Rated 2 out of
5
by
Neededprinter from
Good printer, bad service
Unfortunately, we didn't get a good deal here. Purchased it for 1.5 times its current selling price straight from HP. A few months later they retracted their support for this enterprise printer. We had to negotiate and go through some "backdoors" to get a refund and return on it, even though it was still under warranty. It caused us a few technical problems getting it set up, and was not updated when it arrived, did not include any user guide or CD instructions. It does NOT scan to a computer app, which was a critical feature we needed but was not specified in the technical details, as far as I could find.
It does print well, very fast, quick to respond, good quality color and B&W and great scanner and copier. Love the new interface, so it has some good points. But as far as I know, this printer is a dud because HP won't support it anymore. All things considered, I would not recommend this printer.
Date published: 2021-03-29
Rated 5 out of
5
by
Donna S from
Big Display and simple layout. User Friendly
This is a really quiet printer (relative to our Lexmark that died in 8 months with no refund). It is fast and the ink, cost per page is VERY affordable. Highly recommend this for any size office.
Date published: 2019-06-14
Rated 3 out of
5
by
DebbiZ from
Great Printer
Although I can't figure out how to scan, I really like our new printer. I haven't had a lot of chance to research scanning. For the price we paid I would think it's a no brainer.
Date published: 2018-10-17