HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free

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Save $46 instantly

Other offers available with the product:

Risk Free!

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
Product # U9YR3E
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated 3.9 out of 5 by 439.
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Rated 5 out of 5 by Paul lavine from HP pavilion 360 2 in 1 laptop I bought this lap top for my daughter as a high school graduation present. She will be taking it to college. So far , she loves the new computer. Now do I wish there were more touch screen options, yes. There was only option with the intel Wifi card and making a 13th gen processor available would have been nice . Still at this price point , it seems like an excellent choice so far. I really can’t comment on the protection plan and I hope I never have to.
Date published: 2023-06-15
Rated 4 out of 5 by Anonymous from I got a good deal out of this and it is amazing to have this This item is worth the cost
Date published: 2023-06-02
Rated 5 out of 5 by Joel234 from HP 3 year Pickup And Return With Accidental Damage Protection I do not know how I am supposed to rate something I just received or have not yet received and either way have not yet used.
Date published: 2023-06-02
Rated 2 out of 5 by BenBenBen from Poor Paid for this but NEVER got anything explaining how it worked
Date published: 2023-05-12
Rated 5 out of 5 by RepairDad from Back by HP, quality assurance Back by HP, quality assurance
Date published: 2023-04-14
Rated 5 out of 5 by Mountaintop writer from Good protection Glad to have this protection.
Date published: 2023-03-13
Rated 4 out of 5 by Curtisek from Dell extended warranty Fast activation,inexpensive
Date published: 2023-02-26
Rated 5 out of 5 by LORI MUNN from Bought with HP laptop NEW WITH LAPTOP
Date published: 2023-02-23
Rated 5 out of 5 by Anonymous from Couldn’t have a better experience We really love shopping with HP. It was a very good experience so I give them a five star rating.
Date published: 2023-02-05
Rated 5 out of 5 by Dennis00001 from I would definitely recommend Very good product
Date published: 2023-02-01
Rated 5 out of 5 by Ulixes20 from Warranty Package Always a great value. Allows you peace of mind in case something goes awry.
Date published: 2023-01-31
Rated 1 out of 5 by MarthaM from Where is my laptop? I have no is idea. My laptop has been lost in delivery. No One knows where it is. im frustrated and mad......and very sad.
Date published: 2023-01-27
Rated 1 out of 5 by Jan-S from Product has nit shipped yet Product has not shipped yet!
Date published: 2023-01-09
Rated 1 out of 5 by Mydisplayname from Not linked with laptop purchase I purchased the care pack with the laptop. When the laptop arrived, there was no association with the purchased care pack. Now I have to go through a process to try and link the two.
Date published: 2023-01-05
Rated 2 out of 5 by Me o from Expensive Too expensive
Date published: 2022-12-30
Rated 5 out of 5 by Anonymous from HP Care pack extra Extra protection for electronic devices is always smart to have
Date published: 2022-12-29
Rated 1 out of 5 by JeffinLAS from 14 Days and still not associated to laptop I purchased the Care Pack 14 days ago and it is still not associated to my laptop.
Date published: 2022-12-21
Rated 5 out of 5 by Chevy94 from Protection thats a win win in my opinion I haven't received this purchase yet for my daughter but I am at ease knowing that I have this 3 year protection on it with the accidental damage. I'm hoping not to have to use it but well worth it knowing I could get this refunded to me if not used after 3 years! A win win in my book. Very affordable as well. Two thumbs up!
Date published: 2022-12-20
Rated 3 out of 5 by artlaf from HP 3-year w/Accidental Damage Haven't had a need to use and hoping I won't need to. But if I do it is there.
Date published: 2022-12-17
Rated 5 out of 5 by Anonymous from Don't use, get your money back! If you don't use your protection you get your money back at the end of your term; can't beat that!
Date published: 2022-12-16
Rated 1 out of 5 by Waiting for a Computer from HP needs to fix issues. Rude, I haven't even gotten my computer and you want me to rate it?
Date published: 2022-12-13
Rated 5 out of 5 by Toddd from My name is? Nice product and customer service so far
Date published: 2022-12-02
Rated 5 out of 5 by Anonymous from Quality Delivery of HP Productst The packaging was very clever When I removed the packaging, it was perfect.There is absolutely no indication of damage to the computer. .
Date published: 2022-11-22
Rated 5 out of 5 by Jerry D B from 2 new laptops Hope all goes well with the new computers and don’t have to use warranty
Date published: 2022-11-10
Rated 2 out of 5 by J McC from Bought package 3 wks ago; warranty not updated It has not been activated yet, it still says I do not have a warranty. I was told it may take 3 weeks to activate and it is not yet activated. If it is handled automatically, then why could the warranty not appear in a day or so?
Date published: 2022-11-07
Rated 5 out of 5 by Va. Beach from HP laptop Everything works perfectly.
Date published: 2022-10-22
Rated 4 out of 5 by Annie I from HP 3 year w/accident coverage Can’t say if it’s good or not, haven’t had to use it.
Date published: 2022-10-22
Rated 1 out of 5 by Longliver from Give a review without getting a warranty Absolutely no information on how to use the warranty. According to the HP news, you are automatically subscribed to the warranty 2-3 weeks after purchase and if you don’t use the carepack, you get a full refund. Now if you call them for a simple question, does that void the rebate? Then we get a questionnaire even before we get to see the warranty. Hopefully we will not use the warranty!!
Date published: 2022-10-10
Rated 5 out of 5 by Dan WW from Accidents happen, keeps computer up and running much longer! Always get the extended warranty. I spilled liquid in my old computer and HP simply shipped me a new one after they examined it. If you carry your laptop, and use it, accidents happen. No issues with getting a NEW not a refurbed one. Took about a week. I used repair 3 times, once was for liquid, other two were simply repairs needed, no issue.
Date published: 2022-09-30
Rated 2 out of 5 by Low tech senior from HP Care Pack I did not realize the care pack did not include tech support. I probably did not need the coverage you sold me, whereas I could have used tech support.
Date published: 2022-09-16
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Will this care package work with any type of hp envy x 360 15 in laptop ?

Asked by: Mary Lane Jane
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10

If I purchased an hp chromebook recently, dropped it, and wanted to repair it, would it be too late to purchase this? I’m an online college student 

Asked by: SZ00
Thank you for your question! The HP 3 year w/Accidental Damage plan must be purchased within the product's first year and the laptop must be in good working condition at the time of purchase.
Answered by: HP Expert Grant
Date published: 2023-10-30

Your site says "Get 100% money back (excluding tax)". What exactly does this mean?

Asked by: PoorCollegeGrad
Thank you for your question! This is a Care Pack that qualifies for our Risk-Free Rebate. The Risk-Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed. Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Answered by: HP Team Grant
Date published: 2024-08-22

I have submitted multiple emails requesting confirmation and activation of my HP care pack, since Jan... Is this a scam? I have called many times only to be transferred to a dept asking for a call back number, and the voice mail is full! Plz Advise!

Asked by: Corey BW
Sorry for your issues! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport. You can also call at 1-800-474-6836. The HP Support Assistant App can also assist with warranty questions as well. It should be downloaded on your HP PC currently.
Answered by: HP Team Grant
Date published: 2023-05-27

Does this pack have global coverage?

Asked by: narayana
No, Care Packs are only valid in the country they were purchased in.
Answered by: HP Team Grant
Date published: 2023-04-03

Does this plan cover theft and if not do you have an recommendations for something of that nature?

Asked by: CharlotteH
Hello Charlotte and thank you for your question! Unfortunately, this HP Care Pack does not cover theft. For personalized assistance in choosing the best Care Pack for your HP PC, it is recommended to open a chat with an HP Live Expert. You can do that on this product page today!
Answered by: HP Team Grant
Date published: 2023-05-27

How long does it take to receive the care pack? I’ve been waiting a month for mine. 

Asked by: SZ00
Thanks for your question! This item should have been delivered automatically to your email address. Please check through junk or spam email because sometimes the email can get directed automatically there. If not found please contact consumer product care pack service support, please call 1-800-474-6836.
Answered by: HP Team Grant
Date published: 2023-02-15
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.