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HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
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Product # U9ED6E
- Get 100% money back (excluding tax)
- Accidental damage protection
- Hardware Repair Coverage
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free for HP 15 17 / Pav 10 NB is rated
out of
5 by
891.
Rated 5 out of
5
by
CaptSky from
Security
Although I hope I don't ever need it, I love that I made the purchase to ensure I had additional security for my new laptop.
Date published: 2023-08-22
Rated 5 out of
5
by
Anonymous from
Laptop
Great Computer so far.
Date published: 2023-08-17
Rated 3 out of
5
by
Nowell C from
Have not use it with my new computer.
I would’nt rate it yet. I have not use it which mean it is a good sign for my computer.
Date published: 2023-08-16
Rated 4 out of
5
by
Pasoldy from
Whither are thou care pack
Hewlett-Packard provides great support for factory products. The reason for a 4 stars, is that to date, I have yet to see evidence of receiving my Care Pack
Date published: 2023-08-16
Rated 5 out of
5
by
JJNoe from
3 yr warranty
I think it'll be a great extended warranty, but I haven't had to use it yet. Don't know if it'll be a hassle.
Date published: 2023-08-05
Rated 1 out of
5
by
Mysnowdog from
My HP Computer
I returned this computer today. It would not open past my pin. I would load my pin # and the screen would turn black. When I tried to reset my pin then it went into a loop telling me my pin was not available and I need to reset my pin. Definitely had a software issue
Date published: 2023-07-22
Rated 1 out of
5
by
TFrank1956 from
Not showing up on my laptop
Purchase went well, price was good, But, it still does not show reflecting on my laptop warranty status. I've tried to to update it and the system cannot find my laptop in your system. Not Impressed. I've never purchased an extended warranty from HP before, so not impressed with this purchase so far.
Date published: 2023-07-16
Rated 4 out of
5
by
Anonymous from
LEMON?
Wow. It’s a good thing I have a Care Pack. My HP Laptop is a lemon. It’s 6 months old and this is the third service call.
Date published: 2023-07-15
Rated 4 out of
5
by
Spacer1 from
Out With Old In With New
Some Old Things gone, Some new things
Date published: 2023-07-11
Rated 5 out of
5
by
Brooklynboy48 from
An excellent value!
The HP Care Pack is really a great deal and provides a level of comfort and support that makes our purchase all the more worthwhile!
Date published: 2023-07-10
Rated 5 out of
5
by
JMcCree from
Excellent laptop!
This laptop looks good and is speedy and reliable. I would purchase it again.
Date published: 2023-07-09
Rated 3 out of
5
by
Anonymous from
What Care Package
Obviously this is a first-class laptop. I did not get a care package, hence the 3 stars.
Date published: 2023-07-07
Rated 1 out of
5
by
howmanynamesmustIcreate from
Dissapoinment regarding warranty support
It has been two weeks and my warranty has yet to be updated, nor have I received any communcation regarding attaching to my HP laptop that is about to expire. I am also disappointed to learn that the extended warranty is based upon the purchase date, where as a 3-yr warranty will 'at best' cover for one more year... and I had to fight to get the full first year warranty?
Date published: 2023-07-06
Rated 5 out of
5
by
Spitfire53 from
Good for older folk with its 17inch screen
My second gen machine, still love it.
Date published: 2023-07-04
Rated 5 out of
5
by
Anonymous from
Peter's Laptop
Glad to have warranty beyond a year
Date published: 2023-07-01
Rated 1 out of
5
by
Loyal and disappointed from
Care, not!
The worst experience ever with hp - and I am a 3 decade loyal customer - after purchasing the care pack extended warranty from the HP online store, apparently the product was never registered. I called, I emailed again and again and again, never getting the problem resolved, until 3 weeks after purchase. It was not pleasant or fun or productive.
Date published: 2023-07-01
Rated 1 out of
5
by
willdec from
Account NOT updated to show 3yr warranty.
I purchased a 3yr warranty on 6/16/23 thru HP. When I login to my HP support page, I notice my new warranty shows 24mo. remaining instead of 36mo. I have spoken to multiple support agents to get this resolved, but no one seems to be able to correct it, or explain why it is that way. To this day (6/30/23) it still hasn't been fixed. I have now been waiting for DAYS, for something that should have taken minutes to correct my account.
Date published: 2023-06-30
Rated 5 out of
5
by
Michael MHST from
New 14" HP
Everything works great.
Date published: 2023-06-29
Rated 4 out of
5
by
SBenn from
Mostly perfect, just a little touchy
this machine has all the capabilities I need, however, there is one thing that is a problem for me. It is very touchy, I keep keying wrong things, the cursor moves when I am not looking at it, thus doing things I don't want it to do. I am continuing to learn how these things happen, but I feel like I have to watch it too closely, and not by experience.
Date published: 2023-06-26
Rated 5 out of
5
by
Tammera from
Excellent gaming laptop.
I LOVE MY HP! It's an excellent laptop. Fast for gaming. Vivid colors in videos. Easy to use. Love the backlite keyboard. I highly recommend this HP laptop for gamers. You'll Love It Too!
Date published: 2023-06-17
Rated 5 out of
5
by
Robert111 from
Product Protection Guarantee
Excellent protection backed by a great company
Date published: 2023-06-16
Rated 5 out of
5
by
CWky from
#yr support pack
Support is great and what a buy
Date published: 2023-06-13
Rated 5 out of
5
by
nastyruss from
nice
nice computer reasonably priced, does everything i bought it for
Date published: 2023-06-11
Rated 5 out of
5
by
Janstil from
Much needed new HP
Love my new HP
Date published: 2023-06-10
Rated 1 out of
5
by
Anonymous from
HP Care Pack
I never received the HP 3Y ADP PUR HP 1517
Date published: 2023-06-09
Rated 5 out of
5
by
Friartuckus from
EXTENDED WARRANTY
Great price! True professionals working for you when your laptop is out of commission!
Date published: 2023-05-31
Rated 1 out of
5
by
Patrick Craig from
Touch pad and mouse sensitivity adjustments
Insufficient touch pad and mouse sensitivity adjustments
Date published: 2023-05-30
Rated 1 out of
5
by
G Paul M from
Bad Follow Up from HP
You've printed a large acronym in the title of this survey request. I assume it is the model number for the 3 year HP Care Pack service plan I purchased for my new HP laptop on May 7. You have accepted my credit card charge for this purchase, yet I have not received any email, receipt, confirmation or terms from HP regarding this transaction. I have no acknowledgement from HP for my purchase at all. This is very poor customer service.
I registered my computer on the HP site and upon completion, the message to me was that I was to receive an email confirming my registration. I have heard nothing from HP. I still am in my 30 day satisfaction period with Best Buy and I am seriously considering returning my HP laptop to them and buying an Apple laptop.
Date published: 2023-05-28
Rated 5 out of
5
by
E.Ridgell from
HP Envy 5070 Printer
This care package i s a good value & it gives me peace of mind
Date published: 2023-05-24
Rated 5 out of
5
by
marmac6804 from
Glad to know I have it
Hope I Don't need it, but things can go wrong and my past experience with HP has been very good regarding repairs.
Date published: 2023-05-22
I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Date published: 2023-05-27
If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Date published: 2024-09-12
does it also cover the battery for 3 years?
does warrenty cover the battery
Date published: 2024-10-26
Does it cover technical support ?
You will have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Thank you for your question!
Date published: 2023-12-18
What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Date published: 2023-05-27
How do I get the 45% off offer shown on my popup?
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-05-27
Does this protection begin now or after the one-year warranty protection I currently have expires?
The coverage begins on the day of the PC purchase. This is a 3-year plan from the date of the PC purchase.
Date published: 2023-03-20
I bought 2 yr added warranty if I will upgrade what will happen to the 2yr I got when I bought this device just a couple days ago.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-10-23
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
