HP 1 Yr Post Warranty Plan
DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
Product # U4820PE
HP 1 Yr Post Warranty Plan
$0.00
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 1 Yr Post Warranty Plan is rated
out of
5 by
441.
Rated 5 out of
5
by
silverstar1 from
Best ever support
HP Care Pack team are my life savers!
Date published: 2024-02-03
Rated 5 out of
5
by
Bob Hagopian from
Great product!
It's a great coverage at a great price!
Date published: 2024-01-28
Rated 3 out of
5
by
Logan5 from
Took the plan, was it necessary?
Just started the plan. Only issue was a possible charging one, that should not have happened on a one year old unit.
Date published: 2024-01-03
Rated 1 out of
5
by
LairdLH from
Not a Good experience
I renewed the warranty on my HP Laptop not knowing that it was only for Hardware issues.
I thought that it was an all encompassing coverage.
I was just made aware a few minutes ago that this coverage would not cover my issue of not being able to connect to the network. It was deemed a software issue and not hardware. I cannot argue that analysis, since I don't know.
However, I tried all software recommendations to avail, before calling HP Support.
Only to be made aware that I will need to pay an additional $51 in addition to a subscription plan. If these options were made clear in the offer I received from HP I would have been able to make a better informed decision.
So, my experience is not a good one.
Date published: 2023-12-15
Rated 4 out of
5
by
Anonymous from
Renew warrantty
Good response from staff
Date published: 2023-12-10
Rated 1 out of
5
by
Solo HP customer from
Have not received post warranty plan?
Have not received Post Warranty plan, but i did get the product review email, asking how I liked the product?
Date published: 2023-12-10
Rated 4 out of
5
by
Sunshine23 from
Easy Process
The process was easy but I don’t see purchase reflected on my computer. Computer still says warranty outdated.
Date published: 2023-12-10
Rated 3 out of
5
by
Anonymous from
New warranty plan
I haven't got anything in the mail about this. I thought that I was supposed to.
Date published: 2023-12-06
When I bought this laptop from BJ's on October 25, 2022 I also bought the extended protection plan to cover my laptop. Does this not cover my laptop and the money I spent was a waste?
For questions about BJ's protection plan please contact BJ's customer service for assistance.
Date published: 2023-08-14
Is this Warranty for the Windows 11 or the Windows 8?Rm
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-04-18
Is this the best price for my hp laptop?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-08-02
I don't understand HP Care Pack which cost $59.99. Please email me with answers to the following questions? What service do I receive for $59.99? How will I be billed? How long is the service I will receive?
For assistance with Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2022-12-05
Does this cover refurbished units from Woot as well?
Thank you for your question! It is uncertain what is being asked in this question. Please clarify the question and resubmit the question and it will be answered as quickly as possible.
Date published: 2023-05-27
Is this a warranty I can use with my laptop?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-06
does warranty cover cracked screen
Thank you for your question! This HP 1-Yr Post Warranty Plan does not have accidental damage protection and will not cover damage to the screen.
Date published: 2024-04-15
where is the serial number located
Hello. Thanks for your question. Here are some instructions: https://support.hp.com/us-en/document/ish_2039298-1862169-16
Date published: 2023-05-27
Does this Care Pack cover both Software & Hardware?
Thank you for your question! This Post-Warranty Plan will cover hardware after the manufacturer's warranty has expired. You will also have access to technical support 7 days a week while keeping your PC covered by the manufacturer that knows it best. If your PC is still under the original warranty, this is not the Care Pack for you. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-09-01
I purchased a 2 year protection plan from Walmart when I purchased my laptop. Do I need addition coverage?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-05-02
what is @aba after product number
Thank you for your question! Unfortunately, that is proprietary HP information and cannot be shared. Our apologies for any inconvenience.
Date published: 2023-05-27
My Canon printer is not printing. What printer should I buy that is compatible for my HP 15f2000 Laptop, Series 277G5AV
Thank you for your question! The HP 15-f2000 Laptop PC series (277G5AV) will be compatible with all new HP printers available on hp.com at the time of this answer. Visit this link: https://www.hp.com/us-en/shop/cat/printers
Date published: 2024-06-10
I would like to purchase an extended warranty for my laptop, but my original warranty ended in March, 2023. Will my purchase today extend for one year from today?
Yes, the HP 1-year Post Warranty Plan starts on the date of purchase. To ensure your PC is compatible with this plan please visit this link: https://cpc2.ext.hp.com/
Date published: 2023-08-03
Does this warrnaty cover accidental damages.
No, post-warranty plans do not include Accidental Damage Coverage. Thank you for your question!
Date published: 2023-06-09
Do you have a 3 year warranty for my hp laptop.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-06
What should I do for my laptop when the screen is black but the computer is on
I am sorry for the issues you are experiencing. I recommend reaching out to the HP Technical team so that they can help resolve this for you. You can speak to a representative here: https://support.hp.com/us-en
Date published: 2023-09-02
I understand that the screen will not be replaced if is damaged from a drop or fall, even if it was accidental. If the computer is damaged by a lightning strike to my building, would those repairs be covered?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-27
If i lose my laptop within this warranty will I get a free replacement? or if I get a body damage to my laptop, will I get it repaired?
No, the HP 1 Yr Post Warranty Plan does not include accidental damage or theft protection.
Date published: 2023-09-28
I'm trying to purchase the extended warranty, but when I click on add to cart it turns blue but does not give me an option to check out and complete the transaction?
For purchasing assistance, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-02-13
My printer hasn't been working. Can I take it to where I bought it, Staples?
Thank you for your question! For technical assistance please contact HP Support at this link: https://support.hp.com/us-en
Date published: 2024-06-03
Will this cover a cracked screen? IF so, would there be additional costs involved to resolve that issue? For example parts labor or shipping fees =;
Thank you for your question! No, the HP 1-Yr Post Warranty Plan does not include coverage for a cracked screen.
Date published: 2024-08-22
Does this warranty cover both software and hardware?
Thank you for your question! This HP 1-Yr Post Warranty Plan will cover software installed on the PC originally. For other software tech support HP SmartFriend services are recommended. Visit this link for details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Date published: 2024-05-28
what is in the warranty
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts the day of Care Pack purchase or the day after the base warranty ends if purchased during the base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on the date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to the Customer at the time of purchase. Customers may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Date published: 2023-11-20
HELP! MY HP 17 LAPTOP IS COMING APART AT THE SEAMS!! The outer case is beginning to come apart when I close the lid. It has never been abused in any way. Is there a recall for this problem, or will a post warranty care pack have to be purchased?
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
why wont the shopping cart update?
We are sorry to hear about your issues. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-03-09
Can I purchase a multiyear care package for my laptop computer?
Thank you for your question! For assistance with which Care Plans are compatible with your PC, please use the HP Support Assistant App on your HP PC.
Date published: 2023-05-27
Does this cover what seems to be a Damaged RAM slot? It simply stopped working one day, and after describing the problem to various places, they said that the motherboard would be replaced.
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2024-07-12
Do you have a 3 year extended waranty as wall?
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-10-07
I do not have any audio and cannot use zoom or Dragon dictation anymore ; not sure what happened; will this warranty help me resolve this audio issue and cover this ?
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Date published: 2023-05-27
Does this pack support hardware repairs like(battery etc) after 1 year base warranty over?
Thank you for your question! This HP 1-Yr Post Warranty Plan covers hardware repairs after the original HP warranty has expired. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-05-08
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
