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HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free

HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free

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Product # U9ED6E
  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
HP Care Packs are delivered electronicallySEE DETAILS
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free for HP 15 17 / Pav 10 NB is rated 4.0 out of 5 by 891.
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Rated 1 out of 5 by Anonymous from Dissatisfied Tee I purchased the care pack and it was never attached to the laptop that I had to wait a month to get.
Date published: 2023-02-17
Rated 5 out of 5 by HOANG DO from Taking too long for the customers I have ordered this order for 2 weeks. Then I have not received more updates about how to use this one in the future.
Date published: 2023-02-15
Rated 5 out of 5 by GCJo from HP 3 year warrenty Good price for 3 more years of coverage
Date published: 2023-02-15
Rated 2 out of 5 by No respect!!!!! from Take the money but don't give the product!!!!! Why hasn't my plan been updated!!!!!
Date published: 2023-02-15
Rated 1 out of 5 by Anonymous from Empty agreement I have not received any kind of confirmation from HP that allows me to get service
Date published: 2023-02-14
Rated 4 out of 5 by cskybird from Good backup. Nice backup laptop. A bit slow with only 8g ram. However for my needs as a backup it is very dependable.
Date published: 2023-02-13
Rated 3 out of 5 by Anonymous from Still Waiting Still waiting for HP to email details of my 3year pickup and return support as it still does not register on my new laptop. It still shows my original support ends in Oct 2023
Date published: 2023-02-12
Rated 5 out of 5 by Airborne 73 from Excellent Service and I love the fantastic coverage. HP is great.
Date published: 2023-02-11
Rated 2 out of 5 by Marty99 from Hp never sent confirmation. Never received confirmation on my warranty. It hasn't added the 3 extra years yet.
Date published: 2023-02-09
Rated 4 out of 5 by Anonymous from Missed eternet port I like a lot but it does not bring an eternet port so I only can use the wifi,if wifi is too slow then it is a mess.
Date published: 2023-02-07
Rated 5 out of 5 by Dayunyor from Awesome Warranty For your piece of mind.
Date published: 2023-02-05
Rated 5 out of 5 by Keith Downign from New Laptop Love my new Laptop. It has exactly what I need to job search and research new compnies.
Date published: 2023-02-04
Rated 5 out of 5 by Tengu from Review So far so good I suppose
Date published: 2023-02-04
Rated 5 out of 5 by Loretta A from Laptop 3 yr Pickup & Return Warranty Love it. Haven't received the email with instructions to download the HP 3 year Pickup & Return Warranty
Date published: 2023-02-04
Rated 4 out of 5 by Wilartthree from Illuminated keys I just wish my keys were illuminated.
Date published: 2023-02-04
Rated 5 out of 5 by Anonymous from My new HP. All the laptops that I've owned so far were fast, but this HP beaten all. I really liked, super fast. Those 10 cores really make a big difference. The only thing I missed is. No backligth keyboard, but it's all good I can deal with out it.
Date published: 2023-02-02
Rated 1 out of 5 by Anonymous from JUNK!!! I CANCELLED IT, IT DOESN'T COVER ANYTHING!
Date published: 2023-02-01
Rated 5 out of 5 by ByersB from HP 3 year Pickup and Return Support w/Accidental Damage... Good price
Date published: 2023-01-30
Rated 4 out of 5 by Joe 3 from A Wonderful Upgrade This PC is so much better than my old PC. It’s incredible fast to startup and to access apps. Definitely the right choice for me. Would have given it a 5 if I had thought to get the backlit keyboard: white letters on a light blue keyboard can be a challenge in low light. Black letters might have been better on a light background. Nevertheless, it’s a great PC at a great price point. I recommend it highly.
Date published: 2023-01-29
Rated 4 out of 5 by MikeVictus from I haven't used this Care Pack yet. I'm reviewing the purchase of the HP Care Pack since I haven't used it yet. This one is for 3 years starting from when I bought the HP laptop. I had a HP laptop a decade ago and their Care Pack worked out for me then. Just make sure you keep a note somewhere that you have this warranty, so you don't scrap it or pay a geek unnecessarily.
Date published: 2023-01-24
Rated 3 out of 5 by D winfield from Nice computer Nice computer - locks up too often
Date published: 2023-01-24
Rated 1 out of 5 by Tonmat from No dvd/cd player I don't care for it no dvd/cd player build in.
Date published: 2023-01-24
Rated 5 out of 5 by Lee5grin from Love this easy to use laptop Wonderful product
Date published: 2023-01-24
Rated 4 out of 5 by Jason T from Purchased HP Care Pack to extend my Pavilion warranty Care Pack purchase
Date published: 2023-01-23
Rated 3 out of 5 by churakee from HP care Pack my warranty is not showing up on my computor ,it shows i only have 11 months left,i have sent 3 emails to HP Care Pack and it says its mailbox is full.Edit Nickname My Device HP Laptop PC 15s-fq2000 (2D118AV) Product6M0Z6UA Serial5CD2268D6V
Date published: 2023-01-21
Rated 1 out of 5 by Cherie R from Don't Like Care Package Buying Process I have not received any details other than order confirmation regarding my 3 year care pack so I cannot review it. I was immediately charged for it but have yet to get any details or registration email. It also isn't showing up under my warranty information. It still shows to be expiring in two months. I don't like the process used for purchasing care packs. Being told you have to wait 3-4 weeks for registration email of an electronic delivery item doesn't seem right. I bought it independent of my computer purchase. My computer was a refurbished one that only came with 90 day warranty. I am now concerned with if I will ever receive any information or if I just got charged. I don't like being charged for an electronic delivery item and not receiving it immediately. I don't think I would buy this again simply because of the process.
Date published: 2023-01-18
Rated 1 out of 5 by The Waz from Poor Service I purchased a care package but have not been given access to the package
Date published: 2023-01-17
Rated 5 out of 5 by Michael L. from HP Care Pack - Piece of Mind Well, haven't had to use it, but it's a piece a mind knowing that if anything goes wrong, HP will be around to help out.
Date published: 2023-01-15
Rated 5 out of 5 by Anonymous from Nice product Great product
Date published: 2023-01-15
Rated 5 out of 5 by Ben D from NO Breakdown Nice to have a comprehensive package that covers everything.
Date published: 2023-01-13
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I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33

Asked by: orlando34
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Answered by: HP Team Grant
Date published: 2023-05-27

If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)

Asked by: Quads
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Answered by: Quads
Date published: 2024-09-12

does it also cover the battery for 3 years?

Asked by: JoeR1234
does warrenty cover the battery
Answered by: john0298
Date published: 2024-10-26

Does it cover technical support ?

Asked by: Rmahshie
You will have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-12-18

What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.

Asked by: Horsetrader
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Answered by: HP Team Grant
Date published: 2023-05-27

How do I get the 45% off offer shown on my popup?

Asked by: Anonymous
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27

Does this protection begin now or after the one-year warranty protection I currently have expires?

Asked by: Anonymous
The coverage begins on the day of the PC purchase. This is a 3-year plan from the date of the PC purchase.
Answered by: HP Team Grant
Date published: 2023-03-20

I bought 2 yr added warranty if I will upgrade what will happen to the 2yr I got when I bought this device just a couple days ago.

Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-10-23
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.