HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
Product # U9ED6E
HP Care Packs are delivered electronicallySEE DETAILS
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free is rated 4.0 out of 5 by 891.
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Rated 1 out of 5 by Anonymous from Steer Clear I would not buy the warranty again because I had a minor issue which was totally my fault, and when I called HP, I was told that I would have to pay for simple instructions. The sales representative at HP had led me to believe that all problems were covered by the HP warranty. I called the Geek Squad at Best Buy who told me in less than 5 minutes how to solve my problem.
Date published: 2024-06-29
Rated 3 out of 5 by Lung from Scanner connectivity issue My husband and I each own one of these printers. Both of us had an issue with scanning and sending the scan to our computers. Printer keeps saying it isn't connected. We thought it might be an internet issue, so we connected our computers to the printers with a cord and the scan still doesn't work. Printing does. The only way we can scan is to a flash drive in the printer. We have tried reinstalling the printer drivers which did not help. Other than that, the printers are fine.
Date published: 2024-02-05
Rated 5 out of 5 by Anonymous from This is the best HP laptop I now own. I really love and admire my new HP laptop. And much more advanced.
Date published: 2024-01-26
Rated 1 out of 5 by KenWLV from No confirmation of warranty so far No idea how/or even if it will work. It has been two weeks and I have still not received any indication that I got anything for the money I paid. When I paid for it, there was an email that said I would receive registration info, but to date, nothing. Is it even real????
Date published: 2024-01-20
Rated 5 out of 5 by Gwensworld from Great PC Light and love the key board…. Boots up quickly
Date published: 2024-01-18
Rated 5 out of 5 by V. Tate from Ease of mind The care package program gives me comfort that my laptop is covered.
Date published: 2024-01-16
Rated 5 out of 5 by Anonymous from HP Laptop Review Excellent for work school or travel
Date published: 2024-01-16
Rated 5 out of 5 by KennethL from Here is hoping! I have not used my extended warranty so far but I expect the HP quality I have always enjoyed/
Date published: 2024-01-16
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I purchased this laptop in USA and will be sending it to India for use. If I buy the HP CARE 3 years plan in USA, will it be covered in India as well?

Asked by: din83
Hello. Thanks for your question. This HP 3-year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB Service is available within the continental United States, including parts of Alaska and Hawaii. For service terms and conditions, you may visit: www.hp.com/go/adpterms If you need further assistance, we recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

can I get this offer after my free 1 year warranty expires??

Asked by: BVod
No, this HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk-Free must be bought during the original manufacturer warranty period. There are post-warranty plans available that can be purchased after the original warranty expires. https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-06-01

I bought this PC at Costco. I believe they provide a 2 year warranty, so this would only give me 1 year, not 2. Do you have any warranties which would start after year 2?

Asked by: BobGo
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-06

can I you use this plan with a prior purches of a HP all in one deck top bought form a prior purches /and with my other hp products

Asked by: mas83
Thank you for your question! If your laptop is still covered by the original one-year HP warranty this protection plan will be perfect. If not please see the HP Post Warranty plans available on HP.com as well as through the built-in HP Support Assistant software on your laptop.
Answered by: HP Team Grant
Date published: 2022-05-25

Does the extended warranty start after the first year that is covered? This is Ridiculous I have an HP account with a chosen nickname-now you won't let me use that nickname because " it's already been used". RIGHT- Because it's MY nickname

Asked by: Marcella 8
The HP 3-Year Pickup And Return Support W/Accidental Damage Protection and Risk Free coverage begins the date of PC purchase or PC ship date, whichever is later.
Answered by: HP Team Grant
Date published: 2024-01-09

HP supprt Assistant directs me to this page for extended warranty on my Victus 16, is this warranty applicable for this computer?

Asked by: biotechben
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html, for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

i got a new laptop june 1st and it has warranty for 1 year. if i buy this now, does it begin after the orginal warranty ends or does it begin now if i were to buy it?

Asked by: Anonymous
Thank you for your question! Extended coverage begins the date of PC purchase or PC ship date, whichever is later. This will provide coverage for accidental damage during the first year whereas the normal HP warranty does not provide that. This Care Pack is good for 3 years from the date of purchase or PC ship date if purchased from HP.com.
Answered by: HP Team Grant
Date published: 2023-05-27

I bought my HP laptop from Costco.com, can I purchase this extended warranty? Thanks

Asked by: MarkyMarkie
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

Can I purchase an extended warranty from HP after my Gee Squad extended warranty from Best Buy expires?

Asked by: Karmadean
Thank you for your question! HP does offer Post Warranty Plans for Home PCs or printers. This is not one of those plans. For more information about HP Care Packs please visit this site: https://www.hp.com/us-en/shop/cv/carepackfaq
Answered by: HP Team Grant
Date published: 2023-05-27

Is the $79.00 fee annual or for three years?

Asked by: BoaterJoe
Thank you for your question, Joe. As prices are subject to change we cannot mention the price in this forum. However, the listed price is for the full three years of the Care Pack, this is not a per-year price.
Answered by: HP Team Grant
Date published: 2023-05-27

will any other deal come up

Asked by: Renee C
Unfortunately, this forum does not have information on promotions or product pricing.
Answered by: HP Team Grant
Date published: 2023-05-27

I can't find information about a deductible. Is there one for replacement?

Asked by: Anonymous
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. There will be no deductible.
Answered by: HP Team Grant
Date published: 2023-05-27

i just bought this from ebay HP Laptop 17-cn2xxx which accident and protection plan do i want? tnx

Asked by: dtebrink
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-07-20

I purchased the HP 3-year Pickup and Return Support w/Accidental Damage Protection 8/25/22. I have not received a confirmation email of coverage. I am having an issue with my battery and/or AC adapter. How do I get assistance?

Asked by: MelWel
Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport. You can also contact HP Store Support directly via this product page. Click on the chat icon to open a chat today with an HP Live Expert.
Answered by: HP Team Grant
Date published: 2023-05-27

I have two (2) HP products, Which are you referring to?

Asked by: HGNel
Thank you for your question! It is unclear what is being asked. Please clarify the question and resubmit. If you are trying to find a Care Pack for your HP Product, please visit this link for a compatible Care Pack: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-05-28

I have a Geek Protection Plan. Is that enough protection?

Asked by: Emmy1

What color printer that is comparable has an ethernet port so I can send it documents???

Asked by: Russ Peck

What are my expectations with this product?

Asked by: kamaia007

Why are so many of the reviews stating that the computer was never registered AFTER they purchased the extended warranty. One or two, maybe... but nearly ALL the negative reviews are the SAME ISSUE.

Asked by: DeaneC

The time is one hour slow can you add 1 hour on the taskbar

Asked by: RajAugustus

Can I buy a second care pack after the first one expires? Put another way, can I renew my care pack coverage to extend it to 6 years?

Asked by: Anonymous

You people gave a ridiculous answer. I will look for a different brand for my next laptop.

Asked by: ken x

i would like to have the promo code for extension warranty

Asked by: Anonymous

I already bought this! Why doesn't it show up in My HP Account?

Asked by: GwDNAMOEFIII

we thought they were offering us a 45% discount on the prior page. what happend to that offer?

Asked by: zbart

DOES IT COVER THE BATTERY FOR 3 YEARS? I DON'T SEE THE ANSWER TO THIS QUESTION.

Asked by: JHEI

I thought purchasing at Costco gave me an extra year of coverage with their credit card.

Asked by: drShe

I already bought this. How is the system letting me purchase it twice?

Asked by: x13friend

why cant my computers be safe from hacks and problems for 7 years we all know most hack problems come from inside the digital network was supposed to be safer from corruption and theft but that has not turned out to be so just seek truth and be free

Asked by: john55327

I already bought the extended protection at my purchase date!!!!

Asked by: Tykster
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.