HP 1 Yr Post Warranty Plan
DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
Product # U4820PE
HP 1 Yr Post Warranty Plan
$0.00
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 1 Yr Post Warranty Plan is rated
out of
5 by
441.
Rated 5 out of
5
by
silverstar1 from
Best ever support
HP Care Pack team are my life savers!
Date published: 2024-02-03
Rated 5 out of
5
by
Bob Hagopian from
Great product!
It's a great coverage at a great price!
Date published: 2024-01-28
Rated 3 out of
5
by
Logan5 from
Took the plan, was it necessary?
Just started the plan. Only issue was a possible charging one, that should not have happened on a one year old unit.
Date published: 2024-01-03
Rated 1 out of
5
by
LairdLH from
Not a Good experience
I renewed the warranty on my HP Laptop not knowing that it was only for Hardware issues.
I thought that it was an all encompassing coverage.
I was just made aware a few minutes ago that this coverage would not cover my issue of not being able to connect to the network. It was deemed a software issue and not hardware. I cannot argue that analysis, since I don't know.
However, I tried all software recommendations to avail, before calling HP Support.
Only to be made aware that I will need to pay an additional $51 in addition to a subscription plan. If these options were made clear in the offer I received from HP I would have been able to make a better informed decision.
So, my experience is not a good one.
Date published: 2023-12-15
Rated 4 out of
5
by
Anonymous from
Renew warrantty
Good response from staff
Date published: 2023-12-10
Rated 1 out of
5
by
Solo HP customer from
Have not received post warranty plan?
Have not received Post Warranty plan, but i did get the product review email, asking how I liked the product?
Date published: 2023-12-10
Rated 4 out of
5
by
Sunshine23 from
Easy Process
The process was easy but I don’t see purchase reflected on my computer. Computer still says warranty outdated.
Date published: 2023-12-10
Rated 3 out of
5
by
Anonymous from
New warranty plan
I haven't got anything in the mail about this. I thought that I was supposed to.
Date published: 2023-12-06
I purchased the Care Pack subscription on 8/28/22, the day before my warranty expired. Now my laptop is displaying an offer to purchase a 1 year extended warranty, with 40% off. Is there a difference between the two?
Thank you for your question! Unfortunately, this forum does not have access to individual offers to customers. Please contact HP Store Support directly for assistance with this question about the Care Pack. You can open a chat with an HP Live Expert on this page today!
Date published: 2023-05-27
Is this extended warranty is applicable if i moved outside US ? If i buy the plan for 1 year and then move outside united states , am i going to get the service ?
The HP Care Packs are valid in the countries of purchase only.
Date published: 2023-12-07
Does this warranty cover keyboard and monitor?
Thank you for your question! The HP 1yr Post Warranty Plan covers everything the base warranty covers. For questions about the HP Limited Warranty and what it covers specifically visit this page: https://www.hp.com/us-en/privacy/limited_warranty.html#6
Date published: 2023-05-27
i was told an additional 2 years coverage was this price
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-08-24
will the extended warranty cover me if I've relocated to outside of the USA?
HP Care Packs are only valid in the country the Care Pack is purchased in. As this is the HP US store, Care Packs purchased from this site are only valid in the US. However, Care Packs may be available in your area. Please visit this link for more information: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Date published: 2023-02-28
i bought a HP printer with the laptop and they do not work together anymore would this cover that problem
For assistance with HP Care Packs please chat with HP Store Support directly. They will be able to find the correct Care Pack for you. You can open a chat on this page and talk directly to a sales agent today!
Date published: 2023-05-27
i received a message from HP saying I could extend the warranty on my laptop.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-06-17
how do I purchase the one year or three year plans
For assistance with HP Care Packs please visit this link: https://www.hp.com/us-en/shop/cat/care-packs-88343--1
On that webpage, you enter which product you are wanting protection on, and the page auto-populates which Care Packs are compatible.
Date published: 2023-05-27
I have two questions: 1.) I didn't realize that my warranty had expired. If I purchase one today, it is good for one year from the date of purchase? 2.) My printer (a HP Envy) will no longer work with this computer? Not 100 percent why?
Hello Cathy and thank you for your questions! If this plan is purchased after the standard warranty expires, the plan begins on the purchase date. As this is a sales support forum and not technical support it is recommended to contact HP Tech Support with the printer question. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
Is screen replacement included under extended warranty
Thank you for your question! This HP 1-Yr Post Warranty plan includes coverage for the following.
All standard accessories included with the HP base unit part number and all HP
supplied internal components, such as HP Jetdirect cards, memory, and CD-ROM
drives, are covered under this service.
Additionally, external accessories limited to the HP branded mouse, keyboard,
and AC power included with the main product or purchased together with main
product are covered.
Not covered under this service are items such as, but not limited to:
• Consumables including, but not limited to, customer-replaceable batteries and
Tablet PC pens
• Maintenance kits, carrying cases, and other supplies
• Non-HP devices
• Accessories purchased in addition to the base unit, such as cradles, docking
stations, and port replicators
• Any product previously repaired by an unauthorized technician or user
For complete terms and conditions of this Post Warranty Plan visit this link: https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa3-8281enw
Date published: 2023-05-27
Do you offer anything other than the 1 year warranty plan for $94.00?
HP offers many different Care Packs. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-08
what does the warranty actually cover
For information on what the HP Care Pack covers, please visit this link: https://h20195.www2.hp.com/v2/getpdf.aspx/4aa8-2302enus.pdf
Date published: 2024-05-02
dOES THIS COVER SCREEN BREAKAGE ON LAPTOPS?
Thank you for your question! This HP 1 Yr Post Warranty Plan will not include coverage for accidental damage.
Date published: 2023-05-27
I bought the laptop in February I think . Is the plan still offered to me?
Thank you for your question! Yes, the HP 1yr Post Warranty Plan is offered during the original manufacturer's warranty. If you purchase now the coverage will not start until the original warranty has finished. To ensure the proper Warranty is purchased open the HP Support Assistant App installed on your PC.
Date published: 2023-05-27
Hello, I am interested in purchasing a 1-year post-warranty Care Pack. My laptop was purchased in the U.S., but I now live in the U.K. Am I still able to take advantage of the Care Pack? Also, does the Care Pack cover batteries?
HP Care Packs bought on the HP US Site are only compatible in the US. For Care Packs in the UK please visit this link: https://www.hp.com/gb-en/shop/
Thank you for being an HP customer!
Date published: 2023-08-10
CANT ORDER WARRANTY ON COMPUTER SITE WONT WORK
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-05
Why is my warranty expiring in Aug when I had this computer delivered in Sept 2121. I have not had a full 12 months yet.
Thank you for your question! For questions about warranty coverage please contact HP Tech Support. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Date published: 2023-05-27
My keyboard has several keys that stick. Does replacement or repair get covered by extended warranty
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-06
I signed up for HP SmartFriend Complete Plan this morning for $16.99 Monthly. What is the difference between that and Extended Warranty?
the HP SmartFriend service is for simple answers to all your tech questions for any device or brand. SmartFriend is not a hardware warranty. The Care Pack is a hardware warranty. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-11-29
my pop ad says 49 a yr the page it took me to was 99
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance. They can assist you with any pricing and promotion questions.
Date published: 2023-03-04
My warranty expired on 10/25/23. It's a one year Warranty and it says the extended warranty expires after one year. How do I get any coverage?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-10-30
hello, i issue with space and am i down load a lot of pics and business stuff, and would like to know if the plan will let someone look to see what can be done, and i also have a SD card that seems to not help
This is a Hardware Care Pack. The proper service package for your needs is the HP SmartFriend service. For questions about HP SmartFriend please visit this link: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Date published: 2022-11-30
Would this warrantee cover a dropped Laptop
Thank you for your question! The HP 1-yr Post Warranty Plan does not cover accidental damage.
Date published: 2023-05-27
Do you offer a better extended warranty price for people on social security disability I own your ink jet printer and my last HP notebook lasted 7 years. great products
The QA forum does not have information on pricing or discount programs. For assistance, please open a chat with an HP Live Expert today! You can open a chat by clicking on the chat icon on this product page!
Date published: 2023-09-13
just what is included in this extended offer?
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts the day of Care Pack purchase or the day after the base warranty ends if purchased during the base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires. Service levels and response times may vary depending on your geographic location. Service starts on the date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/.
Date published: 2023-10-09
do have for people over 80 years old who are a fix income
wifi connection issues
My power button is broken off. Does extended warranty cover this?
I do not have a question. I paid this in Check #5618 dated 8/8/2023 for $74.19. Thank you for your time and attention in this matter.
I'd really like to know, why is it, that when someone asks a question, about a particular issue, an "Expert" team member, refers them to HP Support? Shouldn't the "Expert", be able to answer the questions? So, your business is only to refer customers?
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
