HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
Product # U9ED6E
HP Care Packs are delivered electronicallySEE DETAILS
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free is rated 4.0 out of 5 by 891.
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Rated 1 out of 5 by Anonymous from Steer Clear I would not buy the warranty again because I had a minor issue which was totally my fault, and when I called HP, I was told that I would have to pay for simple instructions. The sales representative at HP had led me to believe that all problems were covered by the HP warranty. I called the Geek Squad at Best Buy who told me in less than 5 minutes how to solve my problem.
Date published: 2024-06-29
Rated 3 out of 5 by Lung from Scanner connectivity issue My husband and I each own one of these printers. Both of us had an issue with scanning and sending the scan to our computers. Printer keeps saying it isn't connected. We thought it might be an internet issue, so we connected our computers to the printers with a cord and the scan still doesn't work. Printing does. The only way we can scan is to a flash drive in the printer. We have tried reinstalling the printer drivers which did not help. Other than that, the printers are fine.
Date published: 2024-02-05
Rated 5 out of 5 by Anonymous from This is the best HP laptop I now own. I really love and admire my new HP laptop. And much more advanced.
Date published: 2024-01-26
Rated 1 out of 5 by KenWLV from No confirmation of warranty so far No idea how/or even if it will work. It has been two weeks and I have still not received any indication that I got anything for the money I paid. When I paid for it, there was an email that said I would receive registration info, but to date, nothing. Is it even real????
Date published: 2024-01-20
Rated 5 out of 5 by Gwensworld from Great PC Light and love the key board…. Boots up quickly
Date published: 2024-01-18
Rated 5 out of 5 by V. Tate from Ease of mind The care package program gives me comfort that my laptop is covered.
Date published: 2024-01-16
Rated 5 out of 5 by Anonymous from HP Laptop Review Excellent for work school or travel
Date published: 2024-01-16
Rated 5 out of 5 by KennethL from Here is hoping! I have not used my extended warranty so far but I expect the HP quality I have always enjoyed/
Date published: 2024-01-16
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I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33

Asked by: orlando34
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Answered by: HP Team Grant
Date published: 2023-05-27

If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)

Asked by: Quads
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Answered by: Quads
Date published: 2024-09-12

does it also cover the battery for 3 years?

Asked by: JoeR1234
does warrenty cover the battery
Answered by: john0298
Date published: 2024-09-10

Does it cover technical support ?

Asked by: Rmahshie
You will have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-12-18

What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.

Asked by: Horsetrader
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Answered by: HP Team Grant
Date published: 2023-05-27

How do I get the 45% off offer shown on my popup?

Asked by: Anonymous
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27

Does this protection begin now or after the one-year warranty protection I currently have expires?

Asked by: Anonymous
The coverage begins on the day of the PC purchase. This is a 3-year plan from the date of the PC purchase.
Answered by: HP Team Grant
Date published: 2023-03-20

I bought 2 yr added warranty if I will upgrade what will happen to the 2yr I got when I bought this device just a couple days ago.

Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-10-23
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.