HP 1 Yr Post Warranty Plan

DIGITAL

  • Coverage begins day after warranty expires if purchased during standard warranty
  • If purchased after standard warranty, plan begins on purchase date
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • No extra fees for repairsSee all Specs
Product # U4820PE
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 1 Yr Post Warranty Plan is rated 3.5 out of 5 by 441.
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Rated 1 out of 5 by Bunny Lady from I'm not sure I have anything for what I paid You sent me no data and no proof that it applies to the machine I bought it for
Date published: 2023-07-03
Rated 5 out of 5 by Anonymous from Something you have to have. I have a new HP Laptop. I saw that the warranty had expired. So I purchased an up to date policy.
Date published: 2023-06-12
Rated 5 out of 5 by Lee_M from Hope I don't use it. Avoided the extended warranty for about 3 months. When it went on sale at 40% off, I decided it was worth it. If I never use it, I won't know if it was worth it or not.
Date published: 2023-05-31
Rated 5 out of 5 by Robert G W from Thanks thorough helpful service through ghat line
Date published: 2023-05-28
Rated 5 out of 5 by DDNags from HP Products and Service I love HP products. Well designed and reliable Quality service too.
Date published: 2023-05-25
Rated 1 out of 5 by Shining Star from Paid for after-warranty plan and received nothing! So glad to finally hear from someone. I paid for an after warranty service contract but NOTHING has been delivered to my laptop. My HP Support Assistant still indicates my support plan is expired but I paid for the after-warranty plan a few weeks ago. Online, it reads my plan is delivered but it has not been delivered. Can someone help me please?
Date published: 2023-05-09
Rated 1 out of 5 by Anonymous from Ridiculous This is ridiculous. Until I use the warranty plan I can't rate it.
Date published: 2023-05-09
Rated 5 out of 5 by Lawrence w from hp care package feel a little morde at ease with a care package
Date published: 2023-05-03
Rated 5 out of 5 by MLLG from Peace of Mind Great warranty to have as a back-up!
Date published: 2023-05-03
Rated 2 out of 5 by Bettiei from Not Good Follow Through I feel sure the warranty will be as stated. However, I never received a copy of the warranty or even an acknowledgement it has gone into effect or the actual dates covered.
Date published: 2023-04-29
Rated 5 out of 5 by LJ ANDERSON from Great Nice Machine
Date published: 2023-04-01
Rated 4 out of 5 by Anonymous from HP Care Pack for Pavilion 15-eg0xxx Great coverage but required extra effort to activate the Care Pack.
Date published: 2023-03-24
Rated 3 out of 5 by MeUknow from Post Warranty I have not had any interaction with the warranty company yet.
Date published: 2023-03-20
Rated 5 out of 5 by fkk101fwy from Total Care I a Hewlett-Packard customer since day one of owning a computer, the factory 🏭 warranty expired on my laptop so it is definitely in my best interest to spend a couple of BUCKS TO PROLONG THE LIFE OF MY INVESTMENTS. Everything that i have is HP like i was saying. I owen a new desktop computer, inkjet printer along with the desktop and the thing that I would tell anyone to always make sure that you have warranty coverage, but I'm not saying HP products are something you want to worry about having issues with. What I really enjoy is that it's called CARE PACKAGE, which means if you are having a kind of problem, issue with you're systems thier is a real human being to speak with at the other end who knows how to deal with the situation we have created and can't figure out what to do. THAT IS WHAT I MEAN BY CALLING IT A CARE PACKAGE ♡♡♡♡
Date published: 2023-03-19
Rated 5 out of 5 by ICEMAN7.62 from HP CARE PACK THE NEW WARRANTY WAS A LITTLE PRICEY, BUT IN THE LONG RUN WORTH EVERY PENNY.
Date published: 2023-03-19
Rated 5 out of 5 by GeorgiaDogMom from Carepak Totally worth it I only buy HP laptops for a reason. I had to use my warranty once so far in 3 years. I didn’t get a runaround. My system stopped functioning but the hard drive was okay. I got the mailer box, sent it off and laptop came back good as new. Motherboard replaced. I won’t be without a warranty on my HP system.
Date published: 2023-03-12
Rated 2 out of 5 by Pattyjan from Problems with purchase Actually had problrmd trying to purchase 1 yr ex warranty. Called HP and after 35 min was connected to customer service. Evidently my debit card was read as an international card and rejected multiple times as was my credit card. Purchase was finalized, but i have nothing clarifying what warranty covers. My HP dashboard does not indicate current warranty.
Date published: 2023-03-07
Rated 4 out of 5 by Ceci Bopp from Signing Up is WAY too hard. I have not had the product long enough to know its value. I will say that the sign up process was a nightmare and the reps with whom I spoke were not at all helpful
Date published: 2023-03-02
Rated 3 out of 5 by Anonymous from Not user friendly I am unable to link with my computer
Date published: 2023-02-17
Rated 5 out of 5 by Anonymous from Warranty Glad to have warranty on my computer
Date published: 2023-02-15
Rated 2 out of 5 by Meesha50 from product no-show Product no-show
Date published: 2023-02-10
Rated 1 out of 5 by CLG13 from Yes, but I like HP and HP products I really do, but nothing seems to download the way it should and your phone tree to get situations resolved is a nightmare. Once things are finally fixed it's fine, but I sure wish it was easier to talk to a human being to resolve issues quickly and easily.
Date published: 2023-02-09
Rated 1 out of 5 by Scuba Rock from Shouldn't have taken an hour to make this purchase Got hung up on phone 3 times and chat was a waste of time.
Date published: 2023-02-09
Rated 2 out of 5 by Dilbrew from Care Pack Process Needs Work It's been over a week and I have yet to receive confirmation of the Care Pack implementation. The process of signing up for the Care Pack has been misleading and annoying.
Date published: 2023-02-09
Rated 5 out of 5 by Reverend E F Love from Awesome Products I have purchased several HP products and had remarkable success.
Date published: 2023-02-08
Rated 1 out of 5 by Really?! from Disgusted ... :-( It absolutely, will not print! I've tried everything on your web to troubleshoot it, to no avail!
Date published: 2023-02-08
Rated 1 out of 5 by Anonymous from No one ever gets back No one has gotten back to me. It’s been three days regarding my warranty and my extended warranty.
Date published: 2023-02-07
Rated 5 out of 5 by Tomboga from HP makes it easy to keep their products updated. Easy to extend the warranty through the HP Support Assistant desktop app. This is a great tool to keep all your HP products updated and covered.
Date published: 2023-02-05
Rated 5 out of 5 by M. Jackson from Extended Warranty Definitely worth the price.
Date published: 2023-02-05
Rated 5 out of 5 by DocMo. from Easy Purchase. It was easy to purchase the1 Yr Post warranty Plan.
Date published: 2023-02-04
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Your video with the "back to school" offer said the 1 Yr Post Warranty Plan DOES cover breakage due to drops, spills, etc. which would, I would think cover the screen but another person asked about the screen and was told "NO". Which is it?

Asked by: Ercoupeflyer
So, basically, one hand doesn't know what the other is doing (?). You say, "there may be a specific one for a back-to-school promo that does cover this", but evidently you don't know for sure. I'll reach out to the Support directly somehow.
Answered by: Ercoupeflyer
Date published: 2024-06-27

when i purchased hp printer, i signed up for extended warranty; since then, office max has closed shop in this area

Asked by: gloriaxxxxxxxxxxxxxxxxx
i think you are right . they all became office depot!!!!
Answered by: Sunnymon
Date published: 2024-09-01

How long is this warranty good for and does it cover the battery?

Asked by: Salim33
This HP 1-Yr Post Warranty Plan is good for 1 year. The coverage begins the day after the warranty expires if purchased during the standard warranty. For service terms and conditions, you may visit: www.hp.com/go/pwterms
Answered by: HP Team Grant
Date published: 2023-05-27

I am travelling internationally. Does this pack provide support in multiple countries, or, only in the US? If not, are there any packs that include international support?

Asked by: Anna305
Hello Anna, HP Care Packs are valid only in the countries they are purchased in.
Answered by: HP Team Grant
Date published: 2023-01-03

How do I match this offer to a machine?

Asked by: Bill0188
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-07-19

I am wondering if by extending the warranty on my laptop, would that cover for a broken screen?

Asked by: Margot69
Thank you for your question! No, this HP 1-Yr Post Warranty Plan does not include accidental damage protection.
Answered by: HP Team Grant
Date published: 2024-07-18

The screen cracked on my HP x360 15.5inch touchscreen. If I buy a protection plan, will the lap top be eligible for repair?

Asked by: Tak92
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10

Does this package cover damage to screens?

Asked by: Jennyoh
No, this HP 1-Yr Post Warranty Plan does not cover screen damage or accidental damage. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-04-03
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.