HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
DIGITAL
- Get 100% money back (excluding tax)
- Accidental damage protection
- Hardware Repair Coverage
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
Product # U9ED6E
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free is rated
out of
5 by
891.
Rated 1 out of
5
by
Anonymous from
Steer Clear
I would not buy the warranty again because I had a minor issue which was totally my fault, and when I called HP, I was told that I would have to pay for simple instructions. The sales representative at HP had led me to believe that all problems were covered by the HP warranty. I called the Geek Squad at Best Buy who told me in less than 5 minutes how to solve my problem.
Date published: 2024-06-29
Rated 3 out of
5
by
Lung from
Scanner connectivity issue
My husband and I each own one of these printers. Both of us had an issue with scanning and sending the scan to our computers. Printer keeps saying it isn't connected. We thought it might be an internet issue, so we connected our computers to the printers with a cord and the scan still doesn't work. Printing does. The only way we can scan is to a flash drive in the printer. We have tried reinstalling the printer drivers which did not help. Other than that, the printers are fine.
Date published: 2024-02-05
Rated 5 out of
5
by
Anonymous from
This is the best HP laptop I now own.
I really love and admire my new HP laptop. And much more advanced.
Date published: 2024-01-26
Rated 1 out of
5
by
KenWLV from
No confirmation of warranty so far
No idea how/or even if it will work. It has been two weeks and I have still not received any indication that I got anything for the money I paid. When I paid for it, there was an email that said I would receive registration info, but to date, nothing. Is it even real????
Date published: 2024-01-20
Rated 5 out of
5
by
Gwensworld from
Great PC
Light and love the key board…. Boots up quickly
Date published: 2024-01-18
Rated 5 out of
5
by
V. Tate from
Ease of mind
The care package program gives me comfort that my laptop is covered.
Date published: 2024-01-16
Rated 5 out of
5
by
Anonymous from
HP Laptop Review
Excellent for work school or travel
Date published: 2024-01-16
Rated 5 out of
5
by
KennethL from
Here is hoping!
I have not used my extended warranty so far but I expect the HP quality I have always enjoyed/
Date published: 2024-01-16
Trying to purchase HP Care Package. Will not let me add to cart. Also, when I click/hold FN & ESC keys to find product info no window opens.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-05-05
Does this coverage include screen repair? When does coverage begin?
HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges. Coverage begins on the date of the PC purchase.
Date published: 2023-05-06
Does "HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free" include on-line tech support?
You’ll have access to 24x7 technical support and extended coverage.
Date published: 2024-02-05
Is this a 3-year or a 2-year warranty? If I purchased the computer 8/7/2022, does the warranty you are proposing expires 8/7/2025? or 2026?
Thank you for your question! The 3-year protection starts the day of your PC purchase.
Date published: 2023-05-27
Confusing message. It says coverage starts from the purchase or ship date , but the offer is for 2 years EXTENDED warranty /coverage. Am I paying for 2 years more coverage from today??
This Care Pack is a 3-year total protection from PC purchase or ship date whichever is later.
Date published: 2023-05-27
Support Assistant invited me to consider hardware coverage. "Buy Now &Save" link takes me to "HP 3 Year Pickup &Return Support w/Accidental Damage Protection &Risk Free" for "HP 15, 17 PAVILION 11,13,14". Does this suit my Pavilion 15-eh3085cl ?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-01-09
What is the difference between Care Pack U9ED9E and Care Pack UDED6E?
Thank you for your question! Different Care Packs will be compatible with different products. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
If further assistance is needed in choosing the correct Care Pack, please open a chat with an HP Live Expert today!
Date published: 2024-05-24
Will I be able to purchase the warranty at a later date?
The Care Pack must be purchased during the first year of PC ownership. Extended coverage begins on the date of PC purchase or PC ship date, whichever is later.
Date published: 2023-07-17
I bought this computer from someone who tried to fix the screen because the hinges are too stiff and broke his screen. Will the warranty cover the damage even though I am not the original buyer, The warranty is good until April 2023.
For assistance with this question on Care Packs please contact HP Store Support directly. They can be reached by opening a chat on this page.
Date published: 2023-05-27
any better discount
For assistance with volume pricing, contact HP Store Support directly. They can be contacted via chat on this page or click Contact Us at the bottom of the page for more options. Thank you for being an HP customer!
Date published: 2023-05-27
Is the 3 year pickup and return support a subscription, or one time purchase?
HP Care Packs are one-time purchases. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-04-09
where do you get warranty services
Contact HP Technical Support for warranty assistance. https://support.hp.com/us-en
Date published: 2023-11-08
how soon do i need to purchase this insurance after purchase of HP computer?
You get the most coverage and value if you buy this plan when you purchase your PC. This must be purchased within the original HP Warranty coverage period that comes with the laptop.
Date published: 2023-05-27
Is the HP 3 Year support on for accidental damage protection. What if I had hardware issues, is it covered?
Thank you for your question! Yes, this HP 3-year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB will cover hardware issues. This Care Pack will cover everything the original HP warranty covers plus Accident Damage protection as well for three years total!
Date published: 2023-05-27
what is a CARE PACK for which I also get a deal if I purchase this extended warranty?
What you are saying is an extended warranty is technically a Care Pack. HP uses the term Care Pack for the product.
Date published: 2023-03-28
Does this cover hardware replacement?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-27
What are the Details to have this extended warranty in Pakistan? is there any store here?
For assistance in purchasing Care Packs in Pakistan, please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
You can also visit this link as well: https://cpc2.ext.hp.com/
Thank you for being an HP Customer!
Date published: 2023-05-17
I received a message stating my warranty on my laptop expires in April, '23 and I was offered the HP 3 yr p/u&return support w/accidental dmg protection. Does the original warranty cover accidental damage & spills? What is the advantage of buying now?
Thank you for your question! The advantage of buying now is the Care Pack starts the day of PC purchase or delivery, whichever was later. Also, that is an accidental damage Care Pack and will include Accidental Damage in the first year whereas the standard HP Warranty does not.
Date published: 2023-05-27
how does pick up and return work
Pickup by HP: An HP-authorized courier will pick up the defective product at the Customer’s location if the pickup location is within the geographic location where the service will be provided, and deliver it to the HP-designated repair center. It is the Customer’s responsibility to appropriately package and prepare
the product for courier pickup. Service requests must be received before 12:00 p.m. local time to activate same-day pickup. All other service requests will be scheduled for next-business-day pickup.
Return Shipment:
An HP-authorized courier will return the repaired or replaced product to the Customer’s location if it is within the geographic location where the service was provided. Return shipment will be by ground transportation and usually takes between three (3) and seven (7) business days. The Customer may request accelerated delivery at an additional charge.
Service levels and response times may vary depending on your geographic location. Service starts on the date of hardware purchase.
Date published: 2023-06-30
I a this computer from Amazon in the US. However, I will be taking this computer to Can. Will this deal on the 3 year extended warranty be good in Can or the Us?
HP Care Packs are valid in the country they are purchased in. HP Care Packs for Canada should be available for purchase in the HP Canada store.
Date published: 2023-03-20
i bought a laptop in Usa and moved to India , how can I extend my warranty coverage here..
For assistance with purchasing HP Care Packs in India, please visit this link: https://www.hp.com/in-en/contact-hp/how-to-buy.html
Date published: 2023-06-13
I purchased a laptop that was listed as used and like new from Amazon. The warranty shows expired 6 months ago. Is my computer eligible for the care pack?
HP Care Packs are only available on HP PCs that are still covered under the original manufacturer warranty. HP Post Warranty plans are available for PCs that have the original warranty coverage expired.
Date published: 2022-12-30
Do you offer a military discount, and or seniors discount?
Thank you for your question! Unfortunately, this forum has no information on pricing or discounts. For assistance with this please open a chat with an HP Live Expert today. You can open a chat on this product page by clicking the chat icon in the lower right corner of this page.
Date published: 2023-05-27
i have 2 years warranty from Sams Club, if I buy this will I be cover for 5 years?
No, this HP 3-year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB is a 3-year Service Pack. This will not add to the end of another warranty.
Date published: 2023-05-27
Do you offer in-home warranty service? As an example, should my screen crack, could a technician visit my home to replace it rather than sending the Laptop back to depot support? I need my computer on a daily basis, and only if absolutely necessary.
Thank you for your question! At this time, HP only offers pickup and return service to consumer laptops.
Date published: 2023-05-27
How do I activate this plan I bought when I bought my laptop?
Thank you for your question! Activation information should have been sent to the email address you have on file with HP. If not please contact the HP Care Pack team by clicking contact us at the bottom of this product page and sending an email for assistance. This forum does not have ordering information.
Date published: 2023-05-27
Is the 7199 for the warranty 1 year, 2 years, or 3 years?
Thank you for your question! As prices are subject to change, this forum does not comment on pricing. However, whatever price you see on this product page will be for this HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk Free which is a 3-year protection. To ensure this HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-04-09
how long dose this last
Thank you for your question! The HP 3-year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB will last for 3 years from the date of purchase or the date of PC ship date, whichever is later if purchased online.
Date published: 2023-05-27
was is the meaning of accidental coverage? .
Get stress-free coverage for accidental damage protection (ADP) to cover drops, spills, power surges, and more. Whether it’s your work-from-home device, your child’s school-from-home Chromebook, or the family workstation, accidents can happen to anyone. Supplement your free manufacturer’s warranty with an ADP Care Pack for added peace of mind. For more information on Care Packs please visit this link:
https://www.hp.com/us-en/shop/tech-takes/hp-care-pack-buying-guide
Date published: 2023-05-24
My current HP warranty expires on 4/21/23. If I purchase this coverage what will be my new warranty expiration date?
For questions concerning Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-09-07
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
