HP OfficeJet Pro 9125e All-in-One Printer with Bonus 3 Months of Instant Ink with HP+
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HP OfficeJet Pro 9125e All-in-One Printer with Bonus 3 Months of Instant Ink with HP+
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Technical details
HP OfficeJet Pro 9125e All-in-One Printer with 3 Months of Instant Ink for free with HP+ is rated
out of
5 by
442.
Rated 2 out of
5
by
K Morrow from
Defective print head
It worked for a few days, then wouldn't print at all. After over 2 hours & 3 techs, it was determined that the print head was defective. 2 weeks later the new part came, with new ink. Instead of being able to keep the original ink cartridges, I was required to return them with the faulty part. I've only printed about 6 pages since replacing the part. Hope that's the ones only problem.
Date published: 2025-03-12
Rated 2 out of
5
by
DKkbb from
Poor new HP Office Jet pro
The screen on the newest HP OfficeJet Pro is nearly impossible to read due to its BLACK background
and very very small symbols. I'm very disappointed. I have to get down on my knees to do anything using the screen.
Date published: 2025-03-03
Rated 2 out of
5
by
KM Whipple from
Power Cored Failure
The power cable falls out constantly. I have duct tape holding the cord to the printer.
Date published: 2025-03-03
Rated 5 out of
5
by
Clarence E. from
HP OfficeJet Pro 9125e All-in-One Printer with 3 Months of Insta...
My recent purchase of the HP OfficJet Pro 9125e and accompanying HP InkJet Supply plan went well. The installation did not go as I expected. The operation of the machine has been superb.
The online HP sales lady was very knowledgeable, kind, and customer oriented. She informed me of various options. I already had an OfficeJet in mind to replace the one I was using since it ran into software issues that proved to be repetitive and nigh on intolerable after about five years of use. Former HP printers lasted nearly 10 years, but the marketing is now of prime concern.
Upon receiving the product, which came in after 3 days of making the purchase, I ventured to install it based on my knowledge and experience from the one i replaced. However, things just were not going smoothly for me. In short, I just had to call upon HP tech support. The tech support jumped right into action correcting the sketchy installation I had already made, so after about an hour or so, the OfficeJet came to life and started doing its work and has continued to do so without interruption since.
During the dialogue with the HP tech, the issue of my last HP ink purcase was rasided by me. I was assured a refund would be added to the three month free ink supply that would start at the end of the free period. There are two months left on that and one additional for the return and refund of the previous set of cartridges I returned since they do not fit the new OfficeJet.
My next subject with the HP tech had to do with a seemingly forced system of Ink supply. As I only produce x numbers of prints per month well below what the Instant Ink supply system applies and there are times during some months the number of printed pages goes up, I still do not need the ink supply replacements that the HP wants me to use. Therefore, I made suggestions to address a more friendly approach to supplying ink to me. I am awaiting any information on that in addition to confirming that my three months of free ink supply is actually followed up with an addition month that will indicate reimbursment of the set of cartridges from my previous OfficeJet that went unused.
Finally, there was the matter of disposing of the OfficeJet that I stopped using. During the sale process I raised that issue and was assured that a shipment label would be sent to me to send the machine back to HP. Well, after waiting a few days after the new OfficeJet arrived at my house, I inquired. That inquiry turned out to be several days and several calls to various HP offices only to wind up my being referred to carting the machine off to Best Buy. That was most disappointing.
Date published: 2025-02-27
Rated 1 out of
5
by
Anonymous from
frustrating set up , Defective product(s)
I am extremely disappointed and frustrated with this printer. After 5 hours on the phone with technical ,software, and instant ink support AND $100 LATER , it was determined that there was something wrong with the printer. A replacement was sent. i followed all the instructions exactly for installing the replacement printer and spent another 2 hours on the phone with technical support , I still couldn't get the printer to work. It wouldn't print, wouldn't copy .... NOTHING I'm returning it for a full refund
Date published: 2025-02-26
Rated 2 out of
5
by
Chuck Jackson from
HP Office Jet Pro 9125e
To be honest the printer does a very nice job when we can get it to work. Since we bought it we have had nothing but problems getting it to print. The printer does not want to connect with the computer on its own. We have had to unplug the power and then plug it back in to get it to work. When it acts up like this even the power button does not work to shut it down. We've called the support line at least 4 times spending at least 60 to 90 minutes each time to resolve the problem. Basically, they say it's our internet connection. We had a HP Office Jet Pro 8710 for many years and never had 1 connection problem. I like the printer, but I wish that our problem could get resolved.
Date published: 2025-02-25
Rated 2 out of
5
by
Swalmy from
Bring Back the Manual!
I don't know how anyone can make this work. You eliminated all the information we need to find the ink levels, the printer queue, the wifi set-up, the place where you can find the request for two-sided printing.. and then you have the print button turn back into a hold because you want more information, but by then I think it's going to print and I start trying to get back to my work. It's been 45 minutes I've lost trying to print one two-sided page and waiting for a "chat" with an expert! I can't afford this loss of time! This was a good product line! BRING BACK THE MANUAL!
Date published: 2025-02-24
Rated 4 out of
5
by
Anonymous from
Ok printer. Copy quality needs improvement.
Like the wireless capabilities. The print quality, especially the copy quality is not that great.
Date published: 2025-02-20
Is this printer compatible with a Microsoft surface laptop with an ARM processor?
Thank you for your question! This HP OfficeJet Pro 9125e All-in-One Printer will be compatible with the following OS: Windows 11; Windows 10; Windows Server; macOS 11 Big Sur and newer, Linux, and Chrome OS.
Date published: 2024-11-11
How does HP provide support on this printer - do I need to ship it back, how does this differ from in store support like from Best Buy?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2024-06-17
Can I use a usb memory device with the HP OJ 9125e? Meaning: print from a usb memory stick, scan to a usb memory stick?
Hello. Thanks for your question. This HP Officejet Pro 9125e printer has a front USB port that allows you to scan to a USB flash drive or print photos from a USB flash drive.
Date published: 2024-05-12
is 9125e printer supposed tooled when you start printing
Thanks for your interest in this printer! It is unclear what is being asked. Please clarify the question and resubmit. Your question will be answered in the order it was received.
Date published: 2024-03-18
whats the difference between the HP 9125 E old and new version and how can i tell
Thank you for your question! It is unclear what is meant by "HP 9125 e old and new version". The HP 9125e is a new printer that just recently was released for the first time. Please clarify what is being asked and resubmit the question.
Date published: 2024-03-05
does HP OfficeJet Pro 9125e support MICR ink printing?
Thank you for your question! All HP printers are capable of printing names and dollar amounts on premade check paper, you will just need to use check printing software for proper formatting. However, if you need to print full checks yourself, your bank will likely require the use of magnetic ink character recognition (MICR), which would require a modified HP printer and MICR ink/toner. For assistance with a modified HP Printer, please visit the Troy Group at this link: https://www.troygroup.com/
Date published: 2025-01-06
Automatic Duplex printing for booklets?
The OfficeJet Pro 9125e can auto-duplex print. You can also look at the types of paper media under Media on the store page https://www.hp.com/us-en/shop/pdp/hp-officejet-pro-9125e-all-in-one-printer-p-403x0ar-b1h-1 for the 9125e. This will help to see if it matches what you are wanting to do. Thank you for your question.
Date published: 2025-03-07
Does this printer take the same ink as HP OfficeJet Pro 9010?
Thanks for your question! The HP OfficeJet Pro 9125e uses HP 936 ink cartridges. It does not take the same ink as the HP OfficeJet Pro 9010.
Date published: 2024-03-07
is the printer compatible with windows 7?
Thank you for your question! The HP OfficeJet Pro 9125e is not compatible with Windows 7.
Date published: 2024-12-13
can you set this up directly from your Android phone or do you need a computer for setup. Thank you
Thank you for your question! You can do the printer setup using either a phone or computer.
Date published: 2025-01-16
Does this printer work with wifi 6e? HP OfficeJet Pro 9125e All-in-One Printer,
Hello. Thanks for your question. The HP OfficeJet Pro 9125e All-in-One Printer supports 2.4 GHz or 5 GHz WiFi bands. If you have a Wi-Fi 6e router, you can connect the printer to the router, but it will work with the 2.4 GHz or 5 GHz WiFi bands.
Date published: 2024-10-23
What is the maximum DPI scanning capability?
The OfficeJet Pro 9125e has a max scanning resolution of 1200x1200 dpi.
Date published: 2024-02-09
Operation manual
Hello. Thanks for your question. You can get the User Guide by visiting HP Support: https://support.hp.com
Date published: 2024-03-11
What are the demissions ( Length, Width and Height ) of your HP 9125e printer?
Thank you for your question, the HP OfficeJet Pro 9125e dimensions are as follows. 17.3 x 20.46 x 10.94 in (Output Tray Extend)
Date published: 2024-05-29
how do i copy a small document and fit to page size?
Thank you for your question! The User Guide for this HP OfficeJet Pro 9125e All-in-One Printer can be found here: https://support.hp.com/us-en/product/setup-user-guides/hp-officejet-pro-9120e-all-in-one-series/model/2101420680
Also, HP Smart Friend is available to assist as well. Visit this link for more details: https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
Date published: 2024-06-11
Will the HP OfficeJet Pro 9125e All-in-One Printer work with a PC using Windows 11 with Snapdragon? (ARM chip).
Thank you for your question, the HP OfficeJet Pro 9125e is compatible with Windows 11.
Date published: 2024-09-12
why does the printer go to sleep and will not wake up?
Thank you for your question! For assistance with this contact HP Tech Support at this link: https://support.hp.com/us-en
Date published: 2024-11-29
what number ink cartdidge does the 9125e pro printer use
Hello. Thanks for your question. The HP OfficeJet Pro 9125e All-in-One Printer uses the HP 936 or 936e ink cartridges: black, cyan, magenta, and yellow.
Date published: 2024-05-28
Do I have to remove the paper from the cassette to feed envelopes?
Hello. Thanks for your question. This video shows you how to open the paper cassette of the HP OfficeJet Pro 9125e Printer. You will be able to remove the regular paper and load the envelopes. Be sure to adjust the paper guides. The video starts at 2:18: https://youtu.be/P31R5779_co?si=VsgLD-K0VpBJZ07i&t=138
The User Guide can be found on this webpage. Loading envelopes starts on page 14: https://support.hp.com/us-en/product/setup-user-guides/hp-officejet-pro-9120e-all-in-one-series/model/2101420680
Date published: 2024-10-17
How thick a book will fit on the flatbed scanner?
Thank you for your question! The HP OfficeJet Pro 9125e All-in-One Printer is not designed for book scanning.
Date published: 2024-08-14
is the printer compatible with the office jet pro 6978 ink cartridge program
Thank you for your question, the HP OfficeJet Pro 9125e uses HP 936 Ink, and is compatible with HP Instant Ink.
Date published: 2024-03-25
Can I use my current Epson premium gloss photo paper 5x7” and legal size with this printer?
Thank you for your question! Yes, this HP OfficeJet Pro 9125e All-in-One Printer will be compatible with legal-size prints. If your current photo paper meets the requirements for this printer you will be good to go. This printer is compatible with the following:
Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (3 x 5 in, 4 x 6 in, 5 x 8 in)
Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Date published: 2024-04-29
Does the 9125 automatically scan both sided?
Thank you for your question, the HP OfficeJet Pro 9125e does feature duplex scanning.
Date published: 2024-05-31
will this connect to my computer so that I can print from my computer?
Hello. Thanks for your question. You can set up this HP Officejet Pro 9125e printer with the USB A to B 2.0 cable to your computer. The USB A to B 2.0 cable is not included.
Date published: 2024-03-18
Can this printer automatically copy a 2 sided document? If so, can it be copied as either 2 sided to 2 sided OR 2 sided to 1 sided 2 pages? thank you
Thank you for your question! Yes, this HP OfficeJet Pro 9125e All-in-One Printer will be compatible with automatic dual-sided copying and scanning.
Date published: 2025-01-16
Is there a User's manual available to print? How do you clear a paper jam? The gray top of the paper tray came off and I can't figure out how to put it back on!
Hello. Thanks for your question. Yes, there is a User's Manual available for the HP OfficeJet Pro 9125e All-in-One Printer. You can find it on the HP support website: https://support.hp.com/us-en/product/setup-user-guides/hp-officejet-pro-9120e-all-in-one-series/model/2101420680
How to clear paper jams can be found on page 83 of the user guide.
If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com
Date published: 2024-09-23
can a 950xl cartridge be used instead of the 936?
Thank you for your question, the HP OfficeJet Pro 9125e is only compatible with HP 936, and HP 936e cartridges.
Date published: 2025-01-30
Can I use this as a stand alone copier, i.e., not connected to a computer or network? Only intend to use it as a copier.
Hello. Thanks for your question. You can use this HP Officejet Pro 9125e printer as a standalone copier.
Date published: 2024-05-07
can you use automated document feeder to scan or do you have to use the glass and go one page at a time?
Hello. Thanks for your question. Yes, the HP OfficeJet Pro 9125e All-in-One Printer allows you to use the Automatic Document Feeder (ADF) to scan multiple pages at once. You don't have to use the flatbed glass and go one page at a time unless you're scanning documents that are thicker or require special handling, such as books or fragile papers. The ADF makes it convenient to scan multi-page documents efficiently.
Date published: 2024-09-23
Does the printer automatically flip the pAPER FOR DOUBLE SIDED PRINTING.
Thank you for your question, the HP OfficeJet Pro 9125e supports automatic duplex printing.
Date published: 2024-05-22
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
