HP 1 Yr Post Warranty Plan
DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
Product # U4820PE
HP 1 Yr Post Warranty Plan
$0.00
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 1 Yr Post Warranty Plan is rated
out of
5 by
441.
Rated 5 out of
5
by
silverstar1 from
Best ever support
HP Care Pack team are my life savers!
Date published: 2024-02-03
Rated 5 out of
5
by
Bob Hagopian from
Great product!
It's a great coverage at a great price!
Date published: 2024-01-28
Rated 3 out of
5
by
Logan5 from
Took the plan, was it necessary?
Just started the plan. Only issue was a possible charging one, that should not have happened on a one year old unit.
Date published: 2024-01-03
Rated 1 out of
5
by
LairdLH from
Not a Good experience
I renewed the warranty on my HP Laptop not knowing that it was only for Hardware issues.
I thought that it was an all encompassing coverage.
I was just made aware a few minutes ago that this coverage would not cover my issue of not being able to connect to the network. It was deemed a software issue and not hardware. I cannot argue that analysis, since I don't know.
However, I tried all software recommendations to avail, before calling HP Support.
Only to be made aware that I will need to pay an additional $51 in addition to a subscription plan. If these options were made clear in the offer I received from HP I would have been able to make a better informed decision.
So, my experience is not a good one.
Date published: 2023-12-15
Rated 4 out of
5
by
Anonymous from
Renew warrantty
Good response from staff
Date published: 2023-12-10
Rated 1 out of
5
by
Solo HP customer from
Have not received post warranty plan?
Have not received Post Warranty plan, but i did get the product review email, asking how I liked the product?
Date published: 2023-12-10
Rated 4 out of
5
by
Sunshine23 from
Easy Process
The process was easy but I don’t see purchase reflected on my computer. Computer still says warranty outdated.
Date published: 2023-12-10
Rated 3 out of
5
by
Anonymous from
New warranty plan
I haven't got anything in the mail about this. I thought that I was supposed to.
Date published: 2023-12-06
I no longer have a printer - when my husband,Dale Kruithof passed away his kids took his desk with printer. I need to cancel immediately and you do not have permission to charge my account. I am almost 90 years amd live in assisted living
It is unclear what is being asked. If you have an Instant Ink account please visit this link for assistance in canceling an Instant Ink account: https://instantink.hpconnected.com/us/en/l/v2
For assistance with other HP accounts, please contact HP customer service at this link: https://www.hp.com/us-en/shop/cv/customerservice
This forum does not have access to accounts. Hopefully, this information will assist you.
Date published: 2024-05-14
How long does it take to receive my HP 1 Yr Post Warranty Plan Care Pack once I had purchased it?
For help with your purchase, please visit this link: https://www.hp.com/us-en/shop/cv/customerservice
Date published: 2023-09-15
What device is this for?
For personalized assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect PC Care Pack to fit your request and needs.
Date published: 2023-05-27
i HAD HP find my serial numbr, but I can not enter the whole number in the box for the warantey
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
Does the warranty cover physical damage?
Thank you for your question! No, the HP 1-Yr Post Warranty Plan does not cover physical or accidental damage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-04-26
Does my computer have to be sent somewhere for service? Or where can I go for service in the Metro Detroit area?
For a list of HP Authorized Service Centers in your area, please visit this link: https://support.hp.com/us-en/help/service-center
Date published: 2023-05-27
is the 94.40 for the care package monthly or is it per year?
This HP 1-Yr Post Warranty Plan is a 1-year protection plan. The cost you see is for the entire year and not per month.
Date published: 2023-02-08
My original question is regarding HP support. The auto chat is not working for my issue and wish to speak with a live representative but can’t find a phone number. Please advise
Thank you for your question! For assistance please visit this link: https://techhub.hpe.com/eginfolib/networking/docs/switches/K-KA-KB/15-18/5998_8148_ssw_admin_guide/content/c_Support_and_other_resources_HP.html#:~:text=To%20contact%20HP%20by%20phone,may%20be%20recorded%20or%20monitored.
Date published: 2024-04-05
Does the HP 1 Yr Post Warranty Plan cover when some keys on the keyboard doesn't work.
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-27
i need help with too many programs running and how to clear them out for better and faster access
Please check out our HP SmartFriend services which can help you fix problems like this. Go to this link for information! https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Date published: 2023-05-08
can i pay every months?
Thank you for your question! This HP 1-Yr Post Warranty Plan is not available in a monthly plan.
Date published: 2024-07-18
Hi. Can I use this warranty in China although I bought my computer in Turkey?
HP Care Packs purchased at the HP US store website are valid in the US only. For Care Packs in your area, please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Date published: 2023-11-08
How long is the coverage for this price?
This HP 1-Yr Post Warranty Plan includes one year of coverage. Coverage begins the day after the warranty expires if purchased during the standard warranty. If purchased after the standard warranty, the plan begins on the purchase date. To ensure this protection is compatible with your HP Product please visit this link: https://cpc2.ext.hp.com/
Date published: 2023-07-26
how do I renew my warranty
For assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-05-27
how long is warranty?
Thank you for your question! This HP 1-Yr Post Warranty Plan is for one year.
Date published: 2023-05-27
What is the length of warranty?
Thank you for your question! The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts the day of Care Pack purchase or the day after the base warranty ends if purchased during the base warranty.
Date published: 2023-05-27
is battery replacement included
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2024-08-22
Where on the screen does it say, "Go to checkout?" I clicked on accepting the $ 88.00 offer, but now I do not see how to complete the transaction. If you want to call me and complete the transaction by phone, that will work for me.
We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-08-20
Can I purchase this September 15th 2022?
Hello. Thanks for your question. We recommend reaching out to the HP.com customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-05-27
Does this Labor Day offer add another year to the 1 year Warranty I purchased (order number is H348132804) on Mar 10, 2022?
Thank you for your question! Unfortunately, this forum does not have information on promotions. Please contact HP Store Support directly for assistance. You can open a chat on this page or click Contact Us at the bottom of the page for more options.
Date published: 2024-06-15
My laptop doesn't charge. Not sure why. The computer is only a year old.
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Date published: 2023-02-07
I have a cracked screen, does this warranty cover it?
No, the HP 1-Yr Post Warranty Plan does not include coverage for a cracked screen.
Date published: 2023-08-10
is this equal to the warrenty that expired
For full details on what is covered with this Care Pack please see the PDF at this link: https://h20195.www2.hp.com/v2/getpdf.aspx/4aa3-8281enw.pdf
Date published: 2023-05-04
Hi, this Care Packet is also valid in Australia?
Hello. Thanks for your question. We recommend looking at these HP Care Packs on the HP website for Australia: https://www.hp.com/au-en/services/enterprise/carepackservices.html If you need further assistance, we recommend reaching out to the HP customer service team: https://reinvent.hp.com/hpservicesAU
Date published: 2023-05-27
if my batter is bad in my laptop will this plan cover a replacement? my laptop only charges to 20% so i always have to stat plugged to use.
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-27
I'm trying to purchase an extended warranty, but it won't allow me to add it to the cart.
We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-02-20
It would be important to know if this warranty includes physical damage caused by the user. Example, it is in a backpack and takes a fall down resulting in a cracked bezzle and screen. Would this be covered and repaired under this warranty?
This HP 1-Yr Post Warranty Plan does not cover accidental damage. Thank you for your question!
Date published: 2023-04-24
Hi, I bought my computer from target on Dec 23rd. It is saying my warranty is aready expired. To me what it looks like, is that the computer had been sitting there for a while or possibly returned because when I bought it they said I had a 1 year warran
For warranty assistance please contact the HP Tech Support team directly. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
If I have a problem with my computer can I take it back to Staples, where I bought, to be repaired?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-27
It concerns me that the original warranty is only 1 YEAR. So, HP does not consider their laptop computers of any value after 1 year. HP is producing/marketing its products as "Premium" quality, but won't back them beyond 1 YEAR? Oxymoron isn't it?
Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
