HP USB-C Dock G5 for business

HP USB-C Dock G5 for business

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Product # 5TW10AA#ABA
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Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Connect your USB-C®-enabled laptop to your displays, accessories, and wired network with the versatile, elegant, and space-saving HP USB-C® Dock G5.

    Compatibility without constraints

    Designed with universal compatibility in mind, this dock works with both HP and non-HP USB-C®- and Thunderbolt™-enabled laptops.[1]

    Clear the clutter

    Avoid a messy desk by using a simple one-cord setup that plugs in multiple devices.

    Technical details

    External Ports 01

    Front: 1 USB-C® port with data and power out (15W); 1 USB-C® cable to connect to host system Side: 2 USB 3.0 charging ports; 1 combo audio jack Back: 2 USB 3.0 charging ports; 2 DisplayPort™ ports; 1 RJ45 port; 1 HDMI 2.0 port; 1 standard lock slot

    Power supply

    Power to system: Up to 100W via USB-C® Power to host (USB-C PD): 5V , 9V, 10V, 12V, 15V, 20V all at 5A MAX

    Security management

    1 Lock slot (side, lock is sold separately)

    Color

    Black

    Compatibility

    Compatible with HP laptops, MacBook® computers, and other laptops.[2]

    Compatible operating systems

    Windows 10; Windows 11; macOS; Chrome OS™

    Minimum system requirements

    USB Type-C®️ (USB Power Delivery, Alt Mode DisplayPort™)

    Dimensions (W X D X H)

    4.8 x 4.8 x 1.77 in

    Weight

    1.65 lb

    Warranty

    One-year limited warranty.

    What's in the box

    HP USB-C® Dock G5; AC Adapter; AC Power cord; Product notices; Warranty; Quick Start guide
    HP USB-C Dock G5 for business is rated 4.3 out of 5 by 163.
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    Rated 5 out of 5 by Anonymous from Excellent dock for the office. Works exactly as we expected. Easy to set up.
    Date published: 2025-07-02
    Rated 5 out of 5 by Marine57s from Compatible with Pavilion 16 and charges laptop I left a review on a HP Thunderbolt 120W Dock G4 saying is was compatible with my Pavilion 16 which was wrong. I returned that for the USB-C Dock G5 which is actually the dock I ended up buying because it is truly compatible with the Pavilion 16. Charges the laptop, has all the ports I need to keep a clean desktop and connect to the Samsung TV I use for a monitor. It may be more expensive than other docking stations but they wouldn't do everything I needed. The only thing I that's comparable is the similar IBM ThinkPad dock which is around the same price.
    Date published: 2025-06-19
    Rated 4 out of 5 by Anonymous from Excellent product Good docking station for my Pavilion.
    Date published: 2025-06-15
    Rated 2 out of 5 by JonaW from It's fine but glitchy. These don't seem to be very stable. I have them in my office and my third monitor has never worked properly with it. I've had others that just fail to connect to a laptop until we've rebooted the laptop 3+ times. The 1 year warranty is pretty limiting when you have issues like this.
    Date published: 2025-03-05
    Rated 5 out of 5 by Tech_Review from Great product Dock G5 Review
    Date published: 2025-03-05
    Rated 5 out of 5 by Anonymous from Great docking station, all the features I need and works flawlessly so far. I replaced a desktop PC that I built in 2010 because it would not support Windows 11. I went with a laptop to have with me when I travel and wanted to continue using my dual displays and wired network connection and sound system in my home office. This was very easy to install, update and configure and has all the features I needed.
    Date published: 2025-02-26
    Rated 5 out of 5 by agawrons from HP USB-C Dock G5 Review The HP USB-C Dock G5 is amazing. I'm able to plug all my accessories (2 external drives, 1 exterior monitor, my ethernet cable, and my iPhone) to support my HP laptop computer. Makes working on my laptop a breeze. I would definitely recommend this Dock.
    Date published: 2025-01-29
    Rated 4 out of 5 by Unhappy Texan from Works as expected. This dock is easy to set up and use; it gets the job done.
    Date published: 2025-01-13
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    Can I unplug my laptop (Elitebook 840 G8) from the docking station while the laptop is powered on and running?

    Asked by: valthor
    Yes, you can unplug your laptop from your Docking Station. Your battery will keep the laptop powered up, preventing damage to your hard drive and other components that can be caused by a sudden power loss.
    Answered by: HP Team Grant
    Date published: 2023-02-13

    is this docking station compatible with my HP EliteBook 645 G10 and my HP 15.6" FHD Touchscreen Business Laptop?

    Asked by: For Robert
    Hello. Thanks for your question. We need more information on your HP laptops such as the product numbers. Here are some instructions: https://bit.ly/3p128NH Resubmit your question with the product numbers. We will respond to your question as soon as possible.
    Answered by: HP Team Cheri
    Date published: 2025-03-24

    Hi Grant, Thank you for being so responsive. I am hoping that the HP Laptop -15t-dw300 is compatible with this dock. If not, Is there a dock that HP offers that is compatible? I am trying to connect 2 monitors with displayport.

    Asked by: Seattle guy
    You are most welcome! Unfortunately, from the specifications, I see on the 15t-dw300 that has a SuperSpeed USB Type-C® 5Gbps signaling rate. That USB-C port will not allow for display out via that port. That HP Laptop will not be compatible with an HP Dock for multiple displays.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Hello, Can a USB - C to HDMI Chord be used to bring display to a external monitor from one of the HP USB-C G5 Docks from the front USB C port on the docking station? Computer that is trying to be used. HP ELITEBOOK 840 G8

    Asked by: Bmeyerh2170
    Thank you for your question! The front USB-C port on this HP USB-C Dock G5 is for data and power out only. This cannot be used for a display.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Will this work for an HP Pavilion Laptop PC 15-eg0073cl?

    Asked by: JASONTODD
    Hello. Thanks for your question. This HP USB-C Dock G5 for business is compatible with the HP Pavilion 15-eg0073cl laptop.
    Answered by: HP Team Cheri
    Date published: 2024-06-02

    Can this docking station be used with surface pro 4? Specifically to connect 2 displays and a few usbs to surface.

    Asked by: GAGAGA
    Thank you for your question! This HP Dock is compatible with HP PCs with an available USB type-C™ port. Laptops must be able to support USB-C™ power, video, data, and/or Thunderbolt™ industry standards. If there is a symbol of a lightning bolt (Thunderbolt 3) next to the USB-C port, then you can use this port to charge and transfer a video signal. This port supports Display Port alt-mode.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Which version is the Display Ports? Will it work with my 2 1440P 165Hz displays?

    Asked by: alabaganne
    External monitor support: For hosts that support DisplayPort 1.4 with Display Stream Compression: 3x FHD @ 60 Hz 3x QHD @ 60 Hz 3x 4k @ 60 Hz For hosts that support DisplayPort 1.3/1.4: 3x FHD @ 60 Hz 3x QHD @ 60 Hz 2x 4K @ 60 Hz For hosts that support DisplayPort 1.2: 3x FHD @ 60 Hz 2x QHD @ 60 Hz 1x 4K @ 60 Hz Thanks for your question! The USB-C Dock supports up to DisplayPort 1.4. The Display outputs are above.
    Answered by: HP Team Grant
    Date published: 2023-04-27

    Which dock would be compatible with a 2 in 1 HP Elite x360 1040 G10 to support 3 external monitors? Or does HP have such a dock available? Thanks

    Asked by: TD24
    Thank you for your question! This HP USB-C Dock G5 for business will be compatible with the HP Elite x360 1040 G10 series. The recommended Dock for the HP Elite x360 1040 G10 is the HP Thunderbolt Dock 120W G4 due to the Elitebook having a Thunderbolt port. This Dock can be found here: https://www.hp.com/us-en/shop/pdp/hp-thunderbolt-dock-120w-g4
    Answered by: HP Team Grant
    Date published: 2024-07-12

    I have a HP Notebook 15-dy1071wm and bought this HP USB-C Dock G5 station but when I connect c cable to computer to configure multiple displays, it doesnt recognize monitors connected to docking station as if they are not there.

    Asked by: Eric71
    Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Does this HP USB-C Dock G5 dock work with the hp pavilion x360 series?

    Asked by: Dogs93
    Thank you for your question! The HP USB-C Dock G5 will be compatible with HP laptops that have a USB-C port. Depending on which USB-C port the laptop has will determine whether an AC adapter will need to be used as well as the USB-C dock.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    What power brick do I need to work with 5TW10AA#ABA dock? Currently connecting to Elitebook 745G6. Expect to replace those with similar. Part # please

    Asked by: Anonymous
    The AC adapter for the HP Docks is not available via retail channels. For assistance with the correct AC adapter for your Dock please visit HP Technical Support: https://support.hp.com/us-en
    Answered by: HP Team Grant
    Date published: 2023-07-24

    Will we be supported by the operating system version 11?

    Asked by: Andrey from Bishkek
    Thank you for your question! Yes, this HP USB-C Dock G5 will be Windows 11 compatible.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is this docking station compatible with my HP ENVY Laptop serial number CND026B9G9?

    Asked by: DeboD
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2025-02-26

    Will this work to support two external monitors on an HP Envy 17 “ with Intel IRIS XE graphics card?

    Asked by: schurbet
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop. The product number of the laptop is necessary to ensure compatibility with the Dock.
    Answered by: HP Team Grant
    Date published: 2023-04-06

    My HP USB-C Dock G5 isn’t working. It’s plugged in and there’s no power light illumination and no power to anything that is plugged into it. I have tried with two separate power supplies that are of the correct type with no result.  

    Asked by: Doc.
    We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
    Answered by: HP Team Cheri
    Date published: 2023-05-27

    Does it work with 5CG15177XM laptop? By using this docking station will I have two external HDMI monitors available on this laptop?

    Asked by: avamark
    The 5CG15177XM is not a recognized US product in the HP US Product Database. If your laptop has a USB-C port with DisplayPort and PowerDeliver or a Thunderbolt port, then this Dock will be compatible. This Dock only has one HDMI port. However, an HDMI to DisplayPort cable or adapter can be used for compatibility with two monitors.
    Answered by: HP Team Grant
    Date published: 2023-04-02

    When will you have more HP USB-C Dock G5?

    Asked by: Trixi3
    Hello. Thanks for your question. At this time, we do not have an ETA on when this HP USB C Dock G5 will be restocked. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html, for further assistance.
    Answered by: HP Team Cheri
    Date published: 2023-05-27

    Hi, This dock isn't working with my zbook studio x360 G5, product ref, 5ce52pa (nz version). According to the hp compatibility list for the nz version, this is supposed to work. However the dock blinks when it plugged in. Any dock recommendations?

    Asked by: Anonymous
    We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
    Answered by: HP Team Cheri
    Date published: 2024-08-11

    Hello...Is this docking station compatible with the HP Pavilion laptop, 15-eg2153cl? If not, what is a recommendation?

    Asked by: Oradea
    Thank you for your question! Yes, this HP USB-C Dock G5 for business is the recommended Dock for your HP Pavilion 15-eg2153cl. Thanks for being an HP customer!
    Answered by: HP Team Grant
    Date published: 2024-04-22

    Does this dock power the laptop when connected?

    Asked by: Vickie D
    Hello Vickie and thank you for your question! The HP USB-C Dock G5 (5TW10AA) will power and charge compatible laptops. A USB Type-C®️ (USB Power Delivery, Alt Mode DisplayPort™) port is required on the host laptop.
    Answered by: HP Team Grant
    Date published: 2025-01-15

    When I connect my victus 6H6Z9UA#ABA I am having 2 issues. 1 it doesn't always detect the monitors and I have to disconnect and reconnect multiple times in order for it to find them 2 it says the power supply isn't compatible with my laptop

    Asked by: Iconthetruth
    Thank you for your question! The HP Victus Product number 6H6Z9UA is not showing as being compatible with this Dock. The compatibility list does show the HP Travel USB-C Multi-Port Hub, the HP USB-C Travel Hub G2, and the HP Universal USB-C Multiport Hub.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    What connection cable do I need?

    Asked by: Melody5555
    Thank you for your question! The USB-C cable for host connection is included and attached to this HP USB-C Dock G5 for business.
    Answered by: HP Team Grant
    Date published: 2025-04-08

    Is this compatable with HP probook 445 G8

    Asked by: Michael Brod
    Thank you for your question! Yes, the HP USB-C G5 dock is compatible with the HP ProBook 445 G8 Notebook PC.
    Answered by: HP Team Maddie
    Date published: 2025-04-01

    Is this the correct dock for model 16-ag0075cl? HP Pavilion 16" Touchscreen Laptop - AMD Ryzen 7 8840U - 1920 x 1080 - Windows 11 Home - 16GB RAM - 1TB SSD

    Asked by: kkss
    Hello. Thanks for your question. You can use this HP USB-C Dock G5 for business (5TW10AA) with the HP Pavilion Laptop 16-ag0075cl.
    Answered by: HP Team Cheri
    Date published: 2024-11-17

    Will this work with HP Pavilion 15t-eg000 CTO product id 9WF69AV, I want to connect my laptop, two monitors, a keyboard and a headset?

    Asked by: ELM77
    Thank you for your question! Yes, the HP Pavilion 9WF69AV will be compatible with this HP USB-C Dock G5. This Dock will meet all your requirements.
    Answered by: HP Team Grant
    Date published: 2024-05-08

    is this compatible with my HP ZBook Fury 17 G7 Mobile workstation? Will it charge the laptop while i am working on it? Will support 2 external monitors (D-Port), a TV screen (HMDI), and the lap top screen? Thanks!

    Asked by: Mike208
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-09-11

    Hello! Is this dock compatible w/ HP Laptop 15t-dy200, to charge it, and to use the dock to turn my laptop on?

    Asked by: kat1327
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-09-16

    Is this compatible with the HP Omen Transcend 14" laptop?

    Asked by: cosi
    Hello. Thanks for your question. We need more information on your HP Omen Transcend laptop such as the product number. Here are some instructions: https://support.hp.com/us-en/document/ish_2039298-1862169-16 Resubmit your question with the product number. We will respond to your question as soon as possible.
    Answered by: HP Team Cheri
    Date published: 2024-12-24

    Is this dock compatible with Dell Latitude 5550 Part #: 210-BLYZ - I purchased this dock based on the specs, believing it would be compatible, and I am having issues getting the laptop to recognize the displays through the dock.

    Asked by: DJ20k
    Hello. Thanks for your question. We recommend contacting Dell's tech support to see if your Dell laptop is compatible with a USB C docking station.
    Answered by: HP Team Cheri
    Date published: 2024-07-04

    Is this dock compatible with product number 7Q059UA#ABA? Thank you

    Asked by: CrankyWolf
    Hello. Thanks for your question. This HP USB-C Dock G5 for business (5TW10AA) is compatible with the HP OMEN Gaming Laptop 16-wd0063dx.
    Answered by: HP Team Cheri
    Date published: 2024-04-21
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.