HP 1 year Post Warranty Pickup and Return Notebook Service
DIGITAL
- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
Product # UN089PE
HP 1 year Post Warranty Pickup and Return Notebook Service
$0.00
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 1 year Post Warranty Pickup and Return Notebook Service is rated
out of
5 by
168.
Rated 1 out of
5
by
Dragonfly Lady from
Not legitimate product! Not what I expect from HP
This was not what zi thought I was ordering. I thought Iveas extending warranty, not ordering repair parts. When I realized what was ordered Inimmediateky called to cancel. After being tossed from person to person I was finally told it had been over an hour and could and could not cancel. Why would I want repair parts???sounds like a scam. Don't fall for it!!!
Date published: 2024-07-14
Rated 5 out of
5
by
Gary1435 from
Hp laptop
I didn’t have a chance to use it, because there were no issues the whole year
Date published: 2024-06-26
Rated 1 out of
5
by
Anonymous from
Never received my Warranty and no help
I never received my post warranty package. I paid for it but HP says I don't have one. Then why are they asking for this review. No way to talk to a human.
Date published: 2024-02-10
Rated 1 out of
5
by
armycsm from
HP 1 Yr Post Warranty Plan
When do I receive my Warranty Plan? I can't rate what I don't have.
Date published: 2023-12-16
Rated 1 out of
5
by
TPotts from
Poor Service
I have recieved no post warranty package after 3+ weeks after paying
Date published: 2023-12-11
Rated 1 out of
5
by
angelspirit from
Post warranty
Unable to update the post warranty even though I paid for it.
Date published: 2023-12-11
Rated 1 out of
5
by
Anonymous from
Confusing and unhelpful
I bought the warranty two weeks ago but my assistant still says I have no warranty. But to talk to someone I have to buy a warranty. Really, people, what?
I can't imagine buying another HP computer, or recommending one to anyone. Getting support is impossible.
Date published: 2023-12-10
Rated 5 out of
5
by
Brandonk from
Great ty so much
Very good ty
Date published: 2023-11-27
Iwill not let me renew the warranty. It is 2 days over the expiration. Is that why?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-02-06
does this include technical support
Thank you for your question, Gary! With this Care Pack, you can connect with knowledgeable agents who are available to you 7 days per week and get the support you need.
Date published: 2024-07-26
what does this care pack cover/not cover
Thanks for your question! For questions concerning Care Packs please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
You can also start a chat with an HP Live Expert who can assist you in purchasing the correct Care pack for your needs!
Date published: 2023-04-03
How long after my original warranty expires, can I purchase an extension?
Thank you for your question about HP Care Packs! To determine if an HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-06-09
I already have my 3 year plan warranty..
It is unclear what is being asked. Please clarify the question and resubmit.
Date published: 2024-08-24
My screen is broken. Will this warranty replace it?
Thank you for your question! This Care Pack does not carry accidental coverage and will not cover a broken screen.
Date published: 2024-07-22
Does this 'HP 1 year Post Warranty Pickup and Return Notebook Service' covers accidental damage?
No, the HP 1-year Post Warranty Pickup and Return Notebook Service is for notebooks/laptops that the original coverage has expired. This will not include accidental damage.
Date published: 2023-05-23
Is your Post Warranty Pickup and Return Notebook Service available or valid for residents of Puerto Rico?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-09-04
HOW DO I pay for cart. I have one day to pay for extended warrranty
For assistance with purchases please contact HP Store Support directly. You can open a chat on this page.
Date published: 2023-05-27
The way this warranty is set up is very confusing. I got a warranty with the computer, so this overlaps the current warranty??
Thank you for your question. If this service is purchased during the original one-year HP Warranty then the coverage begins the day after the original warranty expires.
Date published: 2023-05-27
I found my computer today with a cracked screen and I'm wondering if my warranty covers it. It looks like my current warranty expires 4/2!
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-05
Does it cover broken or cracked screen ?
Thank you for your question! The HP 1-year Post Warranty Pickup and Return Notebook Service will not cover accidental damage.
Date published: 2023-05-27
my screen broke shortly after my warranty expired. if i renew my warranty, can i have it replaced?
No, post-warranty plans do not include Accidental Protection for screen damage. Thank you for your question!
Date published: 2023-07-11
Does this insurance cover software problems, or only hardware problems?
This Care Pack is for Hardware Repair Coverage.
Date published: 2023-05-05
Hi, If I want to extend the warranty but laptop was bought in US and I live in UK at the moment.... Will this cover UK also? Thanks
CarePacks purchased in the US are valid in the US only. Please visit this link or contact HP UK support for assistance with a CarePack in your area. https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Date published: 2023-05-22
I guess I will ask the question again, "If I purchase the warranty.. will it be 1 year good on the date I purchase or 1 year on original expiration. This is very misleading. please clarify for all". You just said "yes". Yes to what?
Thank you for your question! If purchased after the standard warranty expires, then the plan begins on purchase date of the warranty. If this is purchased during the original HP Warranty then the coverage begins the day after the warranty expires.
Date published: 2023-05-27
Why does the HP Products Status notice pop up on my screen to buy Extended Warranty for my laptop; but, when I click "Buy," the link takes me to an HP.com site that says "ineligible?"
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/ Once at that link you will enter the model number of your PC to determine which, if any, Care Pack your PC is eligible for.
Date published: 2023-07-11
all your services in your guaranty apply in all the word?
HP Care Packs are valid in the countries they are purchased from. As this is the HP US Store the Care Packs purchased from here will be valid in the US only. All HP products come with limited worldwide warranties. For details of the included warranty with standard purchase please visit this link: https://www.hp.com/us-en/privacy/limited_warranty.html#6
Date published: 2023-05-27
Do I currently have this?
Hi Carleeta! You can check which warranty you have by speaking with HP Support here: https://support.hp.com/us-en
Date published: 2023-09-01
How long is the extended warranty for?
Thank you for your question! This HP 1-year Post Warranty Pickup and Return Notebook Service has a length of one year from the date of purchase. This protection is for HP Notebooks/Laptops that don't currently have any warranty coverage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-05-19
I'm trying to add the extended warranty to my cart to purchase it. Clicking on "Add to Cart" does nothing. Why?
For purchasing assistance, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-02-14
If I buy this post warranty pickup and return notebook service after my original warranty expired (8/22/22), how long will this warranty last? I have problems with the Edge browser constantly closing unexpectedly - will this warranty cover fixing it?
If the warranty is purchased after the warranty has expired, then this warranty is good for one year from the purchase date. For more questions about what the warranty covers please open a chat with an HP Live Expert today.
Date published: 2023-02-27
does it cover a crack in the screen
No, this HP 1-year Post Warranty Pickup and Return Notebook Service does not include coverage for screen cracks. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-01-31
I have a HP Envy that the hinge broke on one side, if I buy the extended warranty is this covered to be fixed?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances. Please contact Tech Support at https://support.hp.com/us-en for assistance.
Date published: 2023-04-02
i want to talk about coverage
We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-07-01
There is actually something wrong with the internal mouse pad and screen jumping around on its own. Would this new coverage cover that? This should not happen to such a new machine only a little over a year old.
Why is this telling me my warranty is up when I purchased a 3 year warranty?
I renewed my subscription for: SN# 8CG2064V9Y FOR 3 YEARS & SHOULD NOT HAVE EXPIRED
reviews and they are stating once the extended warranty is paid for it's not being applied to their "account" or "laptop". Many "Buyer Beware" reviews.
Many HP CUSTOMERS complain about NOT receiving CONFIRMATION that they purchased the "HP 1 year Post Warranty Pickup and Return Notebook Service". HP needs to address these concerns online so that POTENTIAL purchasers are confident about purchasing a plan.
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
