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HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
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Product # U9ED6E
- Get 100% money back (excluding tax)
- Accidental damage protection
- Hardware Repair Coverage
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free for HP 15 17 / Pav 10 NB is rated
out of
5 by
891.
Rated 5 out of
5
by
N0, I DO NOT WANT MY NAME from
Great Buy!
It's a good purchase, one you shouldn't ignore
Date published: 2023-05-17
Rated 5 out of
5
by
CLW47 from
Best purchase per page
Excellent value per page. Always purchase high density cartridges for addition value.
Date published: 2023-05-16
Rated 5 out of
5
by
Paulec from
My 3 year Pick up n support
I have used this service before on my previous laptop. I did drop it and sent it in for repair.
Date published: 2023-05-13
Rated 1 out of
5
by
kae. from
not showing the update year for my computer
it's still not showing up on my computer.. so umm what's happening? please tell me why
Date published: 2023-05-09
Rated 1 out of
5
by
Brad GK from
No registration info received
Placed order on 4/22/23, as of this date I have not received a status update or a conformation that the order was completed, or nay registration information.
Date published: 2023-05-07
Rated 5 out of
5
by
Anonymous from
Great System
Excellent choice
Date published: 2023-05-07
Rated 3 out of
5
by
Oregon John from
Unimpressed
I was unimpressed with the difficulty of getting the website to work. There was also little detail on what exactly is covered once I clicked away from the ad. On the good news side a significant motivator for me to purchase it was that there's a service facility in Singapore where we spend the winters.
Date published: 2023-05-06
Rated 5 out of
5
by
mcollett from
Smaller but just as Effective
It's sleek and easy to carry. Great replacement for my bulky laptop.
Date published: 2023-05-03
Rated 5 out of
5
by
TomPn from
Home Laptop
Lightweight laptop with plenty of power
Date published: 2023-05-02
Rated 3 out of
5
by
B Medbury from
Unreliable HP
I love my new laptop but am not happy with HP, I have received two emails that my extended warranty has been processed and my laptop still shows I need to extend it
Date published: 2023-05-01
Rated 1 out of
5
by
Jason197938671 from
Registration ought to be automatic
I think it's an awesome idea, however when it comes registering and updating hp assistant to show the new warranty status the customer service is lackluster at best. Don't get me wrong everyone I spoke too was very professional and courteous, but Noone was capable of updating so that my computer shows my warranty. With this being said registering the product should be an automatic
Date published: 2023-05-01
Rated 5 out of
5
by
Gina L from
Thank you all the care i need for my laptop.
Very helpful
Date published: 2023-04-28
Rated 4 out of
5
by
##LES from
HP care pack
For the price it covers a whole lot that can go wrong, even accidental damage
Date published: 2023-04-28
Rated 5 out of
5
by
Sweetone from
Ken’s review of new laptop computer
Still getting used to Windows 11, having windows 10 for so long but I’m getting used to it and I like it.
Date published: 2023-04-27
Rated 5 out of
5
by
Cameradude from
Great product
Has everything I need to do my job.
Date published: 2023-04-25
Rated 1 out of
5
by
FlynSkwrl from
Poor Communication and Status Update
Your communication about the status of this order has been terrible. I have sent several messages about this plan status. I also note that when I sing in to HP and review mhy service plan, this plan is not showing.
Date published: 2023-04-25
Rated 4 out of
5
by
Anonymous from
New laptop issues.
Overall I am happy with it, but every once in a while, it just freezes up for a few seconds. As long as 20 seconds. Even while typing this message. It froze up for about 5 seconds after I typed "happy".
Date published: 2023-04-11
Rated 4 out of
5
by
Avsgrrl from
Loud
I love it so far. I just wish it was not so loud. This is the loudest laptop I have ever owned.
Date published: 2023-04-03
Rated 1 out of
5
by
Alexromo from
Bad
Takes long for them to get back to you
Date published: 2023-03-30
Rated 5 out of
5
by
Anonymous from
Easy to get Help with HP
HP customer service is excellent
Date published: 2023-03-27
Rated 5 out of
5
by
DLK1965 from
CarePack
I have not used the Care Pack for my excellent HP Pavilion laptop.
Date published: 2023-03-27
Rated 5 out of
5
by
Dr. Dan from
HP WARRANTY
Great product warranty at a great price. The 3 year offer is great. Great job HP!
Date published: 2023-03-25
Rated 5 out of
5
by
Adam2323 from
Great coverage!
Seems like a good offer for peace of mind
Date published: 2023-03-24
Rated 2 out of
5
by
Anonymous from
Not sure I know whhat I just purchased
Not quite sure what I bought or how I can verify exactly what it was I bought. I was trying to purchase a 2 year warranty/repair plan..
But not so sure. Maybe I'll not need it but I have absolutely no idea how to apply for refund if I don't use it
Date published: 2023-03-21
Rated 5 out of
5
by
M. Wilson, PE from
Insurance
never had to use one ever. But you never know. HP will be there for you.
Date published: 2023-03-18
Rated 5 out of
5
by
AWarner from
Full coverage
Full coverage without worry for unforeseen accidents
Date published: 2023-03-18
Rated 3 out of
5
by
Anonymous from
Malfunctioning touchpad and a bit more
A very nice 17 inch unit but the touchpad is sticking on the left side area and the keyboard being silver isn't as easy to read in certain lighting conditions. If the sticking keyboard continues or gets worse I'll have to return it.
The other complaint (sorry) I would lodge is that when I first bought it and turned in on, It appeared to immediately be taken over by a virus that started screaming not to TURN IT OFF OR TERRIBLE THINGS WILL HAPPEN! So I had to work through all that before I could load my Malwarebytes software and scan the machine etc. etc. Not a very welcoming start.
Otherwise it's a very nice machine.
Date published: 2023-03-17
Rated 2 out of
5
by
EverGreenA3 from
How does it take 3 weeks to deliver an email?
I purchased my HP Care Pack on 20 February. Since then I received several emails asking me to review the product. The only problem is I hadn't received it. On 01 March I sent HP an email to ask where was my Care Pack. Their response it "it can take up to 8 business days" to update the account. Only today, 06 March, 10 business days later (or 2 weeks, as everyone else says it) did this reflect on my laptop. Shall I assume that any problems with my laptop would be covered just as quickly? Yeah... this is not how I expect to be treated as a customer.
Date published: 2023-03-07
Rated 5 out of
5
by
Muscle cars & Jet boats from
The most reasonable refund policy for an extended warranty. Why doesn't all companies offer it?
Great computer, great price, awesome extended warranty because if you dont use it, you get a refund, very reasonable protection. I will only buy HP because of this great warranty.
Date published: 2023-02-25
Rated 5 out of
5
by
Shad43526 from
My Laptop is Fully Covered
This is Great to know that the Whole Laptop is Covered.
Date published: 2023-02-25
I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Date published: 2023-05-27
If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Date published: 2024-09-12
does it also cover the battery for 3 years?
does warrenty cover the battery
Date published: 2024-10-26
Does it cover technical support ?
You will have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Thank you for your question!
Date published: 2023-12-18
What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Date published: 2023-05-27
How do I get the 45% off offer shown on my popup?
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-05-27
Does this protection begin now or after the one-year warranty protection I currently have expires?
The coverage begins on the day of the PC purchase. This is a 3-year plan from the date of the PC purchase.
Date published: 2023-03-20
I bought 2 yr added warranty if I will upgrade what will happen to the 2yr I got when I bought this device just a couple days ago.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-10-23
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
