HOME /
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
DIGITAL
Save $22 instantly
Product # U9ED6E
- Get 100% money back (excluding tax)
- Accidental damage protection
- Hardware Repair Coverage
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free for HP 15 17 / Pav 10 NB is rated
out of
5 by
891.
Rated 1 out of
5
by
Exhausted207 from
How’s a fella supposed to rate a newly purchased warranty?
Can’t get the supplemental warranty added to my laptop account.
Date published: 2023-11-10
Rated 2 out of
5
by
HP 4me from
NO RAM!
I just learned that if I upgrade the RAM in my laptop myself, I will void the warranty. And I am not happy with that. I feel that I spent all this money, and I cannot do a simple upgrade.
Date published: 2023-10-29
Rated 5 out of
5
by
Michiganpappaw from
HP Is the Best
I have had HP Products for many years and I am not sorry one bit! They are excellent quality and well worth the money! Dealing with HP Service is a breeze as they truly value their customers!
Date published: 2023-10-22
Rated 1 out of
5
by
DcTx from
Doesn't automatically apply
As others have stated you are directed to the page to buy extended support. You buy it, you get confirmation, you then get told in some 6 weeks or so they will associate to the product you just bought it for. So your warranty says it not applied and then you get constant reminders to buy another extended warranty. Shame on HP for creating such a poor design and sad they are trying to make customer monitor them to ensure their warranty gets applied to their laptop that they recommended. Very sad this the best they can do. Wonder what happens to those poor souls who forget to harass HP to apply the warranty in 6 to never weeks. Ugh ... Prob should have bought dell.
Date published: 2023-10-22
Rated 1 out of
5
by
RichardS12345 from
Laptop Review
There is no key backlight which makes it very difficult to use in low light. Also, several keys are faded. Finally, the left side surface is very sensitive. Adjustments do not seem to help. I'd be glad to return it for a better unit and receive credit for this one.
Date published: 2023-10-19
Rated 1 out of
5
by
SoCal owner from
No feedback after sale
I purchased this online on the HP site and have never received the warranty service information that described to be sent.
Date published: 2023-10-18
Rated 5 out of
5
by
NathanielJane from
My HP Protection Plan
Nice protection plan for a genuine product.
Date published: 2023-10-17
Rated 3 out of
5
by
BOkita from
Genuine Cartridges
Not as good as I expected. One of the cartridges is no good. It says defective and must be returned tp HP. Need Return Authorization Label.
Date published: 2023-10-16
Rated 5 out of
5
by
Anonymous from
Best Customer Service
The sales associates very helpful and diligence to purchase my laptop. Thank you
Date published: 2023-10-10
Rated 1 out of
5
by
bicky1 from
No extended warranty email received
Rec’d items shipped email from HP, indicating the 3year support warranty I’d purchased along with a laptop would be sent via email. 1.5 weeks later, have the laptop but have not rec’d any email re the extended warranty.
Date published: 2023-10-05
Rated 5 out of
5
by
Anonymous from
A MUST HAVE FOR WORRY FREE ISSUES
A MUST HAVE FOR WORRY FREE ISSUES
Date published: 2023-09-29
Rated 5 out of
5
by
Ed Hersey from
I can't say much about this extended warranty yet, as I just purchased this option.
I can't say much about this extended warranty yet, as I just purchased this option.
Date published: 2023-09-28
Rated 5 out of
5
by
jall84 from
Cost effective.
As I rely on my computer for work, I wanted to make sure I had it protected as I cannot afford a new one. This was a cheaper option for me to have it covered in case something happens instead of getting a new one. I am not near a computer store, so I but them online.
Date published: 2023-09-27
Rated 1 out of
5
by
Anonymous from
Don't buy the HP Care pack
It still hasn't been credited to my new laptop
Date published: 2023-09-23
Rated 5 out of
5
by
Yawnmi from
HP 3Y ADP PUR HP 15 17
It worked like it should have worked.
Date published: 2023-09-20
Rated 3 out of
5
by
j luis sauceda from
Noise
It is starting to make a cracking noise when I open it last laptop started the same way and I ended up having to replace components that broke on the screen when you open it hope it doesn't have the same problem
Date published: 2023-09-18
Rated 3 out of
5
by
k lyle from
frustration.
Can not get sound loud to were I can hear it very well. Most problems are with windows and Microsoft. Tried cloud transfer and that didn't happen plus lost some on old HP, will take weeks to resolve. Not having fun.
Date published: 2023-09-17
Rated 3 out of
5
by
RJWF from
Set Up
so far, no complaints except for the set up process. I tried to follow the directions and could not get anywhere. I have a friend who builds computers. I gave it to him and it took him 3 days and at least 3 calls to HP tech advisers to finally get it set up. This is not ideal for most people who are not really and truly tech savey.
Date published: 2023-09-14
Rated 4 out of
5
by
JBSand from
Could do better.
Power button is next to DELETE key, too easy to turn of system by mistake.
USB-C port is not full function, cannot connect additional momitor by USB-C (I know there is an HDMI port).
So far I do not like Windows 11, but that is not HP's fault.
Ports should be duplicated in rear of machine so I can use the laptop PC on my desk without the cords coming out the side and taking up a lot of desk space.
No way (that I can find) to add more SSD drive capacity.
Date published: 2023-09-10
Rated 3 out of
5
by
CDSaether from
No specific experience other than continue getting solicited.
No specific experience with the product, but keep getting solicited by the app to get it even after purchase.
Date published: 2023-09-09
Rated 2 out of
5
by
Cheap225 from
Cheap
No trade in printer is cheaply made hope it lasts a year my last hp 8600 lasted about 15 years
Date published: 2023-09-06
Rated 5 out of
5
by
JayKz from
Reasonably priced insurance
Great to know we have way to repair our new laptop just in case....reasonable price. But from my experience HP laptops are reliable.
Date published: 2023-09-03
Rated 4 out of
5
by
Anonymous from
Worthy Offer!
Love the 3-year care package offered by HP at such a great deal. This provides peace of mind.
Date published: 2023-09-02
Rated 5 out of
5
by
Kodak from
Great computer
I had a computer failure and needed a new one quickly. I purchased this HP computer and put it right to work. It has the added 10-key and a fingerprint ID button and it is quick to load. I love it!
Date published: 2023-08-30
Rated 3 out of
5
by
29 Roadster from
Operation of new computer.
I went from an old tower with Windows 7 to a new laptop with Windows 11. Do to being 73 years old and computer illiterate, I am unable to use my Email or connect to my HP printer.
Put it on a shelf in the closet. Wrote it off to a $1000.00 bad experience.
Date published: 2023-08-29
Rated 4 out of
5
by
Clone from
"SCREEN SAVER" - "BUBBLES" OPTION DOES NOT WORK
Do have a problem with "SCREEN SAVER" .. the "BUBBLES" option DOES NOT WORK.
Date published: 2023-08-26
Rated 5 out of
5
by
Valoree from
HP 3 year ADP
I am very pleased with my purchase of the HP 3 year ADP PUR HP 15 17. I feel that it is a very value for the price.
Date published: 2023-08-24
Rated 5 out of
5
by
Anonymous from
Happy with HP
I’m a long time HP customer
Date published: 2023-08-23
Rated 1 out of
5
by
Rob HP The Future from
HP Care Pack
My computer still does not reflect the new warranty in it's expiration date. Very disappointed.
Date published: 2023-08-23
Rated 5 out of
5
by
firefox39 from
great protection plan
great way to protect my laptop and because I'm VERY careful with mine hope to get my premium.back with out any claims by me.
Date published: 2023-08-22
I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Date published: 2023-05-27
If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Date published: 2024-09-12
does it also cover the battery for 3 years?
does warrenty cover the battery
Date published: 2024-10-26
Does it cover technical support ?
You will have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Thank you for your question!
Date published: 2023-12-18
What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Date published: 2023-05-27
How do I get the 45% off offer shown on my popup?
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-05-27
Does this protection begin now or after the one-year warranty protection I currently have expires?
The coverage begins on the day of the PC purchase. This is a 3-year plan from the date of the PC purchase.
Date published: 2023-03-20
I bought 2 yr added warranty if I will upgrade what will happen to the 2yr I got when I bought this device just a couple days ago.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-10-23
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
