HP 1 year Post Warranty Pickup and Return Notebook Service

DIGITAL

  • Coverage begins day after warranty expires if purchased during standard warranty
  • If purchased after standard warranty, plan begins on purchase date
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • No extra fees for repairsSee all Specs
Product # UN089PE
HP Care Packs are delivered electronicallySEE DETAILS
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 1 year Post Warranty Pickup and Return Notebook Service is rated 3.3 out of 5 by 168.
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Rated 1 out of 5 by Dragonfly Lady from Not legitimate product! Not what I expect from HP This was not what zi thought I was ordering. I thought Iveas extending warranty, not ordering repair parts. When I realized what was ordered Inimmediateky called to cancel. After being tossed from person to person I was finally told it had been over an hour and could and could not cancel. Why would I want repair parts???sounds like a scam. Don't fall for it!!!
Date published: 2024-07-14
Rated 5 out of 5 by Gary1435 from Hp laptop I didn’t have a chance to use it, because there were no issues the whole year
Date published: 2024-06-26
Rated 1 out of 5 by Anonymous from Never received my Warranty and no help I never received my post warranty package. I paid for it but HP says I don't have one. Then why are they asking for this review. No way to talk to a human.
Date published: 2024-02-10
Rated 1 out of 5 by armycsm from HP 1 Yr Post Warranty Plan When do I receive my Warranty Plan? I can't rate what I don't have.
Date published: 2023-12-16
Rated 1 out of 5 by TPotts from Poor Service I have recieved no post warranty package after 3+ weeks after paying
Date published: 2023-12-11
Rated 1 out of 5 by angelspirit from Post warranty Unable to update the post warranty even though I paid for it.
Date published: 2023-12-11
Rated 1 out of 5 by Anonymous from Confusing and unhelpful I bought the warranty two weeks ago but my assistant still says I have no warranty. But to talk to someone I have to buy a warranty. Really, people, what? I can't imagine buying another HP computer, or recommending one to anyone. Getting support is impossible.
Date published: 2023-12-10
Rated 5 out of 5 by Brandonk from Great ty so much Very good ty
Date published: 2023-11-27
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if I purchase the warranty.. will it be 1 year good on the date I purchase or 1 year on original expiration. This is very misleading. please clarify for all.

Asked by: Geno K
Thank you for your question! Coverage begins the day after the warranty expires if purchased during the standard warranty. If purchased after the standard warranty expires, then the plan begins on the plan purchase date.
Answered by: HP Team Grant
Date published: 2023-05-27

Hi, Is it possible to use a HP care pack from the HP US portal if we buy and configure a laptop from europe, and then send it to our subsidiary in the United States? will the (european) laptop be covered by the warranty purchased in the usa? thx

Asked by: Manu D
Thanks for your question! For questions concerning Care Packs please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
Answered by: HP Team Grant
Date published: 2024-05-23

when did my warranty expire? What is my serial number?

Asked by: Bible
Thank you for your question! This information should be available in the HP Support Assistant App installed on your PC. If this App is not available, the serial number can be found on the bottom of the laptop as well. Take that serial number to https://support.hp.com/us-en and your warranty status can be determined there.
Answered by: HP Team Grant
Date published: 2024-08-21

I live in Sterling Heights, Michigan 48310. Where would I have to take my laptop for repairs?

Asked by: Grich83
For an HP Service Center in your area, please visit this website: https://support.hp.com/us-en/help/service-center Thank you for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-02-13

will the warranty cover if the computer gets a glitch

Asked by: lizzet
Thank you for your question! It is unclear what is meant by a "glitch". For questions concerning what a CarePack will cover and other CarePack answers please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
Answered by: HP Team Grant
Date published: 2023-05-27

Is this a global coverage?

Asked by: Bharanidharan
No, Care Packs are valid in the country of purchase only.
Answered by: HP Team Grant
Date published: 2023-03-15

how this work?

Asked by: steffyo
For personalized assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27

How do I get help diagnosing a problem, and then finding out how to use this service?

Asked by: Crocus4803
For questions about how the HP Care Pack is fulfilled, please visit this link: https://h20195.www2.hp.com/v2/getpdf.aspx/4aa3-8281enw.pdf That PDF will explain in detail how the Care Pack works. Thanks for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-05-30
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.