Rated 1 out of
5 by
Tomper from
terrible supportThe last two 24" spindles I purchased were incorrect items- twice.
The first of the two , phone support said either one would work as there are two listed on web site. That is incorrect. Neither works. I still not have correct product.
In addition I can not get reliable tech support for the actual printer- I need help with software, I can not get any answers.
The HP phone + online chat support is the worst experience in support I have ever witnessed- literally the worst. Several times I have called, each time I have been transferred 4-6 times- then either got incorrect info or got too tired of waiting .
HP makes great products- but there support is a dump, I really hope they fix it so I can remain a loyal long term customer.
Date published: 2021-03-30
Rated 5 out of
5 by
John0909 from
Extra SpindleMakes paper changing so much easier on my DesignJet. Came with the 3" core adapters too
Date published: 2018-12-16
Rated 4 out of
5 by
SCA5 from
SturdyProduct as advertised. Fits snug and is sturdy.
Is this spindle compatible with the designjet T120?
Asked by: BakerMan78
Hello and thank you for your question! This is not the right spindle for the T120. The correct spindle you need is model #B3Q36A. Available here: https://www.hp.com/us-en/shop/pdp/hp-designjet-t120-t520-24-in-spindle
Answered by: Grant from HP Team
Date published: 2021-10-18
Is this spindle used on the T630? If not, which spindle is required?
Asked by: JDeg
Thank you for your question! This spindle is compatible with only the HP DesignJet Z2600 and T7xx Printer. These spindles are compatible with the T630: HP model #B3Q36A HP DesignJet 24-in Spindle and HP Model #B3Q37A HP DesignJet 36-in Spindle.
Answered by: HP Team Grant
Date published: 2023-05-27
Is this spindle compatible with designjet Z6?
Asked by: moxan
Thank you for your question! According to the specifications, this spindle is compatible with the HP Designjet T770 and T790.
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.