Installation Support and Network Setup DesignJet T130, T530, T730, T830, T850
DIGITAL
- Service planning
- Service deployment
- Installation verification tests (IVT)See all Specs
Product # UC744E
Installation Support and Network Setup DesignJet T130, T530, T730, T830, T850
$0.00
Deploy with confidence. HP Installation Service gives you the assurance that your products are off to a solid start, installed, and configured by an HP specialist. This service includes the basic installation of HP-branded hardware and software, plus HP-supported products from other vendors that are sold by HP or by HP authorized resellers.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Have confidence from the start
Keep your IT people focused on core business tasks while you avoid the hassle of setting up your own printer. Plus, you get the added assurance your product has been expertly installed by a certified HP technical specialist.
Readiness verification prior to install
Verification prior to installation that all service prerequisites are met.
Convenient and flexible scheduling
With our convenient and flexible scheduling, your printer can be delivered at a time that works best for you and with minimal disruption to your business.
Let HP configure your printer
Keep your team focused on your business. An HP certified specialist will configure your printer to work within your network.
Technical details
Installation Support and Network Setup DesignJet T130, T530, T730, T830, T850 is rated
out of
5 by
3.
Rated 1 out of
5
by
Millwright from
EXTREME FRUSTRATION
I purchased the $400 installation support and network setup for my new Designjet T830. While purchasing, the customer service person told me that someone would come within 5 business days. We are a mechanical contractor so using wide format prints is a very important part of our daily work. After 5 business days, I called customer service. They could not find my equipment serial number, my service pak for installation, nor my 3 year NBD service pak. I had to send email with pictures of the box and paperwork to prove that I purchased anything. It took me 21 days of calling every day, getting bounced around from department to department (sometimes 8-10 people a day), and talking to multiple supervisors before I could get someone here. I even told them I wanted them to pick it back up and they refused to give me a refund. Very disappointed and frustrated by the way I was treated. I also did not like that everyone I talked to was from a foreign country. I had a very hard time understanding them.
I do have to say that the technician that came to perform the installation was very nice and helpful. He was efficient, had a good personality, and knew what he was doing. I was satisfied with him.
Date published: 2022-02-23
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
