HP 2 year Pickup and Return Support w/Accidental Damage Protection Pavilion / Envy 13 14 15 NB

DIGITAL

  • Accidental damage protection
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
Product # U9ED8E
HP Care Packs are delivered electronicallySEE DETAILS
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 2 year Pickup and Return Support w/Accidental Damage Protection Pavilion / Envy 13 14 15 NB is rated 3.4 out of 5 by 17.
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Rated 1 out of 5 by Moogil from Shame! I bought a 2 year care pack and you didn't record it One star. I purchased a 2 year care pack and you are only acknowledging one year. Shame.
Date published: 2023-11-17
Rated 1 out of 5 by iggy123 from HP care pack haven't heard from them. 2 weeks.
Date published: 2023-08-06
Rated 5 out of 5 by Bezerkeley from Peace of Mind Have not used this. I purchased it for safety reasons on my purchase
Date published: 2023-08-06
Rated 4 out of 5 by Tompkins from reasonable I just got it so I guess its okay.
Date published: 2023-02-28
Rated 5 out of 5 by Here from Printer review very good product for home use.
Date published: 2023-02-10
Rated 1 out of 5 by Linjem from Awol Care Pack Have not received any information on the care pack purchased.
Date published: 2022-12-14
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Does this include the envy 13" x-360? I'm unsure as the title seems to list only the envy 15" x-360.

Asked by: ConfusedOrangutan
Thank you for your question! Yes, this HP Care Pack will include the HP Envy 13" laptop. Also, 14 and 15" Envy laptops are covered as well. Thank you for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-05-27

This product was offered when I selected an Envy 17, although it says for Envy 13, 14, 15. Does it fully apply to an Envy 17?

Asked by: Lanc
Thank you for your question! This product is not for use with an HP Envy 17 laptop. For assistance with HP Care Packs please contact HP Store Support directly. For contact options click Contact us at the bottom of this product page!
Answered by: HP Team Grant
Date published: 2023-05-27

Does this care pack works with HP Pavilion x360 15-er0000?

Asked by: Jose 267
For assistance with the correct Care Pack for your laptop, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect PC to fit your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.