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HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
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Product # U9ED6E
- Get 100% money back (excluding tax)
- Accidental damage protection
- Hardware Repair Coverage
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free
$0.00
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free for HP 15 17 / Pav 10 NB is rated
out of
5 by
891.
Rated 5 out of
5
by
Revlippert from
Hp laptop coverage by HP
It offers a great protection for my new laptop
Date published: 2023-01-11
Rated 4 out of
5
by
Granker66 from
Worth getting this for the peace of mind it gives
i have not used it yet but glad ive got it
Date published: 2023-01-05
Rated 3 out of
5
by
HP Customer1A1 from
Why did HP quit offering the 1 year that is actually 1 year?
Middle of the road.
Date published: 2023-01-05
Rated 1 out of
5
by
Anonymous from
Inoperative audio on PC
There is no audio. When I try to correct in settings, I am told there are no audio devices.
Date published: 2023-01-04
Rated 5 out of
5
by
JWMoore from
Satisfied
Only had it a few weeks. Had other internet issues that finally got fixed, but the computer works fine and a lot faster than the old All-In-One!
Date published: 2023-01-04
Rated 1 out of
5
by
Anonymous from
cannot seem to get help to connect this with my laptop
unable to connect this with my new laptop
Date published: 2023-01-02
Rated 3 out of
5
by
Pam01 from
Laptop
The keyboard on the laptop is supposed to light up. I don’t know how to make it do that. No instructions came with it. I believe that I paid extra money for that feature and really wanted it.
Date published: 2023-01-01
Rated 4 out of
5
by
Expatriate Green Mountain from
Great, with a caveat
The care pack itself is great, getting it was another story. I never did get a good explanation for why the first attempt was denied. I talked to someone, they talked to someone and boom! it was approved, no explanation for why the delay! Not a great start to a relationship!
Date published: 2022-12-28
Rated 5 out of
5
by
Stoney1948 from
worth it
for the price this is a value
Date published: 2022-12-27
Rated 5 out of
5
by
Winnhawk from
HP Care Pack
Hopefully will not have to use it, but good insurance I believe if I have to.
Date published: 2022-12-27
Rated 5 out of
5
by
Hbro from
Great with warranty
Hp3 year..
Date published: 2022-12-26
Rated 5 out of
5
by
Anonymous from
Great Coverage at a great price.
A great addition to the purchase of any new laptop.
Date published: 2022-12-24
Rated 1 out of
5
by
Anonymous from
Inappropriate purchase.
First, I’m not sure why this was purchased. Explain its value. This is a 3-year support of my current HP laptop for repair . . . or was this support for a new HP purchase?
It appears I have misunderstood this offer and would appreciate a refund. Order H352420140
Please respond.
Date published: 2022-12-23
Rated 4 out of
5
by
Anonymous from
Overall good
Overall good. I am just missing some image features on zoom, like my favorite video background during meetings…
Date published: 2022-12-23
Rated 5 out of
5
by
Starina from
Buy this
Awesome computer for the price! 2 months on no issues
Date published: 2022-12-22
Rated 3 out of
5
by
pbenjgrim from
Refurbished computer for one that had accident .
Refurbished computer from replaces of one that was not repairable Didn't have the same features as other one.
Date published: 2022-12-20
Rated 5 out of
5
by
KenF2 from
PC Extended Warranty
This is a great value. Much better than the retailers offer.
Date published: 2022-12-20
Rated 5 out of
5
by
Pamelia Valentine from
HP ROCKS!
The laptop delivery was quick. The laptop was easy to set up and works beautifully. I’m pleased with this purchase, which was a gift to my sister.
Date published: 2022-12-19
Rated 5 out of
5
by
Crystalarise from
Product feature
First time sing a HP product. The keyboard is smooth and easy to work with. Start-up time is quick.
Date published: 2022-12-18
Rated 1 out of
5
by
Carl G from
hp assistant doesn't recognize care pack
I bought this care pack on 12/3/2022 and hp assistant still doesn't recognize it in the warranty section. I'm afraid that if something should happen to my laptop past its one-year warranty, hp won't recognize the care pack and I'm going to have a fight on my hands.
Date published: 2022-12-17
Rated 5 out of
5
by
Anonymous from
Glad to have it!
Just in case...
Date published: 2022-12-17
Rated 5 out of
5
by
Quadski from
Happy With What Care Pack Provides
Happy with care pack, just purchased it with my new laptop but confident it will be an asset.
Date published: 2022-12-17
Rated 3 out of
5
by
DG_ten from
Seems like a valuable asset
Seems good, haven't seen much information about what I bought yet. It says it will automatically be registered just waiting for that to complete.
Date published: 2022-12-16
Rated 5 out of
5
by
Kim the Teacher from
New HP Fan
I absolutely love my HP laptop. This is the first HP I've ever owned. I can truly say that I'm a new fan of HP! It easy to use and lightweight!
Date published: 2022-12-16
Rated 5 out of
5
by
Anonymous from
Great Gaming Computer for Business Use
Great computer. It operates quickly and smoothly. I have owned several HP computers and this one is by far the best. I wanted speed and power and it has both. I am not a gamer. I purchased this computer so that I would have a computer that would last and out perform the average computer used for demanding work environments. Great choice!
Date published: 2022-12-14
Rated 4 out of
5
by
Jere E from
Turning on computer and keyboard
I am not happy with the on/off switch. It is in the top row with about 20 other switches and does NOT stand out in anyway. SO I have to get out my reading glasses and look HARD to be sure I clicked the correct button. Wish it would be separate from the other buttons like my previous DELL was.
Also, not sure if this a complain about HP or Windows 11, but when I initially turn on the computer the mouse worked the curser but the keyboard was not working. After getting out a separate computer and googling this on the web, I discovered that I needed to hole down a specific button for 8 seconds to turn on the keyboard. Ok, fixed. Except next time I turned it on, same problem. Keyboard NOT working. Eventually I figured out how to reset the default so that the keyboard would work when I turned on PC. But this was WAY TOO hard and should have defaulted to the keyboard WORKING!!!
Date published: 2022-12-13
Rated 4 out of
5
by
Vette guy from
HP Care Pack
The only item I am not happy with is an HP rep told me I do not get telephone support. I am going to further check into this as I believe I do get that support. If I do then 5 stars.
Date published: 2022-12-13
Rated 1 out of
5
by
Retired Disabled Veteran from
Really - review an extended warranty service?
I'm beginning to wonder about a company who asks you to rate an extended purchase warranty two weeks after you bought it, for one of their products you bought less than a year ago? Should I get concerned about needing to actually use the extended warranty I bought for laptop whose original warranty has 90+ days remaining? Do they know something I don't? Do they know it's going to break down?
Date published: 2022-12-12
Rated 1 out of
5
by
Customer9832 from
Unlocking Product
Unable to help unlock a product I purchased
Date published: 2022-12-11
Rated 3 out of
5
by
Rockslider1 from
disapointed
Im still trying to figure out why my new laptop just quits working sometimes just freezes up, loses wifi connection w/o explanation. I know its not a virus issue my Malwarebytes was the first software installed
Date published: 2022-12-08
I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Date published: 2023-05-27
If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Date published: 2024-09-12
does it also cover the battery for 3 years?
does warrenty cover the battery
Date published: 2024-10-26
Does it cover technical support ?
You will have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Thank you for your question!
Date published: 2023-12-18
What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Date published: 2023-05-27
How do I get the 45% off offer shown on my popup?
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-05-27
Does this protection begin now or after the one-year warranty protection I currently have expires?
The coverage begins on the day of the PC purchase. This is a 3-year plan from the date of the PC purchase.
Date published: 2023-03-20
I bought 2 yr added warranty if I will upgrade what will happen to the 2yr I got when I bought this device just a couple days ago.
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2023-10-23
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
