Rated 1 out of
5
by
pottery studio from
No technical support response
printer works ok, have been trying to get support for instant ink since the day it arrived. No response from HP support beyond the initial automatic response.
Date published: 2024-09-29
Rated 5 out of
5
by
MontyLee from
Laser printers keep getting better
Improved laser printer from previous models. Much faster.
Date published: 2024-09-28
Rated 5 out of
5
by
Alexj from
Excellent Color Laser Printer
Works as advertised and provides an outstanding print product
Date published: 2024-09-25
Rated 5 out of
5
by
Almina from
thumbs up 👍
thanks to Hp for the printer, good print and great value
Date published: 2024-09-16
Rated 1 out of
5
by
JohnJ2456 from
2 Months No Power Cord
I received my printer without a power cord and called to let them know the same day. Three times I was asked to check the box, instead of being helpful. Once I finished the request, I was told it would be sent out right away with 2-day shipping. It has been two months since that request and just recently got a message that they were sending it. I of course had already bought a cord and spent more money in HP’s failure to have good customer service. Never again!
Date published: 2024-09-14
Rated 5 out of
5
by
Anonymous from
A invaluable tool for paper lovers
The multifunction printer 4301 timely faithfully prints on paper copies that precisely reproduce the images of the documents you see on your computer's monitor. The scanner function digitizes images on paper to create document files in your computer whose image on your monitor looks just like the piece of paper in your hand.
Date published: 2024-09-14
Rated 1 out of
5
by
Not sharing my name from
product issues
Not a user friendly item like my past HP Printer
Date published: 2024-09-10
Rated 1 out of
5
by
Dovehaven from
Terrible customer service and defective product
I bought a reconditioned color, laser printer in order to avoid the continued dance of ink jet printer cartridges. The printer did not work from the get-go. Many hours on the phone with HP reps trying to fix the problem, until they concluded that they had to send a technician out and replace the paper feeder. Three tries and finally, they found a technician, who came on the day of my move. I did not have a chance to try the printer until I moved and had internet connected ( as of today). Unsurprisingly, I am unable to hook the printer up to my Wi-Fi. Again the misery of a call to HP, 25 minute wait, a rude and unintelligible agent who hung up on me after about a minute. Call back wait for one hour on the phone, only to hear a message that they were unavailable and to call back. These issues have had a detrimental effect on my life and are not merely numerous and very meaningless apologies for “inconveniences”. Losing many hours of my time Is a harm to me—not an inconvenience. Further, I still don’t have a printer I can use, right at the time in my life when I have most needed it. HP used to be a great company with excellent customer service. Now it is among the worst.
Date published: 2024-09-10
Rated 1 out of
5
by
HUAIDAN from
NOT WHAT I ORDERED
THIS COMPANY HAS GONE DOWNHILL!! I ORDERED A "NEW" PRINTER AND WHEN IT ARRIVED, THE BOX SHOWED REFURBISHED. I CALLED AND THE PEOPLE WERE UNPROFESSIONAL AND INEPT. I RETURNED THE ITEM THE NEXT DAY, AFTER HAVING THEM ORDER A "NEW" PRINTER REPLACEMENT. THEY INDICATED THEY WOULD EXPEDITE THE NEW ONE. THEN A FEW DAYS LATER WHEN I HEARD NOTHING FROM THEM, I FOUND OUT THEY WOULD ONLY SHIP THE NEW ONE WHEN THE OLD ONE WAS RECIEVED AND INSPECTED. NEEDLESS TO SAY, I WAS SO UPSET, I CANCELED THE REPLACEMENT AND ASKED FOR A FULL REFUND, WHICH WOULD ONLY OCCUR AFTER 2 WEEKS. I SIMPLY CALLED MY CC COMPANY AND DISPUTED THE CHARGE. HP USED TO BE A GREAT COMPANY WITH GREAT PRODUCT AND CUSTOMER SERVICE. THEY HAVE JOINED THE RANKS OF POORLY RUN AND POOR CUSTOMER SERVICE! I WILL NOT BUY FROM THEM AGAIN
Date published: 2024-09-08
Rated 5 out of
5
by
WeaverBrothers from
Happy to have HP
This printer was easy to set up and it works so we are very happy with our purchase.
Date published: 2024-09-04
Rated 5 out of
5
by
Anonymous from
Reliable Printer
The printer is reliable
Date published: 2024-09-03
Rated 4 out of
5
by
Yetisaurus from
Great printer, okay software
The printer itself is great. It's much faster than my previous HP color laser all in one, which was about 10 years old and getting crotchety. I don't have a ton of print volume, but the times I need it, I need it to be relatively quick and reliable. The scanner also seems to work well, and getting it set up to send from my gmail account (with a temporary password) worked relatively smoothly.
The software could use some finessing. It's nice that you can log in from a computer using the IP address and that you can change a lot of the settings there, but there are some minor annoyances and things that aren't super intuitive. For example, setting up the default scan to email shortcuts is great, but it would be even better if I could select the order that I want them to show up. Instead, I had to go in and monkey around with editing the presets to have the most recently modified ones show up first.
Also, I find it REALLY annoying that some of the features (the webscan/EWS stuff) only work if you click the box allowing HP to monitor for and require genuine HP cartridges only. Listen, HP, if you guys started making cartridges that were about half the price of what you're currently selling them for, I'd be all over it, and you guys would still make a decent profit. But the crazy prices you're charging mean that of course people are going to look for aftermarket suppliers. I don't want to be held hostage by HP on toner pricing, so I skipped the additional features.
Date published: 2024-08-28
Rated 4 out of
5
by
TorresFam from
All around home or office printer!
My wife and I have a business so we need to have a good quality printer to print documents and other items. My kids are also big printer users and they love this printer. The printer setup is easy and i life how fast it prints! Its prints super clear and the colors are vibrant and seem to last long. The dual paper trays are a nice touch and i love it has an automatic feeder. The touch screen works easily and fast and is super easy to read and maneuver. It connects easily to your devices and the HP app although it does have to be hardwired to the router! I like having 1 printer at least hardwired since it does get the job quicker and prints faster but no WIFI on this printer! This has become an all around printer for our home and is great for school projects, home office and much more. It’s an all around printer, copy scan, and fax and I haven’t had any issues with using any function.
Date published: 2024-08-26
Rated 5 out of
5
by
JMJones from
Great product; very affordable.
HP printers, in my opinion, are great. Very high quality; print acuity very sharp. Very dependable and maintenance free.
Date published: 2024-08-22
Rated 4 out of
5
by
USA1 from
Printer works well—eventually
I had trouble setting up this printer but HP helped me through the process. The only issue I have is that the printer that has ONE fully loaded paper tray keeps replying to the computer that it is “out of paper.” I don’t know how to correct this problem —VERY frustrating. Eventually I get I get the printer to print but it takes a long time to get to that point. Once the printer produces a page, all other print tasks get printed.
Date published: 2024-08-21
Rated 5 out of
5
by
John7689 from
Great Printer
This HP Color Laser Jet Pro 4301fdw is a great Color Laser printer
Date published: 2024-08-15
Rated 5 out of
5
by
GSDC from
This is the best one yet!
Shopped around to replace my 5 year old HP Laser. This is it. We have 4 users, 9 devices and all work flawlessly. Printer is fast and quiet. HP seems to have done this right!
Date published: 2024-08-12
Rated 5 out of
5
by
Bonnie H from
One “Happy Camper” owning and operating this printer!
This printer replaces a very similar printer (Laser Jet Pro 477) so the learning curve has been shortened and there are no surprises. First, this printer/scanner/copier/Fax was easy to install. I did everything myself except lift the printer from the packing box to my desk. Thank you for making that task so simple! Learning to operate this machine was also very simple. As already mentioned, I used a similar HP printer for many years. My comments about the functioning of this printer are all positive. The print quality is excellent! The machine operates with minimal noise. The sheet feed has not created problems so far. One purely personal reaction to this printer is my dislike for the “modern” design of the cabinet.
Date published: 2024-08-10
Rated 3 out of
5
by
Zaqzaq from
Not WiFi
I had a very difficult time setting the printer up until I discovered it is not WiFi, it is a networked printer. Once I ran an Ethernet cable to the printer it was smooth sailing from there. It prints good quality, crisp, clear documents in record time! I am loving the duplex and scan features . Overall, it’s a good printer that would be great if it was WiFi.
Date published: 2024-08-07
Rated 1 out of
5
by
Markdwig from
Returned Nonfunctional Printer
Printer arrived quickly. Setup was without issue. Windows printer test fine however printer would not print double sided nor scan double sided. Back side on each process was black page. HP tech support was very hard to get hold of and not that helpful. HP did authorize return of product but the whole process has made me a bit gunshy of purchasing a remanfactured product. It’s an expensive printer and process.
Date published: 2024-08-04
Rated 5 out of
5
by
Donald S from
It is a very nice printer and did pictures well on photo paper made for laser printers
A very nice printer I received
Date published: 2024-07-26
Rated 1 out of
5
by
Mamadebbie2 from
wrong machine for me
needed 2 trays
Date published: 2024-07-26
Rated 5 out of
5
by
GabiHalpern from
Great Color Printer
This HP LaserJet is a great color printer. I have printed over 500 pages on it so far and each page looks great. Crisp color very vibrant and much faster than my older inkjet printer. If you are looking for a new printer to get, I would highly recommend this model. I have hooked it up with all of my devices (two laptops, iPhone, android phone, iPad) and I am able to print and scan wirelessly with ease using this printer. As I said before this printer is great and highly recommended if you're in the market for a color laser jet
Date published: 2024-07-17
Rated 5 out of
5
by
ancysunil from
Excellent printer
I love the printer, it’s super fast when making multiple copies for my work, color quality is brilliant, print quality is good, prices of the cartridge are too expensive but hopefully this will last a while. I also wish that it has internet available via wifi instead of just the hard wired connection limits your option to place the printer in certain areas. Overall enjoying the printer it gives speed flexibility of work printer at home
Date published: 2024-07-17
Rated 3 out of
5
by
Peter Bergh from
Two major problems
The two problems are 1) the HP does not enclose printed documentation on where one can download the software for the computer using the printer and 2) The printer is far too sensitive to paper-curling caused by high humidity (when printing double-sided, the paper gets stuck on the second pass of the page.)
Date published: 2024-07-15
Rated 5 out of
5
by
Anonymous from
This printer does everything I need in a printer.
Great Product
Date published: 2024-07-12
Rated 5 out of
5
by
Beaux03 from
GREAT PRINTER!!!
Love my Wireless Printer
HP Color LaserJet Pro MFP
Date published: 2024-07-11
Rated 4 out of
5
by
FormerExpat from
Solid Printer With Some Limitations
The quality of the output is excellent. On the down side when scanning multiple pages the last page is frequently pulled through with the next-to-last page. The file size of scanned PDFs is also quite large compared to business class devices.
Date published: 2024-06-27
Rated 3 out of
5
by
A Business from
Good not Great
Constantly has a "Printer Failure" alert when not in use.
Date published: 2024-06-20
Rated 5 out of
5
by
youngk from
Super fast
This laser printer is a real workhorse. Prints crazy fast, able to print color & on both sides and can scan & copy. Perfect for home office or if you have kids with many projects. This can print all kinds of things. I also like the big menu screen. Compared to my old printer which had a very dim and small screen, this is night and day difference.
On top of that it is very quiet which I like to most.
Highly recommended
Date published: 2024-06-13