HP 1 Yr Post Warranty Plan

DIGITAL

  • Coverage begins day after warranty expires if purchased during standard warranty
  • If purchased after standard warranty, plan begins on purchase date
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • No extra fees for repairsSee all Specs
Product # U4820PE
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 1 Yr Post Warranty Plan is rated 3.5 out of 5 by 441.
  • y_2024, m_9, d_20, h_6
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_4, bvpage2n
  • co_hasreviews, tv_276, tr_165
  • loc_en_US, sid_U4820PE, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 69ms
  • REVIEWS, PRODUCT
Rated 1 out of 5 by JCALD from Issues with Warranty Coverage My laptop still states the 1 year extension to my warranty has not been processed despite my order coming in a month ago. What gives?
Date published: 2023-01-28
Rated 1 out of 5 by ???? from Didn't work for me I was prompted top buy teh extended care pack, but when checking up on the laptop the care pack wasn't applied
Date published: 2023-01-27
Rated 1 out of 5 by GreatBunnini from Digital Age Understanding what the package covered and buying it was easy. What I don't get is why the purchase confirmation email stated that it would take 2-3 weeks for the care package to show up on my account. It's an electronic service I bought online for an electric device that connects to the internet. Why on Earth would take 2-3 weeks to show up on the account that has the device listed that I'm covering that I used to buy the service?! What century are we in?!?!?! I would like to use the service that I purchased. That's why I bought it.
Date published: 2023-01-27
Rated 5 out of 5 by Bonndeo from HP Pavilion Laptop is safe Hp warranty is a good value
Date published: 2023-01-26
Rated 5 out of 5 by Roger E from Very satisfying Hopefully will not need to use this for repairs. Other benefits that are a plus
Date published: 2023-01-22
Rated 5 out of 5 by Anonymous from Keep up the great work You’re a good company with good equipment/products. Thank you.
Date published: 2023-01-20
Rated 5 out of 5 by kphsilvert from Happy Computer I love my computer. It has not given me any major problems at all.
Date published: 2023-01-17
Rated 4 out of 5 by Anonymous from HP, warranty review I love HP products and this is one of the best ones I have found
Date published: 2023-01-16
Rated 1 out of 5 by TheRene1025 from Warranty Not Applied Warranty not applied!
Date published: 2023-01-15
Rated 2 out of 5 by Senior learner from Coverage for my laptop and my printer is ideal. I am very pleased with this warranty plan.
Date published: 2023-01-14
Rated 5 out of 5 by MCGeraci from Love my HP I've always loved the HP Pavillion .....keep making it
Date published: 2023-01-14
Rated 2 out of 5 by JBarr66 from Worried I have yet to receive my activation. Now I feel like I was scammed. It's been over 2 weeks.
Date published: 2023-01-12
Rated 1 out of 5 by Anonymous from Help WOW 50 words and it disappears. AsI was trying to say was I have nothing to show for my money. No one has reached out for any reason. I am so counting on this coverage to help me take care of my laptop. How does anyone know anything about me or my computer? I need a website address, an email address, a phone number or two, although I don't like phones with my hard of hearing problem. I prefer email or chatting. i see you are are asking where I am located, SEE by now you should know this.
Date published: 2023-01-12
Rated 1 out of 5 by DJ Miles from Dont buy update on warranty Will not update on the computer, so has been worthless. Reported to FTC
Date published: 2023-01-11
Rated 5 out of 5 by David G from Post warranty wonder Works super! I couldn't have remedied the problem on my own!
Date published: 2023-01-05
Rated 5 out of 5 by Anonymous from peace of mind peace of mind if anything goes wrong
Date published: 2023-01-05
Rated 4 out of 5 by Grayson- 007 from Culinary Arts student So far smooth happy
Date published: 2023-01-02
Rated 5 out of 5 by Phb ok from Works well Clearly stated
Date published: 2023-01-01
Rated 5 out of 5 by Roy Owe from Awesome printer Awesome prints
Date published: 2022-12-29
Rated 3 out of 5 by Logster from More Information Needed I would like to see when my coverage start date would be, since my laptop still says not protected. Otherwise it's great.
Date published: 2022-12-27
Rated 5 out of 5 by Anonymous from Five out of five stars Thanks to you, my device now has a fresh new warranty. No viruses, no hackers, no worries. Thank you very much for having my back.
Date published: 2022-12-23
Rated 3 out of 5 by BillF135 from Extending the OEM Warranty on a HP Laptop The price was kinda pricey, for simply extending the original OEM factory warranty on my HP laptop by 1 year.
Date published: 2022-12-22
Rated 2 out of 5 by Lynn S from Extended warranty hasn't been registered to my account I purchased the extended warranty 12/7/22. HP is asking me to rate the HP Care pack, but as of 12/21/22, I haven't received a confirm that the Care Pack has been added to my account. It also doesn't show as registered on-line. The HP email said it would take 2-3 weeks to register to my account and I should receive a confirm email. It's been 3 weeks and no confirm email has been received and the warranty has not posted to my account.
Date published: 2022-12-21
Rated 5 out of 5 by SamIAm62 from Great This seems like this will be a good purchase for me. It was easy to purchase, gave me ease of mind, and I think this will benefit me in the long run.
Date published: 2022-12-18
Rated 1 out of 5 by Hermaba from Laptop Service I paid for the new warranty plan online but it took to long to active in the system so I had to pay for my laptop to be serviced.
Date published: 2022-12-17
Rated 5 out of 5 by Suzan Canada from Peace of mind. I am hoping this will prove to be a great investment in peace of mind,
Date published: 2022-12-15
Rated 5 out of 5 by Julie E from Best purchase I've made in a long time! I'm very excited about the printer I purchased and the added benefits it provides.
Date published: 2022-12-13
Rated 5 out of 5 by ShayR from Thank you HP Great product user friendly!
Date published: 2022-12-09
Rated 1 out of 5 by Anonymous from Boot Partition. After 1 year my laptop quit booting I can't get into windows.
Date published: 2022-12-06
Rated 5 out of 5 by Anonymous from my hp love my three difrent hp this one is the best would hate to be with out it
Date published: 2022-12-04
  • y_2024, m_9, d_20, h_6
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_4, bvpage2n
  • co_hasreviews, tv_276, tr_165
  • loc_en_US, sid_U4820PE, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 8ms
  • REVIEWS, PRODUCT

Your video with the "back to school" offer said the 1 Yr Post Warranty Plan DOES cover breakage due to drops, spills, etc. which would, I would think cover the screen but another person asked about the screen and was told "NO". Which is it?

Asked by: Ercoupeflyer
So, basically, one hand doesn't know what the other is doing (?). You say, "there may be a specific one for a back-to-school promo that does cover this", but evidently you don't know for sure. I'll reach out to the Support directly somehow.
Answered by: Ercoupeflyer
Date published: 2024-06-27

when i purchased hp printer, i signed up for extended warranty; since then, office max has closed shop in this area

Asked by: gloriaxxxxxxxxxxxxxxxxx
i think you are right . they all became office depot!!!!
Answered by: Sunnymon
Date published: 2024-09-01

How long is this warranty good for and does it cover the battery?

Asked by: Salim33
This HP 1-Yr Post Warranty Plan is good for 1 year. The coverage begins the day after the warranty expires if purchased during the standard warranty. For service terms and conditions, you may visit: www.hp.com/go/pwterms
Answered by: HP Team Grant
Date published: 2023-05-27

I am travelling internationally. Does this pack provide support in multiple countries, or, only in the US? If not, are there any packs that include international support?

Asked by: Anna305
Hello Anna, HP Care Packs are valid only in the countries they are purchased in.
Answered by: HP Team Grant
Date published: 2023-01-03

How do I match this offer to a machine?

Asked by: Bill0188
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-07-19

I am wondering if by extending the warranty on my laptop, would that cover for a broken screen?

Asked by: Margot69
Thank you for your question! No, this HP 1-Yr Post Warranty Plan does not include accidental damage protection.
Answered by: HP Team Grant
Date published: 2024-07-18

The screen cracked on my HP x360 15.5inch touchscreen. If I buy a protection plan, will the lap top be eligible for repair?

Asked by: Tak92
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10

Does this package cover damage to screens?

Asked by: Jennyoh
No, this HP 1-Yr Post Warranty Plan does not cover screen damage or accidental damage. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-04-03
  • y_2024, m_9, d_19, h_2CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_155
  • loc_en_US, sid_U4820PE, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 10ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.