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HP DisplayPort to HDMI True 4K Adapter

HP DisplayPort to HDMI True 4K Adapter

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Product # 2JA63AA

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HP DisplayPort to HDMI True 4K Adapter is rated 4.4 out of 5 by 26.
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Rated 5 out of 5 by Jeff on Oahu from Great picture and good for streaming Got this to connect my new hp computer to my 65" tv and it works great. My tv is 4K and picture from computer is great. Streaming is great too.
Date published: 2021-12-26
Rated 5 out of 5 by Cundlo from Excellent adapter. Needed the "HP DisplayPort to HDMI True 4K Adapter" to connect my existing Display to my new HP Z2 G5 Tower. Although I had a 4K HDMI cable on my old PC the Picture Quality with this arrangement was OUTSTANDING. The fact that it hangs down behind the Tower means I can push the PC further back on the desk giving me more room. A solid one piece adaptor would not be advisable.
Date published: 2021-06-13
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What about the Voltage difference between DisplayPort and HDMI ? How will the adapter make up the difference ?

Asked by: Anonymous
Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
Answered by: HP Team Grant
Date published: 2024-01-20

I got a acable and it not connecting with my new laptop

Asked by: Shellhay
We are sorry to hear about your issue. We recommend reaching out to HP Support for further assistance: HP Support: https://support.hp.com
Answered by: HP Live Expert Cheri
Date published: 2023-07-28

Would this adaptor allow me to connect an HDMI ASUS monitor to my HP USB-C Dock G5?

Asked by: Dmc-137
Thank you for your question! Yes, this HP DisplayPort to HDMI True 4K Adapter will allow you to connect any HDMI monitor to the DisplayPort on a USB-C Dock.
Answered by: HP Team Grant
Date published: 2024-12-12

Does this only cap at 60hz? Even if i'm using a hdmi 2.1 I can't achieve 120hz?

Asked by: Hunter465
Thank you for your question! Yes, this HP DisplayPort to HDMI True 4K Adapter has a maximum refresh rate of 60Hz.
Answered by: HP Team Grant
Date published: 2024-03-14

Hi will this adapter allow me to connect m HP core i7 8th generation laptop to a Dell monitor? I'm having the hardest time figuring out your site, thanks!

Asked by: lisakarbo
An HDMI cable is still needed to connect this adapter to your laptop. But if your Dell monitor has DisplayPort this should be compatible without issue.
Answered by: HP Team Grant
Date published: 2024-02-22

Is this 2JA63AA DP to HD adaptor active or passive?

Asked by: DisplaysBOSS69
Thank you for your question! This HP DisplayPort to HDMI True 4K Adapter will be an active adapter.
Answered by: HP Team Grant
Date published: 2024-04-26

Is sound output through this HDMI adapter? I want to use it on an HP ProDesk 600 G3.

Asked by: Gregorius12345
Thank you for your question! Yes, DisplayPort will transfer audio. This Adapter converts a graphics card's DisplayPort output to an HDMI output for use with an HDMI monitor.
Answered by: HP Team Grant
Date published: 2025-01-15

How do I return this order?

Asked by: JFRED369
For assistance, please contact HP Store Customer Service at this link: https://www.hp.com/us-en/shop/cv/customerservice
Answered by: HP Team Grant
Date published: 2024-07-22
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.