HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
DIGITAL
- Get 100% money back (excluding tax)
- Accidental damage protection
- Hardware Repair Coverage
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
Product # U9ED6E
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free is rated
out of
5 by
891.
Rated 1 out of
5
by
Anonymous from
Steer Clear
I would not buy the warranty again because I had a minor issue which was totally my fault, and when I called HP, I was told that I would have to pay for simple instructions. The sales representative at HP had led me to believe that all problems were covered by the HP warranty. I called the Geek Squad at Best Buy who told me in less than 5 minutes how to solve my problem.
Date published: 2024-06-29
Rated 3 out of
5
by
Lung from
Scanner connectivity issue
My husband and I each own one of these printers. Both of us had an issue with scanning and sending the scan to our computers. Printer keeps saying it isn't connected. We thought it might be an internet issue, so we connected our computers to the printers with a cord and the scan still doesn't work. Printing does. The only way we can scan is to a flash drive in the printer. We have tried reinstalling the printer drivers which did not help. Other than that, the printers are fine.
Date published: 2024-02-05
Rated 5 out of
5
by
Anonymous from
This is the best HP laptop I now own.
I really love and admire my new HP laptop. And much more advanced.
Date published: 2024-01-26
Rated 1 out of
5
by
KenWLV from
No confirmation of warranty so far
No idea how/or even if it will work. It has been two weeks and I have still not received any indication that I got anything for the money I paid. When I paid for it, there was an email that said I would receive registration info, but to date, nothing. Is it even real????
Date published: 2024-01-20
Rated 5 out of
5
by
Gwensworld from
Great PC
Light and love the key board…. Boots up quickly
Date published: 2024-01-18
Rated 5 out of
5
by
V. Tate from
Ease of mind
The care package program gives me comfort that my laptop is covered.
Date published: 2024-01-16
Rated 5 out of
5
by
Anonymous from
HP Laptop Review
Excellent for work school or travel
Date published: 2024-01-16
Rated 5 out of
5
by
KennethL from
Here is hoping!
I have not used my extended warranty so far but I expect the HP quality I have always enjoyed/
Date published: 2024-01-16
does this warranty cover broken screens
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances. For more information on what is covered and what is not please visit this link: https://h20195.www2.hp.com/v2/getpdf.aspx/4aa5-6385enus.pdf
Date published: 2023-09-26
I live in Indonesia, is the service work in my country?
HP Care Pack purchased at the HP US Store are only valid in the US. For Care Pack assistance in your country please visit this link: https://www.hp.com/id-id/contact-hp/how-to-buy.html
Thank you for your question!
Date published: 2023-06-07
Is this Warranty World-wide?
HP Care Packs offer coverage in the country they are purchased from only.
Date published: 2023-05-27
Is the warranty an international one..?
Care Pack are valid in the countries they are purchased in. Care Packs do not include international coverage.
Date published: 2024-01-12
Does the warranty start after the one year original warranty
Thank you for your question! No, the HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk-Free begins the date of PC purchase or PC ship date.
Date published: 2024-04-09
My spouse accidentally backed up over my laptop bag before I got it loaded in my car. It is basically destroyed. Will it be covered for replacement under that scenario? A case has been created, but I wanted to know prior to packing up and mailing.
Unfortunately, this forum does not make warranty determinations. Please contact HP Support for assistance.
Date published: 2023-05-27
I received my HP laptop as a gift. Am I considered the owner, or is the original purchaser the owner, as I do not have the original purchase receipt?
Thank you for your question! If the PC was registered and activated in your name then the PC will be considered your for warranty purposes.
Date published: 2023-05-27
will this cover a broken display?
Thank you for your question! This HP 3-year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB does include Accidental Damage which will cover most instances of broken displays. The final determination of coverage in an individual claim is determined by HP Technical Support.
Date published: 2023-05-27
can i buy this after purchase
Thank you for your question! Yes, this HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk-Free can be purchased after the purchase of the product it covers. However, the protection must be purchased within the original manufacturer coverage period, and the coverage starts on the day of the product purchase, not the Protection purchase.
Date published: 2024-04-22
does extension start at end of current warranty
Coverage begins the day of PC purchase. Thanks for your question!
Date published: 2023-06-13
Does this warranty start after the current 1yr warranty expires or does it start immediately after purchase?
Thank you for your question! The HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk-Free starts the day of the product purchase. Not the Care Pack purchase but the product the Care Pack covers. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-07-18
How do I contact you if pc is damaged
Thank you for your question! For Technical Support, please visit this link: https://support.hp.com/us-en
Date published: 2024-05-28
My warranty does not cover EXPIRE UNTIL 5/21/2024. IF I buy now does is start now or on 05/21/2024 when the warranty I now expires.
The HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk-Free coverage start on the day of PC purchase. This will add accidental damage protection to your PC during the first year. The standard HP Warranty does not include accidental damage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Thank you for being an HP customer!
Date published: 2023-12-18
system wont let me add the extended waranty to the shopping cart
We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-02-17
I purchased the extended warranty at the time of purchase is this different than that ?
There is not enough information here to accurately answer this question. If the product was purchased from this HP website please visit HP Customer Service at this link for assistance: https://www.hp.com/us-en/shop/cv/customerservice
If the product was purchased somewhere else please visit their customer service contacts for information on your purchase.
Date published: 2024-04-09
MY HP MODLE NUM.IS 7L2C7UA#ABA/ SN,5CD323NV8C
To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-02-20
Do I have to buy this now or can I wait til my warranty expirers?
This HP Care Pack must be purchased during the initial HP Warranty coverage. Regardless of when during that time frame the Care Pack is purchased the coverage starts on the day the PC is purchased.
Date published: 2023-05-27
Where would we take it to be repaired?
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included.
Date published: 2023-10-09
If there is damage within 1 year of purchase of the computer, can I purchase this to cover it, after the fact?
No, the HP Care Pack does not cover damage that occurred prior to the purchase date of the HP Care Pack.
Date published: 2023-09-11
When my3-year HP Care Pack expires, can I buy a new 3-year Care Pack
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-05-27
Does it cover thefts?
No, this HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk Free does not cover theft.
Date published: 2023-12-20
Does this 3 year plan starts the day I purchase the plan or teh day I purchased the laptop?
The coverage begins on the day of the PC purchase.
Date published: 2023-05-27
Is this price once only or it is monthly?
Thank you for your question! The price on this HP 3-year Pickup and Return Support w/Accidental Damage Protection is a one-time price for 3-year protection. Coverage will begin on the day the PC was originally purchased or shipped whichever is later.
Date published: 2023-05-27
Why can't I download HP 3 year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB?
For assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-02-28
I purchased an HP Care Pack 3 year coverage, but my laptop HP Support Assistant doesn't reflect my purchase. It only shows the standard warranty info which expires in 11 more months.
We are sorry to hear about your challenges. We recommend reaching out to the HP Care Pack service support by calling 800-474-6836. If you need help registering your HP Care Pack, you can call 800-407-6210. When calling for help on registering your Care Pack, it is recommended to have your proof of purchase information available.
Date published: 2023-05-27
The screen on my laptop is destroyed. will this cover that repair?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-11-07
can I get this plan on my other HP laptop I purchased last year as well?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-06-26
Am I able to extend beyond 5/4/27 3 more years?
Thank you for your question! This HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk-Free is a 3-year term. HP Care Packs cannot be stacked to extend time out further. HP Care Packs are active on the day the product is purchased or shipped.
Date published: 2024-08-06
IS YOUR COVERAGE GOOD INTERNATIONALLY? THIS COMPUTER IS GOING TO GO BACK TO CANADA.
HP Care Packs are valid in the country they are purchased from. The standard HP warranty is an international warranty but the Care Packs are not. Care Packs should be available from the HP Canada store, however.
Date published: 2023-03-20
your "Add To Cart" button does not work. I want to add warranty
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Date published: 2023-03-21
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
