Rated 1 out of
5
by
UBuck from
Poor Customer Service
I have been waiting for a resolution to a purchasing issue since November 20.
Date published: 2023-12-05
Rated 1 out of
5
by
ADT. from
have not received it yet!
I have NOT received it yet!
Date published: 2023-12-04
Rated 1 out of
5
by
Anonymous from
No information about extended warranty supplied
Never received information via email about my extended warranty. Paid up front and received nothing in return.
Date published: 2023-11-23
Rated 1 out of
5
by
Muhammed_Hedya from
Bad service
So bad service I recommend Lenovo they are more flexible and more efficient
Date published: 2023-11-19
Rated 1 out of
5
by
C. Walls from
HP really isn’t on your side.
HP is probably the most backwards company I’ve ever experienced. I purchased the warranty for my laptop; however, HP does not give you any instructions on how to add the purchase to your account. You would think that it would be automatic, but it’s not. So what do I do? I go to their support for help. The help is automated and the options don’t really pertain to what you’re trying to do. So I work it out to get pass it and finally can ask my question. But when I click the continue button I get a notice that the site is not working at this time. Ridiculous! As a consequence, my account shows that the warranty on my laptop has expired! And I bought something that I can’t even use. I will continue to try to solve my problem, but it should not be this difficult. I will think twice next time before I buy another HP product.
Date published: 2023-11-16
Rated 5 out of
5
by
EduardoT from
Good support
Great techs. Everything worked out.
Date published: 2023-11-10
Rated 1 out of
5
by
Anonomys from
Lousy service for HP Care Pack
Still have not received anything on the HP Care Pack that ir was registered and activated.
Date published: 2023-10-29
Rated 4 out of
5
by
Anonymous from
Extended warranty
I don’t have an opinion as I haven’t had to use the warranty yet.
Date published: 2023-10-29
Rated 5 out of
5
by
Naldy from
1 year warranty
Very satisfied with the purchase
Date published: 2023-10-28
Rated 5 out of
5
by
Cinderella 1 from
♥️ HP!!!!!!!!!!!!!!
Love HP ♥️
Date published: 2023-10-26
Rated 1 out of
5
by
Anonymous from
they couldn't help me
they couldn't help me
this package is not available for my laptop.
Why?
Date published: 2023-10-25
Rated 1 out of
5
by
Anonymous from
Disappointed
You signed me up for the plan and then after you got my money you said i didnt qualify. Awaiting my refund
Date published: 2023-10-25
Rated 1 out of
5
by
Anonymous from
Nice Warranty
I bought the unit at Best buy on sale. Warranty should be 3 years as I know. Now, I have to buy warranty every year.
Date published: 2023-10-23
Rated 2 out of
5
by
Anonymous from
I Don't Understand
I don't know what I'm doing to get the product I bought. There is no helpful guidelines to help me know what I am doing.
Date published: 2023-10-19
Rated 5 out of
5
by
Maximus Grizz from
It does what I need it to.
It works for me.
Date published: 2023-10-07
Rated 5 out of
5
by
BarbSW from
Quality Service
I purchased the post warranty plan because throughout the 1st year, I reached out to the customer service dept several times & they were always helpful, friendly, courteous, & had much patience with me, that is rarely felt these days. So with these noted qualities, I did not hesitate to purchase the post plan. Everyone of the Staff that I spoke with, presented the same quality of service, that it made me feel like I was talking to the same person each time.
Date published: 2023-09-29
Rated 5 out of
5
by
iowapheasant from
Care Pack
Easy process to renew warranty
Date published: 2023-09-05
Rated 2 out of
5
by
pamela3751 from
HP Carepack
As soon as my HP Carepack is incorporated into my system, I will let you know
Date published: 2023-08-27
Rated 5 out of
5
by
PapaVic 5x from
HP warranty
Great price and great value for extended warranty
Date published: 2023-08-27
Rated 5 out of
5
by
Anonymous from
Second Chance Warranty
I have not had to use my original warranty or my secondary warranty yet, thank god. It seems to be a strong laptop and the battery is still lasting a long time.
Date published: 2023-08-25
Rated 4 out of
5
by
Jmcl from
Post warranty allow for piece of mind
Very easy to sign up for
Date published: 2023-08-23
Rated 5 out of
5
by
MNLioness from
Care Pack Gem
Love the quickness and security features.
Date published: 2023-08-17
Rated 1 out of
5
by
Tim D. from
Dead End Support - Useless to pay for a Warranty
All I want to do is get my backlit keyboard to work.
Its impossible to reach anyone.
Date published: 2023-08-14
Rated 1 out of
5
by
Anonymous from
POOR SERVICE
CANCAL POLICY TO MUCH PUGLING TO REGISTED
Date published: 2023-08-08
Rated 5 out of
5
by
JSeg from
Generous cost
Even post-warrantee offer is generous
Date published: 2023-08-08
Rated 5 out of
5
by
SageBrushSam from
satisfaction
I'm satisfied.
Date published: 2023-07-18
Rated 3 out of
5
by
ukuleleron from
New Plan
I'm starting with a neutral review since I have just received the warranty plan.
Date published: 2023-07-18
Rated 1 out of
5
by
J Paschal from
Disappointed with Service
I am very disappointed in the warranty that I purchased. There is little information on registering my purchase & it still has not been applied to my device. It is difficult to find help on your website and the virtual assistant was useless.
Date published: 2023-07-12
Rated 1 out of
5
by
San Diego Marsha from
Warranty Information Slow to Arrive
Slow to Respond
Date published: 2023-07-10
Rated 2 out of
5
by
Molly08 from
Inaccurate description and frustrating if laptop breaks early in warranty period
It is very frustrating that I had to wait 30 days from buying the extended warranty before using it. My 1 yr post warranty is literally only 11 months.
Date published: 2023-07-03