HP OfficeJet Pro 9125e All-in-One Printer with Bonus 3 Months of Instant Ink with HP+
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HP OfficeJet Pro 9125e All-in-One Printer with Bonus 3 Months of Instant Ink with HP+
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Technical details
HP OfficeJet Pro 9125e All-in-One Printer with 3 Months of Instant Ink for free with HP+ is rated
out of
5 by
442.
Rated 2 out of
5
by
K Morrow from
Defective print head
It worked for a few days, then wouldn't print at all. After over 2 hours & 3 techs, it was determined that the print head was defective. 2 weeks later the new part came, with new ink. Instead of being able to keep the original ink cartridges, I was required to return them with the faulty part. I've only printed about 6 pages since replacing the part. Hope that's the ones only problem.
Date published: 2025-03-12
Rated 2 out of
5
by
DKkbb from
Poor new HP Office Jet pro
The screen on the newest HP OfficeJet Pro is nearly impossible to read due to its BLACK background
and very very small symbols. I'm very disappointed. I have to get down on my knees to do anything using the screen.
Date published: 2025-03-03
Rated 2 out of
5
by
KM Whipple from
Power Cored Failure
The power cable falls out constantly. I have duct tape holding the cord to the printer.
Date published: 2025-03-03
Rated 5 out of
5
by
Clarence E. from
HP OfficeJet Pro 9125e All-in-One Printer with 3 Months of Insta...
My recent purchase of the HP OfficJet Pro 9125e and accompanying HP InkJet Supply plan went well. The installation did not go as I expected. The operation of the machine has been superb.
The online HP sales lady was very knowledgeable, kind, and customer oriented. She informed me of various options. I already had an OfficeJet in mind to replace the one I was using since it ran into software issues that proved to be repetitive and nigh on intolerable after about five years of use. Former HP printers lasted nearly 10 years, but the marketing is now of prime concern.
Upon receiving the product, which came in after 3 days of making the purchase, I ventured to install it based on my knowledge and experience from the one i replaced. However, things just were not going smoothly for me. In short, I just had to call upon HP tech support. The tech support jumped right into action correcting the sketchy installation I had already made, so after about an hour or so, the OfficeJet came to life and started doing its work and has continued to do so without interruption since.
During the dialogue with the HP tech, the issue of my last HP ink purcase was rasided by me. I was assured a refund would be added to the three month free ink supply that would start at the end of the free period. There are two months left on that and one additional for the return and refund of the previous set of cartridges I returned since they do not fit the new OfficeJet.
My next subject with the HP tech had to do with a seemingly forced system of Ink supply. As I only produce x numbers of prints per month well below what the Instant Ink supply system applies and there are times during some months the number of printed pages goes up, I still do not need the ink supply replacements that the HP wants me to use. Therefore, I made suggestions to address a more friendly approach to supplying ink to me. I am awaiting any information on that in addition to confirming that my three months of free ink supply is actually followed up with an addition month that will indicate reimbursment of the set of cartridges from my previous OfficeJet that went unused.
Finally, there was the matter of disposing of the OfficeJet that I stopped using. During the sale process I raised that issue and was assured that a shipment label would be sent to me to send the machine back to HP. Well, after waiting a few days after the new OfficeJet arrived at my house, I inquired. That inquiry turned out to be several days and several calls to various HP offices only to wind up my being referred to carting the machine off to Best Buy. That was most disappointing.
Date published: 2025-02-27
Rated 1 out of
5
by
Anonymous from
frustrating set up , Defective product(s)
I am extremely disappointed and frustrated with this printer. After 5 hours on the phone with technical ,software, and instant ink support AND $100 LATER , it was determined that there was something wrong with the printer. A replacement was sent. i followed all the instructions exactly for installing the replacement printer and spent another 2 hours on the phone with technical support , I still couldn't get the printer to work. It wouldn't print, wouldn't copy .... NOTHING I'm returning it for a full refund
Date published: 2025-02-26
Rated 2 out of
5
by
Chuck Jackson from
HP Office Jet Pro 9125e
To be honest the printer does a very nice job when we can get it to work. Since we bought it we have had nothing but problems getting it to print. The printer does not want to connect with the computer on its own. We have had to unplug the power and then plug it back in to get it to work. When it acts up like this even the power button does not work to shut it down. We've called the support line at least 4 times spending at least 60 to 90 minutes each time to resolve the problem. Basically, they say it's our internet connection. We had a HP Office Jet Pro 8710 for many years and never had 1 connection problem. I like the printer, but I wish that our problem could get resolved.
Date published: 2025-02-25
Rated 2 out of
5
by
Swalmy from
Bring Back the Manual!
I don't know how anyone can make this work. You eliminated all the information we need to find the ink levels, the printer queue, the wifi set-up, the place where you can find the request for two-sided printing.. and then you have the print button turn back into a hold because you want more information, but by then I think it's going to print and I start trying to get back to my work. It's been 45 minutes I've lost trying to print one two-sided page and waiting for a "chat" with an expert! I can't afford this loss of time! This was a good product line! BRING BACK THE MANUAL!
Date published: 2025-02-24
Rated 4 out of
5
by
Anonymous from
Ok printer. Copy quality needs improvement.
Like the wireless capabilities. The print quality, especially the copy quality is not that great.
Date published: 2025-02-20
Can this printer use 11 x 14 inch paper?
Hello, Tracy. Thanks for your question. This HP Officejet Pro 9125e printer supports up to 8.5 x 14 inch paper.
We recommend looking at the HP OfficeJet Pro 9730e printer which can support up to 11 x 17 inch paper.
Date published: 2024-09-06
Will this printer work with a size that is not noted as standard in the specifications? I want to 110 pound postcard stock that is 5.5 inches by 4.25 inches?
Thanks for your question. This model works with the following custom size ranges. 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14 in. 110 lb cardstock will work as well.
Date published: 2025-02-20
Is the HP OfficeJet Pro 9125e compatible with the macOS Sequoia 15.1.1?
Thank you for your question! Yes, the HP OfficeJet Pro 9125e All-in-One Printer will be compatible.
Date published: 2024-12-16
what hp printers use the 950 & 951 ink cartridges
Hello. Thanks for your question. The current HP Officejet Pro printers do not use the HP 950 and 951 ink cartridges.
Date published: 2024-04-30
Can I print 5X7 photos?
Thank you for your question! Yes, the HP OfficeJet Pro 9125e All-in-One Printer is compatible with 5" by 7" photo printing.
Date published: 2025-02-21
is this a good printer for printing cardstock?
Thank you for your question! This HP OfficeJet Pro 9125e All-in-One Printer is compatible with the following paper types followed by paper weights: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Date published: 2024-06-13
How does one get this printer to stay on all of the time? I constantly have to unplug the power source and re-plug to get it to turn back on as the power button does not work much of the time.
We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
Date published: 2024-07-01
does it work with apple siri?
Thank you for your question! No, the HP OfficeJet Pro 9125e All-in-One Printer does not directly support Siri, but it supports Apple AirPrint, allowing you to print wirelessly from your devices.
Date published: 2025-03-07
HP Office Jet Pro all in one printer will run on MAC OS HIGH SIERRA 10.13.6
Hello. Thanks for your question. The HP OfficeJet Pro 9125e All-in-One Printer requires macOS 11 (Big Sur) or higher.
Date published: 2025-02-01
what is the difference between 9120 and 9125
Thank you for your question! The HP OfficeJet 9120 printer is a long-discontinued printer and can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-officejet-9120-all-in-one-printer
The HP OfficeJet Pro 9125e All-in-One Printer is a current printer that can be found here: https://www.hp.com/us-en/shop/pdp/hp-officejet-pro-9125e-all-in-one-printer
Date published: 2024-05-28
Is it necessary to have a dedicated FAX line to have the Fax work on this printer?
Hello. Thanks for your question. No, you don't need a dedicated fax line for the HP OfficeJet Pro 9125e All-in-One Printer. This printer has a built-in fax modem that allows it to use your existing phone line for both voice calls and fax transmissions.
Date published: 2025-01-05
does the 9125e print from the ADF? eg checks
Hello. Thanks for your question. The ADF (Auto Document Feeder) on top of this HP Officejet Pro 9125e printer is used to scan or copy up to 35 pages. The paper tray is located at the bottom of the printer.
Date published: 2024-08-17
Does this printer require me to use an app on my phone to get it to print? And can this printer run from a wired, rather than a wireless, connection?
Hello Lisa and thanks for your question! No, the HP Smart App is not required to print from this HP OfficeJet Pro 9125e All-in-One Printer. Also, this HP OfficeJet Pro 9125e All-in-One Printer does have a USB port for direct/wired printing.
Date published: 2024-11-11
Call I print to this printer from my Idevices(iPad) without using the Hp app?
Hello. Thanks for your question. You can use Airprint. AirPrint is Apple's wireless printing technology that lets you print directly from your Apple iPad to this HP Officejet Pro 9125e printer without cables or drivers. Here are some instructions for HP printer setup (Apple AirPrint for iPhone, iPad): https://support.hp.com/us-en/document/ish_1946968-1947068-16
Date published: 2024-05-25
1.Does the 9125e work with an Apple desktop running on 10.13.6 (High Sierra)--old, I know. 2. Can I print a doc from my computer with Command P?
Hello. Thanks for your question. The HP Officejet Pro 9125e printer requires macOS 11 and higher.
Date published: 2024-05-04
Will this printer print to 11x17 paper?
Hello. Thanks for your question. The HP OfficeJet Pro 9125e All-in-One Printer supports paper sizes up to 8.5 x 14 inches (Legal size). It does not support printing on 11x17 paper.
We recommend looking at the HP OfficeJet Pro 9730e printer which does support printing up to 11 x 17 inches.
Date published: 2024-12-16
can it be shipped to my home address
Thank you for your question! HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mailbox stores, freight forwarders, United States territories, or addresses outside the 50 United States and the District of Columbia.
Date published: 2024-05-28
to print 4x6 photos, does regular paper have to be remove
Hello. Thanks for your question. You would need to remove the regular paper from the paper tray so that you can put in 4 x 6-inch photo paper. The glossy side would face down. You will be able to adjust the paper guides to support the photo paper. We recommend using HP Everyday, HP Advanced, or HP Premium Plus photo paper.
Date published: 2024-06-01
Hello - is this printer compatible with macOS Big Sur?
Thanks for your question. The HP OfficeJet Pro 9125e will work with that version of macOS.
Date published: 2024-12-04
Does it come with an installation disc or paper instructions? My disc drive isn't working.
Thank you for your question, the OfficeJet Pro 9125e uses the HP Smart App to install and setup the printer.
Date published: 2025-01-15
How do I adjust the tray for paper size?
Hello. Thanks for your question. To adjust the paper size on the HP OfficeJet Pro 9125e printer, pull out the tray, adjust the guides to fit your paper, load the paper, and push the tray back in.
Date published: 2024-10-14
Is this printer capable of printing between two (2) laptops?
Hello. Thanks for your question. This HP Officejet Pro 9125e printer is compatible with Windows 10 and 11. If your laptops have those operating systems, then you will be able to use the HP Officejet Pro 9125e printer.
Date published: 2024-02-18
is this printer compatible in 5G WiFi?
Hello. Thanks for your question. This HP Officejet Pro 9125e printer can connect to the 5 GHz WiFi network.
Date published: 2024-03-24
dual pass 2-sided ADF - what does this mean?
Hello. Thanks for your question. A "dual pass 2-sided ADF" means the printer can scan both sides of a document automatically by feeding it through the scanner twice. The ADF (Auto Document Feeder) is on top of this HP OfficeJet Pro 9125e Printer.
Date published: 2025-03-10
Is this printer compatible with a Microsoft Surface Laptop with windows 11 and an ARM processor?
Thank you for your question! Yes, this HP OfficeJet Pro 9125e All-in-One Printer will be compatible with Windows 11 on ARM.
Date published: 2025-01-06
My new 9125e won’t connect to my home internet service. How do I get it to connect
Thank you for your question regarding the OfficeJet Pro 9125e. This is the setup link https://support.hp.com/us-en/printer-setup/hp-officejet-pro-9120e-all-in-one-series/2101272496/model/2101420680 for that unit. If it still gives you issues, you will want to contact HP Support https://support.hp.com/us-en about the issue.
Date published: 2024-03-21
Can I print photos directly from my google photos? Is this a photo friendly printer?
Thank you for your question, the HP OfficeJet Pro 9125e is a photo-compatible printer. You can easily print photos using the HP smart app.
Date published: 2024-09-06
What is the range of color photo paper that I can print on?
This HP OfficeJet Pro 9125e All-in-One Printer is compatible with up to 8.5" by 14" paper size.
Date published: 2024-02-20
Will this printer scan to Dropbox, Google Drive, etc?
Thanks for your question. The HP OfficeJet Pro 9125e pritner will support scanning to both Dropbox and Google Drive.
Date published: 2025-02-04
how do I get an owner's manual for HP OfficeJet 9125e?
This link https://kaas.hpcloud.hp.com/pdf-public/pdf_6212888_en-US-1.pdf is for the user guide for the HP OfficeJet Pro 9125e and you can download a copy from there to keep on hand. Thank you for your question.
Date published: 2025-02-14
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
