-18
Rated 3 out of 5 by ukuleleron from New Plan I'm starting with a neutral review since I have just received the warranty plan.
Date published: 2023-07-18
Rated 1 out of 5 by J Paschal from Disappointed with Service I am very disappointed in the warranty that I purchased. There is little information on registering my purchase & it still has not been applied to my device. It is difficult to find help on your website and the virtual assistant was useless.
Date published: 2023-07-12
Rated 1 out of 5 by San Diego Marsha from Warranty Information Slow to Arrive Slow to Respond
Date published: 2023-07-10
Rated 2 out of 5 by Molly08 from Inaccurate description and frustrating if laptop breaks early in warranty period It is very frustrating that I had to wait 30 days from buying the extended warranty before using it. My 1 yr post warranty is literally only 11 months.
Date published: 2023-07-03
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Your video with the "back to school" offer said the 1 Yr Post Warranty Plan DOES cover breakage due to drops, spills, etc. which would, I would think cover the screen but another person asked about the screen and was told "NO". Which is it?

Asked by: Ercoupeflyer
So, basically, one hand doesn't know what the other is doing (?). You say, "there may be a specific one for a back-to-school promo that does cover this", but evidently you don't know for sure. I'll reach out to the Support directly somehow.
Answered by: Ercoupeflyer
Date published: 2024-06-27

when i purchased hp printer, i signed up for extended warranty; since then, office max has closed shop in this area

Asked by: gloriaxxxxxxxxxxxxxxxxx
i think you are right . they all became office depot!!!!
Answered by: Sunnymon
Date published: 2024-09-01

How long is this warranty good for and does it cover the battery?

Asked by: Salim33
This HP 1-Yr Post Warranty Plan is good for 1 year. The coverage begins the day after the warranty expires if purchased during the standard warranty. For service terms and conditions, you may visit: www.hp.com/go/pwterms
Answered by: HP Team Grant
Date published: 2023-05-27

I am travelling internationally. Does this pack provide support in multiple countries, or, only in the US? If not, are there any packs that include international support?

Asked by: Anna305
Hello Anna, HP Care Packs are valid only in the countries they are purchased in.
Answered by: HP Team Grant
Date published: 2023-01-03

How do I match this offer to a machine?

Asked by: Bill0188
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-07-19

I am wondering if by extending the warranty on my laptop, would that cover for a broken screen?

Asked by: Margot69
Thank you for your question! No, this HP 1-Yr Post Warranty Plan does not include accidental damage protection.
Answered by: HP Team Grant
Date published: 2024-07-18

The screen cracked on my HP x360 15.5inch touchscreen. If I buy a protection plan, will the lap top be eligible for repair?

Asked by: Tak92
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10

Does this package cover damage to screens?

Asked by: Jennyoh
No, this HP 1-Yr Post Warranty Plan does not cover screen damage or accidental damage. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-04-03
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.