HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs
Product # U9EE0E
HP Care Packs are delivered electronicallySEE DETAILS
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free is rated 3.8 out of 5 by 121.
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Rated 1 out of 5 by 35 year HP dedicated cust from Carepack support non existent i ordered extended 3 year warranty with my new pavilion + laptop. I never received an email with my carepack. All hp sites I can find do NOT show i have a 3 year warranty for the carepack I purchased.
Date published: 2024-01-28
Rated 1 out of 5 by Hufbpuf from Not happy Have not received it nor my lap top It’s been 3 weeks
Date published: 2024-01-28
Rated 5 out of 5 by Linda DL from HP Care Pack HP Care Pack has nice features that make it easy to get service whan needed as the pick up and return feature. Also i get the price refunded if I never use the package.
Date published: 2024-01-11
Rated 5 out of 5 by sonflowerandgrace from Wow Wow, so easy to use. Graphics are clear. Quick and quiet. Looking forward to trying out my pen and drawing software. Affordable...thank you for Veterans discount!
Date published: 2024-01-09
Rated 1 out of 5 by Disappointed 100 from JUNK 1 week old. Total black screen. Will not operate. Disappointed is beyond words. Returning and HP wants to charge me more for a new one now that sale is over. SAD
Date published: 2024-01-03
Rated 1 out of 5 by Taxman08 from I haven't received my warranty yet. I have not received anything to verify that i purchased a 3 year warranty.
Date published: 2023-12-16
Rated 1 out of 5 by HPmikecc from NOT delivered CARE PLAN i have NOT yet received my CARE PLAN that i purchased.
Date published: 2023-12-12
Rated 2 out of 5 by FGWP from Unfulfilled My Cars Pack was not delivered to me by email. I've attempted to go through dispute process with HP to add it to my account/device and their site continually gives me an error message saying their support site is down and not working.
Date published: 2023-12-03
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does this care pack provide international 3 year warranty?

Asked by: MohitSS
Thank you for your question! No, the HP Care Pack is valid in the country of purchase only.
Answered by: HP Team Grant
Date published: 2024-07-15

Does the warranty cover software issues

Asked by: Jj24
Thank you for your question! HP Care Pack decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Answered by: HP Team Grant
Date published: 2024-02-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.