HP E27m G4 QHD USB-C Conferencing Monitor

HP E27m G4 QHD USB-C Conferencing Monitor

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Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange
    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Conference and connect with ease with the Zoom Certified HP E27m G4 USB-C Conferencing Monitor that has an integrated 5MP, tilt-adjustable webcam, front-firing speakers, and dual mics. Work effortlessly and simplify your set up with one USB-C® cable[1] that delivers data, video, and up to 65W of laptop charging.

    Present Your Best Self.

    Say goodbye to blurry images or muffled sound on video calls. Get sharp picture with an integrated 5 mega-pixel webcam with 25 degrees of tilt adjustability for perfect angles, pop-up action for privacy, improved color sensor and Windows Hello™ support. Built-in speakers and echo-cancelling dual mics produce rich, clear sound.

    Zoom Certified.

    Weeks of lab testing of this monitors webcams, mics, and speakers against over 200 of Zoom’s rigorous audio and video quality benchmarks[2] culminated in the HP E Series USB-C Conferencing Monitors Zoom Certification. Because HP met or exceeded all requirements, you can be sure our hardware works seamlessly with Zoom’s software to deliver an unmatched conferencing experience every time.

    Simplify your set up.

    Keep your set up simple and seamless with a display that has everything built in. Connect a keyboard and mouse to the ports on the back of this monitor and only one USB-C® cable[1] to your notebook for data, video, and up to 65W of charging.

    Build for a better tomorrow

    Innovating with purpose and intention to drive impactful, positive, lasting change.

    Technical details

    Display type

    IPS

    Display features

    On-screen controls; Anti-glare; Height Adjust/Tilt/Swivel/Pivot; Integrated speakers; Webcam; HP Eye Ease

    Onscreen controls

    Exit; Information; Management; Power control; Input control; Menu control; Brightness+; Image; Color

    Native resolution

    QHD (2560 x 1440)[1,8]

    Resolutions supported

    640 x 480; 720 x 400; 800 x 600; 1024 x 768; 1280 x 720; 1280 x 800; 1280 x 1024; 1440 x 900; 1600 x 900; 1600 x 1200; 1680 x 1050; 1920 x 1080; 1920 x 1200; 2560 x 1400; 2560 x 1440

    Contrast ratio

    1000:1

    Brightness

    300 nits

    Pixel pitch

    0.2331 mm x 0.2331 mm

    Response time

    5ms GtG (with overdrive)

    DisplayPort™

    1 DisplayPort™ 1.2
    1 DisplayPort™ 1.2-out

    Audio Port

    1 x 3.5 mm Audio Jack (Audio In/Out Combo)

    HDMI Port

    1 HDMI 1.4

    USB A

    4 SuperSpeed USB Type-A 5Gbps signaling rate

    USB Type-C® Video Input

    1 SuperSpeed USB Type-C® 5Gbps signaling rate (up to 65W USB Power Delivery, Alt Mode DisplayPort™ 1.2)

    Ethernet Port

    1 RJ-45 (10/100/1000 Mbps)

    HDCP

    Yes, DisplayPort™ and HDMI

    Sustainability Impact

    Low Halogen; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; Contains Ocean-Bound plastic

    Energy efficiency

    EPEAT® Gold

    Webcam

    Yes, 5MP

    VESA Mounting

    100 mm x 100 mm

    Power supply

    100 - 240 VAC 50/60 Hz

    Dimensions (W X D X H)

    24.13 x 1.85 x 15.61 in

    Weight

    18.78 lb

    Warranty

    3 year (3/3/0) limited warranty includes 3 years of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.

    What's in the box

    Monitor; Warranty card; Product notice; Quick Setup Poster; 1 USB Type-C®️ to Type-C cable; AC power cord
    HP E27m G4 QHD USB-C Conferencing Monitor is rated 4.6 out of 5 by 168.
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    Rated 1 out of 5 by hoganv from Defective equipment The first monitor I received was defective. It took SEVERAL HOURS online and on the phone for hp to finally acknowledge I had a bad monitor.
    Date published: 2025-02-16
    Rated 1 out of 5 by Sincere Reviewer from DEFECTIVE MONITOR Defection monitor was shipped to me and I never got to use it. HP refused to replace it.
    Date published: 2025-02-06
    Rated 5 out of 5 by Patti Ark from Clear, bright but with many options to control everything Great screen, HP is the best is screen clarity
    Date published: 2024-11-27
    Rated 4 out of 5 by Anonymous from Overall great. Mic is lacking. I really like the display. It's such a huge improvement over my prior laptop + Dell monitor combo. While it's about 20% more screen space, it's functionally much more because the monitor has a very high resolution. The integrated camera works well and I like being able to physically turn the camera and mic off. All of the integrated ports have replaced the USB-C docking setup I used previously, which really frees up my physical desk space. My only real complaint is the microphone. Multiple colleagues said they could barely hear me in meetings. I've ended up using a separate USB mic.
    Date published: 2024-11-22
    Rated 5 out of 5 by Anonymous from Standout Monitor Beautiful color
    Date published: 2024-07-22
    Rated 3 out of 5 by Budiswiser from Nice picture, but connection errors popup Interesting features but HDMI warnings popup
    Date published: 2024-07-17
    Rated 5 out of 5 by GirlBoss from Great monitor got it on sale at a Price. Happy with this purchase Great monitor
    Date published: 2024-07-11
    Rated 5 out of 5 by DGau from Great picture quality The monitor is exactly what I hoped for. Great picture quality and the USB C connection does not have any lag.
    Date published: 2024-07-10
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    Speakers in monitor

    Asked by: Bob911
    Hello. Thanks for your question. This HP E27u G4 QHD USB-C Monitor does not have built-in speakers.
    Answered by: HP Team Cheri
    Date published: 2024-05-26

    Hello - Is the weight of 15.12 Lbs - excluding the stand? If it isnt then what is the weight of the monitor only please? Thanks.

    Asked by: Xertqs
    Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    I would like to know how much swivel this stand can do 30 degrees, 180 degrees? I do not see it mentioned anywhere. Thanks,

    Asked by: LeeHgrand
    Hello. Thanks for your question. The HP E27 G5 FHD Monitor can swivel 45 degrees in either direction.
    Answered by: HP Team Cheri
    Date published: 2024-08-12

    Does the HP E27k G5 have the capability for daisy chaining, the way to connect multiple monitors to a single computer using a single video cable? I bought 2 of them and I would like to do this - but my computer also has 2 usb-c thunderbolt interfaces

    Asked by: miau12
    No, the HP E27k G5 4K USB-C Monitor is not compatible with daisy chaining due to the lack of a DisplayPort Out. The HP Z series monitors are compatible however with the HP Z27k G3 available here: https://www.hp.com/us-en/shop/pdp/hp-z27k-g3-4k-usb-c-display Thank you for your question!
    Answered by: HP Team Grant
    Date published: 2023-06-29

    Does this monitor have built in speakers

    Asked by: Ken F
    Thank you for your question, Ken! This HP E27q G5 QHD Monitor does not have built-in speakers.
    Answered by: HP Team Grant
    Date published: 2023-08-30

    Does this monitor have VESA Mounting?

    Asked by: CrashNburn81
    You can use a VESA mount. You would first need to remove the stand and then the back plate.
    Answered by: HP Team James
    Date published: 2023-10-06

    Up to how many monitors can I daisy chain?

    Asked by: jav1284
    Thank you for your question! Generally, you can daisy chain from 3 to 6 displays via USB-C. The amount that can be daisy-chained depends greatly on your GPU. The lower RAM GPUs of course compatible with the lesser amount while the higher RAM GPUs with a higher amount of displays.
    Answered by: HP Team Grant
    Date published: 2024-04-09

    I have an hp envy 27 inch all in one will this be the same size and work with mine

    Asked by: Tntmaja
    If the All-in-One has a HDMI out or DisplayPort out, then it will work with this monitor, and they would be the same size screen display.
    Answered by: HP Team James
    Date published: 2024-01-22

    Does this G4 version have an Ethernet connection like the G5?

    Asked by: Haraldm
    Hello. Thanks for your question. This HP E27u G4 QHD USB-C Monitor does not have an Ethernet port.
    Answered by: HP Team Cheri
    Date published: 2024-04-30

    I think the datasheet has incorrect information? It states "Panel Active Area 20.75 x 11.67 in 52.7 x 29.65 cm" but that is what is also listed in the datasheet for a different monitor, the E24u G4.

    Asked by: Alex8
    Hello Alex and apologies for the confusion. The average viewing area for a 27" monitor is 23.5" by 13.2". We will forward this up and try to get that datasheet fixed and also get an actual viewing size as well. Thank you for being an HP Customer.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    How many of the E27u G4 or G5's can be daisy chained. I have a requirement for 5 monitors to be chained and have stock of both.

    Asked by: JH760
    Thank you for your question! The HP E27u G5 QHD USB-C Monitor can daisy chain an additional monitor.
    Answered by: HP Team Grant
    Date published: 2025-01-17

    Does this monitor come with the stand included in the box?

    Asked by: ctzn55
    Thank you for your question! Yes, the stand is included in the box with the monitor.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Can two laptops be connected at the same time?

    Asked by: Adasall
    Thank you for your interest in the HP E27u G4 QHD USB-C Monitor. You can have up to three separate monitors connected and switch between the inputs. It has 1 HDMI 1.4 input, 1 DisplayPort 1.21, and a USB-C with DisplayPort 1.2 alt.
    Answered by: HP Team James
    Date published: 2024-03-25

    If I connect this monitor with USB-C cable, will it both charge my laptop and transfer video e.g. I don't need docking? And second, is it possible to add additional monitor as "slave"? Thank you.

    Asked by: Srdjan
    Thank you for your question! This HP E27u G4 QHD USB-C Monitor can charge any laptop that has a USB-C port with DisplayPort Alt and PowerDelivery or Thunderbolt Port. Also, this HP E27u G4 QHD USB-C Monitor can be daisy-chained with another USB-C-compatible display.
    Answered by: HP Team Grant
    Date published: 2024-05-22

    I see someone asked about daisy chaining, and was told no, yet the slide show shows yes via thunderbolt, yet thunderbolt is not listed. So can it support daisy chaining?

    Asked by: almulder
    Hello. Thanks for your question. We apologize for the confusion. The HP E27k G5 4K USB-C Monitor does not have a Thunderbolt port. ​ It features 1 SuperSpeed USB Type-C 5Gbps signaling rate (up to 65W USB Power Delivery, Alt Mode DisplayPort 1.4) and 1 SuperSpeed USB Type-C 5Gbps signaling rate (Up to 15W USB Power Delivery). That means it does not have the capability to do daisy chaining. If you need further assistance, we recommend reaching out to the HP customer service team for further assistance: https://www.hp.com/us-en/contact-hp/shopping.html
    Answered by: HP Team Cheri
    Date published: 2024-09-29

    What refresh rates can this monitor run at? It's kind of crazy that a company like HP wouldn't include basic specifications in a product listing like the highest refresh rate.

    Asked by: Anonymous
    Hello. Thanks for your question. This HP E27u G4 QHD USB-C Monitor has a refresh rate of 60 Hertz.
    Answered by: HP Team Cheri
    Date published: 2024-06-03

    where is HP E27u G4 QHD USB-C Monitor made?

    Asked by: tongj
    Thank you for your question! HP uses many different manufacturers in many different countries. Unfortunately, where a certain product is made cannot be pinpointed by this HP QA forum.
    Answered by: HP Team Grant
    Date published: 2024-05-28

    hello how do i fix my screen on my hp laptop it has going sideways on me and i neeed to know how to het it basck straight again

    Asked by: CANDYMAN56
    Our apologies for the issues with this HP product! Please visit our HP Support Page for help resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support at http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
    Answered by: HP Team Rahmique
    Date published: 2023-12-29

    Is the HP E27 G4 FHD Monitor have gaming settings and  can it be use for gaming 

    Asked by: Anonymous
    Thank you for your question! This HP E27 G4 FHD Monitor does not feature gaming presets built-in. With the 5MS response time and the max resolution of 1920x1080, this may not be the best option for gaming. However, this monitor can be daisy-chained together with other monitors for up to a Quad-monitor setup.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    How long is the warranty period? If there is a defect within that period, how is it handled? Is a new unit provided, or refurbished? Is refund an option?

    Asked by: Wendy1215
    This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer, for the duration specified on the product description page. Please refer to the HP website for an extensive description of your limited warranty entitlements. HP may offer 90 days of Complimentary Limited Technical Support by phone without a fee. Thereafter, there may be an additional service fee for HP phone support while other support methods—including chat, the HP Support website, or by contacting your HP reseller or HP authorized service provider—are available without a charge during the whole duration of this HP Limited Warranty. Please see the product description page for applicable products.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is this model supporting docking feature?

    Asked by: AnaPPP
    Thank you for your question! This HP E27u G4 QHD Monitor features the ability to connect devices with four USB ports or HDMI and easily daisy-chain additional monitors with DisplayPort™.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Why was the web cam discontinued

    Asked by: Vanie
    For available HP webcams please visit this link: https://www.hp.com/us-en/shop/vwa/accessories-88342--1/useaudvid=Webcams-and-cameras?jumpid=ma_accy_button_na_16_230827
    Answered by: HP Team Grant
    Date published: 2023-11-02

    I bought this monitor and connected it to a Macbook Air M2. The screen is blurry (2048 x 1152 by default) and I can't find any Mac drivers. How can I solve this problem?

    Asked by: lilouc16
    The supported display resolutions for this HP E27q G5 QHD Monitor are as follows: 640 x 480; 720 x 400; 800 x 600; 1024 x 768; 1280 x 720; 1280 x 800; 1280 x 1024; 1440 x 900; 1600 x 900; 1600 x 1200; 1680 x 1050; 1920 x 1080; 1920 x 1200; 2560 x 1440. The resolution you mention is not on the supported list. It is recommended to change the resolution to a support resolution on the above list. That should fix the blurring issue.
    Answered by: HP Team Grant
    Date published: 2023-12-26

    How do I get to the VESA wall mount?

    Asked by: Mark6310
    Thank you for your question! The HP E27 G5 FHD Monitor will be compatible with a 100mm x 100mm VESA-compliant wall mount. Most of our partner websites will have these available.
    Answered by: HP Team Grant
    Date published: 2025-05-06

    Does this monitor have a built in speaker?

    Asked by: Rychyrd
    Hello. Thanks for your question. This HP E27u G4 QHD USB-C Monitor does not have a built-in speaker.
    Answered by: HP Team Cheri
    Date published: 2023-09-18

    Will the camera adjust and work correctly if the monitor is rotated in Portrait Mode? The Camera is on top when in landscape. It will be on the side when it is rotated to Portrait. Will the camera not only still work in portrait mode but orientate?

    Asked by: Kevin Goodyear AZ

    Hi, Can you provide the dimensions for the stand and the posts shown?

    Asked by: NOConnor

    Could not fine Software Updates for E27 Monitor just purchased...

    Asked by: GeneP337
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.