HP 3 Year Pickup And Return with Risk Free for NB
DIGITAL
- Get 100% money back (excluding tax)
- Hardware Repair Coverage
- Quick service with genuine HP parts
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
Product # U9ED5E
HP 3 Year Pickup And Return with Risk Free for NB
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return with Risk Free for NB is rated
out of
5 by
40.
Rated 1 out of
5
by
Debb1984 from
New Stuff
The computer runs too slow
Date published: 2023-03-16
Rated 1 out of
5
by
did i buy an hp? from
It tries to sell me a new plan - but I have 1
First off, the computer fans runs too much. But as for the plan... the computer tried to sell me a new plan and does not seem to know I have this. Noew, I am going to have to spend time to convince my laptop that it has a plan. Bow!
Date published: 2023-03-04
Rated 2 out of
5
by
Michael B910 from
KEYBOARD issue.
The key board is frankly very very bad. I Can barely read without good light. The keys are silver with Medium Gray lettering on keys. Was not thought out very well at all. I would have never bought had I seen how difficult it is. Sometimes the light causes glare on the silver keys. Sorry . Otherwise it operates extremely well . No glitches so far at all.
Date published: 2022-12-28
Rated 3 out of
5
by
Brad R from
HP Care Pack
This product is a great idea and I have yet to have the need to use the coverage it has been very difficult to register and activate. I made the purchase on 7/15/22 and as of 8/25/22 the process is still not complete. I had to contact HP customers to get the process start as well as submit my device information multiple times.
Date published: 2022-08-25
Rated 1 out of
5
by
Anonymous from
Very disappointed--HP mishandled my CarePack purch
I am extremely disappointed with how HP has handled my Care Pack purchase. I purchased this 3-year care pack for my PC on July 16, 2022, right after purchasing the PC (I have an order number with the above date). However, last evening, I received an email from HP stating that care pack registration is complete with a start date of Sept. 30, 2021 and an end date of Nov. 3, 2022 !! This is horrible customer service and a potentially costly mistake for me. The dates are both wrong, and they do not add up to 3 years.
Date published: 2022-08-22
Is this product being offered on my current PC that I purchased a couple of years ago ? Serial #5CD9342F9Z
No, you would need a Post-Warranty purchase plan for your laptop because your original warranty has expired. You can find one for laptops at this link: https://www.hp.com/us-en/shop/pdp/hp-1-year-post-warranty-onsite-hardware-support-service-for-omen-x-desktop
Date published: 2023-03-21
Does the 3-year Care Package cover 1. drops 2. cracked screens 3. accidents 4. laptop hardware parts (keyboard, hinges)
No, this HP Care Pack does not include Accidental Damage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Thank you for being an HP customer!
Date published: 2023-04-20
Does Hp warranty works internationally as well? I want to gift laptop to my parents and they live in India. Will the warranty works in India?
The HP one-year limited warranty is an international warranty. This HP Care Pack is valid in the US only.
Date published: 2023-11-17
Hello. Do you accept mail-in money orders for purchases/payments?
Thank you for your question! Unfortunately, the HP Online store does not accept mail-in money orders for payment on products.
Date published: 2023-05-27
I had a factory warranty which ends in August. Can i top it up with this pack?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-07-05
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
