HP USB-C Dock G5 for business

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Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Connect your USB-C®-enabled laptop to your displays, accessories, and wired network with the versatile, elegant, and space-saving HP USB-C® Dock G5.

    Compatibility without constraints

    Designed with universal compatibility in mind, this dock works with both HP and non-HP USB-C®- and Thunderbolt™-enabled laptops.[1]

    Clear the clutter

    Avoid a messy desk by using a simple one-cord setup that plugs in multiple devices.

    Technical details

    External Ports 01

    Front: 1 USB-C® port with data and power out (15W); 1 USB-C® cable to connect to host system Side: 2 USB 3.0 charging ports; 1 combo audio jack Back: 2 USB 3.0 charging ports; 2 DisplayPort™ ports; 1 RJ45 port; 1 HDMI 2.0 port; 1 standard lock slot

    Power supply

    Power to system: Up to 100W via USB-C® Power to host (USB-C PD): 5V , 9V, 10V, 12V, 15V, 20V all at 5A MAX

    Security management

    1 Lock slot (side, lock is sold separately)

    Color

    Black

    Compatibility

    Compatible with HP laptops, MacBook® computers, and other laptops.[2]

    Compatible operating systems

    Windows 10; Windows 11; macOS; Chrome OS™

    Minimum system requirements

    USB Type-C®️ (USB Power Delivery, Alt Mode DisplayPort™)

    Dimensions (W X D X H)

    4.8 x 4.8 x 1.77 in

    Weight

    1.65 lb

    Warranty

    One-year limited warranty.

    What's in the box

    HP USB-C® Dock G5; AC Adapter; AC Power cord; Product notices; Warranty; Quick Start guide

    HP USB-C Dock G5 for business is rated 4.3 out of 5 by 127.
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    Rated 1 out of 5 by Tommy PS from maybe laptop was a nogo also but sales person said it would work with any HP laptop with C port that non working with HP laptop
    Date published: 2024-08-30
    Rated 5 out of 5 by howl108 from HP Docking station for my HP laptop I bought the HP docking station so that I could connect a company laptop to two 4K curved monitors and a keyboard and mouse plugged into an 4K KVM switch box and it works perfectly.
    Date published: 2024-08-25
    Rated 5 out of 5 by Teeme from great product! Very easy to use!! it's a great space saver!
    Date published: 2024-08-01
    Rated 5 out of 5 by Anonymous from Sleek design, simple plug and play use! Simple plug and play!
    Date published: 2024-06-24
    Rated 4 out of 5 by CO Reader from Works great! The dock has worked well since I got it. I use two monitors, a wired keyboard & mouse, and a scanner. The only issue has been it doesn't power my laptop so I have to plug the laptop and the dock into outlets at the same time.
    Date published: 2024-04-26
    Rated 5 out of 5 by MLOG from Excellent docking station The docking station was so easy to plug-in and it worked immediately for connecting two monitors with my HP Elitebook.
    Date published: 2024-04-01
    Rated 1 out of 5 by Anonymous from Constantly Disconnects Like every dock, this one also frequently disconnects and leaves you in a state of limbo where you must fully restart your laptop to get your monitors to work again.
    Date published: 2024-03-23
    Rated 5 out of 5 by HotDog Reviews from Overall great Convenient, sleek, compact and well-equipped with ports, the HP USB-C Dock G5 is a great dock for port-poor laptops and multi-device desk setups for any professional. It's not the cheapest dock out there, but still more affordable than some similarly decked docks, so will be a good pro option for both PC and Mac users.
    Date published: 2024-03-22
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    Will this dock support HP Envy x360 - 15-CN0013NR mfg part# 4HH53UA#A with a 4k monitor, external powered speakers, wireless mouse and keyboard. Specs include one USB 3.1 type-C Gen 1,(data transfer up to 5 Gb/s, Power Delivery, DisplayPort 1.2 ) ?

    Asked by: RobYg
    Thank you for your question! If there is a symbol of a lightning bolt (Thunderbolt 3) next to the USB-C port, then you can use this port to charge and transfer a video signal. This port supports Display Port alt-mode. This HP Dock is compatible with HP PCs with an available USB type-C™ port. Laptops must be able to support USB-C™ power, video, data, and/or Thunderbolt™ industry standards.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Do any drivers need to be installed for the docking station to work?

    Asked by: Bereniz
    Thank you for your question! WMI installation is required. WMI will install drivers as needed for Windows PCs.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Would this model compatible with the HP ProBook 450 15.6 inch G10 Notebook PC?

    Asked by: LJ4156
    Hello. Thanks for your question. We need more information on your HP ProBook 450 15.6 inch G10 Notebook such as the product number. Here are some instructions: https://bit.ly/3p128NH Resubmit your question with the product number. We will respond to your question as soon as possible.
    Answered by: HP Live Expert Cheri
    Date published: 2024-07-23

    Would the HP USB-C Dock G5 for business be compatible with a HP Spectre x360 Convertible Laptop - 16t-f000, Product 39R23AV? Can it charge via the USB-C cable or would I still need to use an external power supply?

    Asked by: tsmn
    The HP 39R23AV does not appear in the HP US Product Database. However, if your HP Spectre includes a Thunderbolt Port then the HP Thunderbolt Dock 120W G4 is recommended. If your Spectre is 2019 or newer and has an Intel processor then it should be compatible with that Dock. Or if your Spectre is 2019 or newer with an AMD processor it should have the proper USB-C Port for charging and Display options. If you are charging your Spectre with a USB-C cable currently then your Spectre will be compatible with one of these two Docks. Hopefully, this helped. If you need any more assistance please re-submit the question! Thank you for being an HP customer!
    Answered by: HP Team Grant
    Date published: 2023-09-28

    Will this HP USB-C Dock G5 ship on 03/18/2022 if ordered?

    Asked by: Michael 56
    Thanks for your question! Unfortunately, this forum is unable to give shipping information on products. Please contact HP Store Support directly for assistance in resolving this.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Will the HP USB-C® Dock G5 compatible with HP ZBook 15 G6?

    Asked by: Ldeg
    Thank you for your question! Yes, the HP USB-C Dock G5 will be compatible with HP ZBooks 15 G6.
    Answered by: HP Team Grant
    Date published: 2023-08-17

    HP ENVY 17t-cr000 Product ID 537Z6AV Windows 11 PRO 64 Can someone please help me out in choosing the latest HP Docking Station for my laptop. I'm using external Monitors. I also would like to use the Dock Station Power button to turn on the laptop.

    Asked by: MCKnight
    Thank you for your question! The HP Thunderbolt Dock 120W G4 is the recommended Dock for your 537Z6AV and can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-thunderbolt-dock-120w-g4
    Answered by: HP Team Grant
    Date published: 2024-08-06

    Is this docking station compatible with this device? Device ID ED4246CE-EF38-4401-9A05-E11071DAEEDE Product ID 00342-22156-38515-AAOEM System type 64-bit operating system, x64-based

    Asked by: DougK52
    The model that came up based on the Device ID is the HP Laptop 17-by4401nd when I put it in. That unit would not work with this dock. If that is not the right model laptop, you may want to try contacting HP Support https://support.hp.com/us-en to see. You can also ask again using the model number of the unit if you have that information.
    Answered by: HP Live Expert James
    Date published: 2023-11-27

    Looking to get an extension cable for this. the 1 meter cable that connects the dock to the laptop is too short. Having issues finding a compatible extension cable (any extensions i try allow for monitors to work but USB seems to lose functionality).

    Asked by: Gabriel C
    Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Can this dock be used to support three external monitors?

    Asked by: RacingMichaelD
    Thank you for your question! Three displays are the maximum displays supported, depending on the capabilities of the host machine. Triple 4K displays require a DP 1.4 machine with DSC** in high res mode.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    will this dock work for an HP Pavilion 14-dv0xxx for dual monitors? The Type C is a thunderbolt.

    Asked by: DM96019
    Thank you for your question! This HP HP USB-C Dock G5 is compatible with HP PCs with an available USB type-C™ port. Laptops must be able to support USB-C™ power, video, data, and/or Thunderbolt™ industry standards. If there is a symbol of a lightning bolt (Thunderbolt 3) next to the USB-C port, then you can use this port to charge and transfer a video signal. This port supports Display Port alt-mode.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    does the docking station charge my laptop while connected?

    Asked by: JackCove
    Thank you for your question! Unfortunately, more information is needed to answer your question. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop. If your laptop is compatible with this Dock then yes.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Will this docking station feed two USB-C 4K monitors (3840 x 2160) from a USB-C connected HP HPZbook 15 G6

    Asked by: G Bailey
    Thank you for your question! The HP USB-C Dock can support up to 3 displays depending on the capabilities of the host machine. Triple 4K displays require a DP 1.4 machine with DSC2 in high res mode. The DSC-supported version and color format depends on GFX capability. DSC is disabled when the display is attached to the VGA port or to an external DP2 VGA dongle. DisplayPort 1.4 must be used and a Thunderbolt 3 or 4 adapter must be present on your ZBook.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is this HP USB-C Dock G5 compatible with HP Laptop 14-fq0090tg S/N C1S1250WCJ? I am needing to connect external monitors and only have one hdmi port on my laptop. Thank you!

    Asked by: MelissaK74
    Hello, Melissa. Thanks for your question. You can use a Universal USB Docking Station. You want to be sure the docking station has the video ports, i.e., HDMI, on the monitors.
    Answered by: HP Live Expert Cheri
    Date published: 2023-06-24

    Will this dock provide at least 90Watt of power on a Dell laptop? The 75watt is for all non-HP?

    Asked by: Babis Ms
    Thank you for your question! Based on HP internal testing on select non-HP notebook models compatible with USB-C® industry standards. Certain Alt mode features are not supported, such as the power button. Visit the HP Support page to determine your HP notebook's wattage and port specifications. Visit the support page of your non-HP notebook to determine its wattage and port specifications. Up to 100W via USB-CTM (up to 75W on non-HP machines) Separate AC power needed for HP ZBooks that require more than 100W power delivered via USB-C alt mode.
    Answered by: HP Team Grant
    Date published: 2023-06-15

    Is this compatible with the HP Pavilion Laptop 15-cc523ca? Please advise.

    Asked by: cbdb
    No, the USB-C port on the HP Pavilion Laptop 15-cc523ca laptop supports data transfer only and does not support charging or external monitors. Docking stations will not be compatible. laptop supports data transfer only and does not support charging or external monitors. Docking stations will not be compatible.
    Answered by: HP Team Grant
    Date published: 2023-09-11

    PHONE DISCONNECTING

    Asked by: fiber
    Thank you for your question! It is unclear what is being asked. Please clarify the question and resubmit.
    Answered by: HP Team Grant
    Date published: 2024-07-22

    What is the expected life of HP USB-C Dock G5

    Asked by: Equinor
    It is unclear what is being asked. Please clarify the question and resubmit.
    Answered by: HP Team Grant
    Date published: 2024-09-06

    Will this work with my HP Laptop 17-cp0xxx?

    Asked by: Guida26
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop. In general terms, a Thunderbolt Port or USB-C Port with Power Delivery and DisplayPort capabilities is required for compatibility. Without the exact product number, the ports on your PC can't be determined.
    Answered by: HP Team Grant
    Date published: 2023-03-06

    Does the docking station communicate at USB 4.0 protocol/speeds to hardware that supports USB 4.0, such as the HP EliteBook x360 1030 G8?

    Asked by: katmannajeeb
    No, this HP USB-C Dock G5 does not have USB 4.0 ports.
    Answered by: HP Team Grant
    Date published: 2023-05-03

    The company I work for uses these to connect everything to the company laptop, I work remote. If I were to use this on my personal computer with a USB-C switcher, would my employer now be able to access my personal computer?

    Asked by: Anonymous
    Thank you for your question! That is a question that would need to be asked of your IT department. This forum is not familiar with your personal setup whereas they are.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Does this work with my HP 15 Laptop PC 15-e3000

    Asked by: DLC53
    Thank you for your question! For USB-C™ functionality, the host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port. Based on the specifications of the HP Laptop 15-e3000 the USB-C port on that laptop does not have this function.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Hello, is the HP15-dy2034nr laptop compatible with the G5 or any other HP docking station? Thank you.

    Asked by: Altemose Prime
    Thank you for your question! No, the 15-dy2034nr will not be compatible with HP Docks. The 15-dy2034nr has a SuperSpeed USB Type-C 5Gbps signaling rate without DisplayPort or PowerDelivery capabilities.
    Answered by: HP Team Grant
    Date published: 2024-08-14

    How may i aquire the 1m cable for the G5 Dock ? We have 1 broken cable P/N: L56523-001 SPS:L65253-001 S/N: C1H2290AVE Nothing on the market available seems to be compatible. Please send us a link for an order. Thanks in advance and best regards !!

    Asked by: Anonymous
    Hello Marcus, the USB-C cable for the dock would have to be ordered via HP Support in your area. This is not an item available in retail. Hope this helped!
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is this compatible with MacBook Pro (Intel) macOS 13.2?

    Asked by: JustDaddeeD
    More information is needed about the MacBook Pro. The Mac model name is needed and not the OS version. The OS version can be updated easily and does not provide 100% accurate information about your ports. To find your Mac model name follow these steps and resubmit the question with the model name: Press and hold the Option key on your keyboard while choosing Apple menu  > System Information from the menu bar. Select Hardware in the sidebar. Find the model name and serial number on the right. Thanks for shopping at HP!
    Answered by: HP Team Grant
    Date published: 2023-03-09

    Is this docking station compatible with my Lenovo Thinkpad X1?

    Asked by: MSOregon
    This Dock will be compatible with any laptop with a USB-C port that supports data transfer and does support charging or external monitors. Based on HP internal testing on select non-HP notebook models compatible with USB-CTM industry standards. Certain Alt mode features are not supported, such as the power button, MAC Address Pass-Through, Wake-on LAN, and OOB Wake on LAN. Visit the HP Support page to determine your HP notebook’s wattage and port specifications. Visit the support page of your non-HP notebook to determine its wattage and port specifications.
    Answered by: HP Team Grant
    Date published: 2023-09-22

    Can it power-on and/or wake-up an HP laptop with closed-lid ?

    Asked by: Matteo88
    Yes, the power button to turn on or wake the system, Wake-on LAN from a warm and cold dock, Wake-on LAN from S4/S5, and MAC Address Pass-Through S0, S3, S4, and S5 warm and cold dock features only function on HP or HPsupported notebooks.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Will they G5 docking station work with an HP Pavilion laptop? It has a usb connection without thunderbolt.

    Asked by: Ben59
    Thank you for your question! For USB-C® functionality, the host PC must support the DisplayPort™ Alt mode protocol through its USB-C® port. Thunderbolt™-enabled notebooks will function at USB-C® speeds. Charging and port replication is supported on notebooks that have implemented USB-C® industry specifications. Power button to turn on or wake the system, on HP notebooks. While this could still be used for multi-displays, the PC power and charging must be provided by the AC adapter that came with the PC.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Will the HP G5 docking station work with the HP 16" pavilion plus laptop model 16 - AB0025CI?

    Asked by: Papatony
    Thank you for your question! The AB0025CI does not show as an HP product in the HP US Product Database. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-05-30

    What generation is the combo host cable? i know it provides data and power but is it 3.2 Gen 1 or 3.2 Gen 2 or 3.2 gen 2x2?

    Asked by: UTTech
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.