HP USB-C Dock G5 for business

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Product # 5TW10AA#ABA
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Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Connect your USB-C®-enabled laptop to your displays, accessories, and wired network with the versatile, elegant, and space-saving HP USB-C® Dock G5.

    Compatibility without constraints

    Designed with universal compatibility in mind, this dock works with both HP and non-HP USB-C®- and Thunderbolt™-enabled laptops.[1]

    Clear the clutter

    Avoid a messy desk by using a simple one-cord setup that plugs in multiple devices.

    Technical details

    External Ports 01

    Front: 1 USB-C® port with data and power out (15W); 1 USB-C® cable to connect to host system Side: 2 USB 3.0 charging ports; 1 combo audio jack Back: 2 USB 3.0 charging ports; 2 DisplayPort™ ports; 1 RJ45 port; 1 HDMI 2.0 port; 1 standard lock slot

    Power supply

    Power to system: Up to 100W via USB-C® Power to host (USB-C PD): 5V , 9V, 10V, 12V, 15V, 20V all at 5A MAX

    Security management

    1 Lock slot (side, lock is sold separately)

    Color

    Black

    Compatibility

    Compatible with HP laptops, MacBook® computers, and other laptops.[2]

    Compatible operating systems

    Windows 10; Windows 11; macOS; Chrome OS™

    Minimum system requirements

    USB Type-C®️ (USB Power Delivery, Alt Mode DisplayPort™)

    Dimensions (W X D X H)

    4.8 x 4.8 x 1.77 in

    Weight

    1.65 lb

    Warranty

    One-year limited warranty.

    What's in the box

    HP USB-C® Dock G5; AC Adapter; AC Power cord; Product notices; Warranty; Quick Start guide

    HP USB-C Dock G5 for business is rated 4.2 out of 5 by 126.
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    Rated 1 out of 5 by Tommy PS from maybe laptop was a nogo also but sales person said it would work with any HP laptop with C port that non working with HP laptop
    Date published: 2024-08-30
    Rated 5 out of 5 by howl108 from HP Docking station for my HP laptop I bought the HP docking station so that I could connect a company laptop to two 4K curved monitors and a keyboard and mouse plugged into an 4K KVM switch box and it works perfectly.
    Date published: 2024-08-25
    Rated 5 out of 5 by Teeme from great product! Very easy to use!! it's a great space saver!
    Date published: 2024-08-01
    Rated 5 out of 5 by Anonymous from Sleek design, simple plug and play use! Simple plug and play!
    Date published: 2024-06-24
    Rated 4 out of 5 by CO Reader from Works great! The dock has worked well since I got it. I use two monitors, a wired keyboard & mouse, and a scanner. The only issue has been it doesn't power my laptop so I have to plug the laptop and the dock into outlets at the same time.
    Date published: 2024-04-26
    Rated 5 out of 5 by MLOG from Excellent docking station The docking station was so easy to plug-in and it worked immediately for connecting two monitors with my HP Elitebook.
    Date published: 2024-04-01
    Rated 1 out of 5 by Anonymous from Constantly Disconnects Like every dock, this one also frequently disconnects and leaves you in a state of limbo where you must fully restart your laptop to get your monitors to work again.
    Date published: 2024-03-23
    Rated 5 out of 5 by HotDog Reviews from Overall great Convenient, sleek, compact and well-equipped with ports, the HP USB-C Dock G5 is a great dock for port-poor laptops and multi-device desk setups for any professional. It's not the cheapest dock out there, but still more affordable than some similarly decked docks, so will be a good pro option for both PC and Mac users.
    Date published: 2024-03-22
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    Will this work with HP Pavilion 15t-eg000 CTO product id 9WF69AV, I want to connect my laptop, two monitors, a keyboard and a headset?

    Asked by: ELM77
    Thank you for your question! Yes, the HP Pavilion 9WF69AV will be compatible with this HP USB-C Dock G5. This Dock will meet all your requirements.
    Answered by: HP Team Grant
    Date published: 2024-05-08

    is this compatible with my HP ZBook Fury 17 G7 Mobile workstation? Will it charge the laptop while i am working on it? Will support 2 external monitors (D-Port), a TV screen (HMDI), and the lap top screen? Thanks!

    Asked by: Mike208
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-09-11

    Hello! Is this dock compatible w/ HP Laptop 15t-dy200, to charge it, and to use the dock to turn my laptop on?

    Asked by: kat1327
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-09-16

    Is this dock compatible with Dell Latitude 5550 Part #: 210-BLYZ - I purchased this dock based on the specs, believing it would be compatible, and I am having issues getting the laptop to recognize the displays through the dock.

    Asked by: DJ20k
    Hello. Thanks for your question. We recommend contacting Dell's tech support to see if your Dell laptop is compatible with a USB C docking station.
    Answered by: HP Live Expert Cheri
    Date published: 2024-07-04

    Is this dock compatible with product number 7Q059UA#ABA? Thank you

    Asked by: CrankyWolf
    Hello. Thanks for your question. This HP USB-C Dock G5 for business (5TW10AA) is compatible with the HP OMEN Gaming Laptop 16-wd0063dx.
    Answered by: HP Live Expert Cheri
    Date published: 2024-04-21

    Is this dock compatible with the Macbook Pro that has the M3 pro or max chips

    Asked by: CesCerv
    Thank you for your question! This HP USB-C Dock G5 for business is compatible with any PC or Mac that has USB=C functionality. For USB-C™ functionality, the host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port. Thunderbolt™- enabled notebooks will function at USB-C™ speeds. Charging and port replication are supported on notebooks that have implemented USB-C™ industry specifications. Power button to turn on or wake the system, Wake-on LAN from warm and cold dock, Wake-on LAN from S4/S5, and MAC Address Pass-Through S0, S3, S4, S5 warm and cold dock features only function on HP or HPsupported notebooks. HP does not provide Ethernet and audio drivers on Mac PCs. Please contact Apple support for confirmation it meets these requirements.
    Answered by: HP Team Grant
    Date published: 2024-06-10

    Is this compatible with my hp laptop 17 - cp0xxx/serial #5CG234079R. Prod ID 6T489UA#ABA

    Asked by: ajjsmumooshka
    No, the HP 6T489UA has a USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors). This USB-C port is not compatible with Docks.
    Answered by: HP Team Grant
    Date published: 2024-02-22

    Will this work with a G8 laptop? Thank you so much, Brad

    Asked by: Bradsterba
    Thank you for your question! Unfortunately, more information is needed to answer your question. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Can I connect a USB-C Monitor to this G5 dock? Will it work when connected to the front USB-C port?

    Asked by: KWF*
    Thank you for your question! No, this HP USB-C Dock G5 for business has 2 DisplayPorts and 1 HDMI port for external displays. A DisplayPort or HDMI to USB-C cable/adapter can be used, however. The USB-C port on the front does not have DisplayPort capabilities and will not be compatible.
    Answered by: HP Team Grant
    Date published: 2024-09-17

    Hi, is this dock (P/N: 5TW10AA) now end of life? Has it been replaced by a different model of dock?

    Asked by: DanielGlenelg
    Hello. Thanks for your question. This HP USB-C Dock G5 is still active.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    Is this dock compatible with a ProBook 455 G9?

    Asked by: LDC1976
    Hello. Thanks for your question. This HP USB-C Dock G5 is compatible with your ProBook 455 G9.
    Answered by: HP Live Expert Cheri
    Date published: 2023-06-01

    Is the G5 docking station compatible with the HP Elitebook 830 G8 lap top?

    Asked by: JKirby
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-04-02

    Does this dock have a built-in speaker?

    Asked by: inads
    Thank you for your question, the HP USB-C Dock G5 for business does not feature a speaker.
    Answered by: HP Team Daniel
    Date published: 2024-06-14

    Does this docking station have an Ethernet port?

    Asked by: LaptopGirl
    Thank you for your question! Yes, this HP USB-C Dock G5 does include a built-in ethernet port.
    Answered by: HP Team Grant
    Date published: 2022-02-14

    Is the HP USB-C Dock G5 for business compatible with an HP ENVY x360 2-in-1 Laptop 15-ew1xxx 7F5R0UA#ABA

    Asked by: Musashino
    Hello. Thanks for your question. This HP USB-C Dock G5 is compatible with your HP Envy x360 laptop.
    Answered by: HP Live Expert Cheri
    Date published: 2023-09-23

    Is this compatible with the HP Pavilion 15-eg3054cl?

    Asked by: DJLG
    Hello. Thanks for your question. This HP USB-C Dock G5 for business is compatible with the HP Pavilion Laptop 15-eg3053cl.
    Answered by: HP Live Expert Cheri
    Date published: 2024-06-08

    What is the number to call to cover for warranty work on the dock

    Asked by: Anonymous
    Thank you for your question! For warranty assistance with this HP USB-C Dock G5 for business, please visit this link: https://support.hp.com/us-en/contact
    Answered by: HP Team Grant
    Date published: 2024-04-09

    Can this be used with my ZBook Power G7 to use 3 external monitors at resolutions: [ 2560x1440, 3440x1440, 2560x1440 ], or at least 2 of them [ 2560x1440, 3440x1440] ?

    Asked by: Gift of Athena
    Thank you for your question! The HP USB-C Dock G5 will support up to two external displays. 4K displays require a DP 1.4 machine with DSC** in high res mode. The DSC-supported version and color format depends on GFX capability. DSC is disabled when the display is attached to the VGA port or to an external DP2 VGA dongle.
    Answered by: HP Team Grant
    Date published: 2024-06-16

    Is the G5 compatible with the HP Pavilion 15 cs3065cl laptop? Thanks!

    Asked by: Codeslinga
    Thank you for your question! No, the HP Pavilion 15 cs3065cl features a USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate) port. This port is not compatible with DisplayAlt Mode which is required for Docks.
    Answered by: HP Team Grant
    Date published: 2024-05-31

    will this work for an HP Pavilion Plus Laptop 14z-ey000

    Asked by: imawlkr2
    Thank you for your interest in the HP USB-C Dock G5 for business (5TW10AA). It will work as that unit has two USB-C ports that support power delivery and DisplayPort alt.
    Answered by: HP Live Expert James
    Date published: 2024-05-10

    Hi can you this docking station with HP Pavilion Laptop 14-dv2032TX? Are they compatible? Thanks.

    Asked by: eiphan
    Yes, the HP PAVILION LAPTOP 14-DV2032TX has the required USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port and will be compatible! Thanks for being an HP customer!
    Answered by: HP Team Grant
    Date published: 2023-06-17

    Will this work with HP ELITE BOOK 830 G6?

    Asked by: MacHP
    This HPUSB-C Dock G5 with HDMI Adapter is compatible with HP PCs with an available USB type-C™ port. Laptops must be able to support USB-C™ power, video, data, and/or Thunderbolt™ industry standards. If there is a symbol of a lightning bolt (Thunderbolt 3) next to the USB-C port, then you can use this port to charge and transfer a video signal. This port supports Display Port alt-mode.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    I can't get the power to turn on the docking station. It is plugged in...

    Asked by: mark nick
    Hello and sorry for your issues! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and Facebook at facebook.com/HPSupport.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Does this work with my HP cn-1063cl for two external monitors? Thanks!

    Asked by: Jiminy Cricket
    Thank you for your question! This HP Travel USB-C Multi-Port Hub is compatible with PCs with a USB-C port. Passthrough charging requires a notebook or tablet with a USB-C® AC adapter. This product does not include an AC adapter. This will operate a display via HDMI and one via VGA.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Every day I battle to get my HP laptop & Dell monitors to talk to each other via the godawful docking thing corporate IT provided. I'm ready to pay out of my own pocket to not have to deal with this anymore. Pls confirm compatibility w/ Elitebook 830 G6.

    Asked by: Toss.it.out.the.window
    Thank you for your question! The HP Thunderbolt Dock is recommended for the Elitebook 830 G6. That Dock can be found here: HP Thunderbolt Dock 120W G4
    Answered by: HP Team Grant
    Date published: 2024-07-25

    Is it possible to run dual 4k monitors @60hz on the 5TW10AA#ABA version of this dock? I have an elitebook 840 G8. ProdID is 697W6UC#ABA

    Asked by: Dual4kNeed
    Yes, this HP USB-C Dock G5 for business is capable of operating two 4k displays at 60Hz. For hosts that support DisplayPort 1.4 with Display Stream Compression: 3x FHD @ 60 Hz 3x QHD @ 60 Hz 3x 4k @ 60 Hz For hosts that support DisplayPort 1.3/1.4: 3x FHD @ 60 Hz 3x QHD @ 60 Hz 2x 4K @ 60 Hz For hosts that support DisplayPort 1.2: 3x FHD @ 60 Hz 2x QHD @ 60 Hz 1x 4K @ 60 Hz
    Answered by: HP Team Grant
    Date published: 2024-05-01

    Hello - is this docking station compatible with the HP Envy x360?

    Asked by: jessie48
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-12-31

    I have a Pavillion x360 Convertible 14-dw1xxx. I need a docking station that will power the laptop, connect to two HD monitors and be able to connect to external USB-C hard drives. Also need to connect to HP Dock audio module for meetings.

    Asked by: NicolaJD
    Thank you for your question! Your HP Pavilion must have the correct USB-C port in order to be fully compatible with a Dock. For USB-C™ functionality, the host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port. Thunderbolt™- enabled notebooks will function at USB-C™ speeds. Charging and port replication is supported on notebooks that have implemented USB-C™ industry specifications. Please visit the HP Product Support Page for your PC for help in determining if your PC has the correct port. This can be reached by using the HP Support App included on your HP PC!
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Will this HP USB-C Dock G5 for business supply enough power and be compatible with my HP Elitebook 840 G9 (Prod. ID: 7A6L5US#ABA) running 2 DisplayPort 22” flat panel monitors?

    Asked by: XJP5
    Hello. Thanks for your question. You can connect two monitors with DisplayPort cables to this HP USB-C Dock G5 for business. The HP USB-C Dock G5 for business can be used with your HP Elitebook 840 G9 laptop.
    Answered by: HP Live Expert Cheri
    Date published: 2023-10-14

    Is this compatible with my hp laptop 17 - cp0xxx/serial #5CG234079R. Prod ID 6T489UA#ABA

    Asked by: ajjsmumooshka
    No, the HP 6T489UA has a USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors). This USB-C port is not compatible with Docks.
    Answered by: HP Team Grant
    Date published: 2024-02-22
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.