HP Series 5 Pro 23.8 inch FHD Monitor - 524pf
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Product # 9D9L6UT#ABA
- FHD (1920 x 1080)
- 1500:1
- 5ms GtG (with overdrive)
- IPSSee all Specs
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HP Series 5 Pro 23.8 inch FHD Monitor - 524pf
$0.00
Get more out of your workday with the HP Series 5 Pro 23.8” FHD Monitor. Create the setup that works for the way you work, wherever you work, with refined visual clarity and adjustable comfort built into a sleek, modern design.
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Take control of your comfort
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Technical details
HP Series 5 Pro 23.8 inch FHD Monitor - 524pf is rated
out of
5 by
2.
Rated 4 out of
5
by
RemoteDoc from
Meets My Telehealth Needs
Had some issues with conflicting [microphone?] drivers that spontaneously left me sounding like a demon to anyone that I was teleconferencing with. It would also be nice if there were more nuanced settings available to ensure that framing/lighting/filtering/zooming settings would be consistent and reproduced within any/all teleconferencing apps utilized. The "HP Display Center" and "HP Presence Video" apps leave a lot of personalization settings for this monitor to be desired. I am using this as an extended display with my HP laptop and, while the monitor is much larger than my laptop screen, my laptop thinks this monitor is smaller. It makes mouse transitioning between the two screens a bit funky. It'd be nice if the display settings allow you to alter the size of secondary displays instead of just their relative position.
Other than these issues, the camera and monitor work great and the picture quality and sound are as expected: crisp and clear. I could've probably addressed my teleconferencing needs by purchasing a camera, mic, and monitor separately and at a lower total price tag but I do like the largely seamless integration with the HP devices and set-up that I have. I do wish HP would continue to make improvements to the apps it has for integrating and managing multiple HP devices.
Date published: 2025-06-20
Does the included USB-C cable support DisplayPort MST and will it allow me to daisychain from the connected laptop?
Thank you for your question! You can Daisy-chain with another HP Series 5 Pro USB-C monitor or pair it with a dock. You can also direct connect to any laptop with a USB-C port with DisplayPort capabilities.
Date published: 2025-03-07
Can this monitor be mounted to a VESA mount? Have dual monitors and want to mount but currently only way is the supplied bases.
Hello. Thanks for your question. This HP Series 5 Pro 23.8 inch FHD Monitor - 524pf is not VESA mount compatible.
Date published: 2025-05-16
Can this monitor be connected to an EliteOne 840 AIO using the USB -C to USB-C provided cable?
The HP EliteOne 840 G9 All-in-One PC Wolf Pro Security Edition (A27JLUA) has two USB-C ports with one that is USB Type-C® 10Gbps signaling rate (DisplayPort™ 1.4) and will work to display on the HP Series 5 Pro 23.8 inch FHD USB-C Monitor - 524pu (9D9V7AA) with the USB-C cable provided. Thank you for your question.
Date published: 2025-02-14
What's the difference between "Zoom" and "Teams" conferencing modes? I use neither; I provide telehealth services through another platform. Why don't the adjustments I make in "HP Display Center" hold when I use an external tele-conferencing application?
Thank you for your question! The HP Series 5 Pro 23.8-inch FHD USB-C Conferencing Monitor (524pm) is Zoom Certified, meaning it's specifically designed for seamless collaboration and conferencing with Zoom. It features features like a pop-up webcam, AI noise reduction, and integrated speakers. Also, the HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor (524pm) features a "Teams conferencing mode" that enhances collaboration and meeting experiences, including a pop-up tiltable webcam, AI noise reduction, and integrated speakers.
Date published: 2025-03-20
How do I get the resolution and sharpness on the monitor to look normal and natural? This is super fancy monitor but, unfortunately, nothing looks clear on it with the "scale and layout" set to the "recommended" level of 100%
Thank you for your question! As this is a preference question it is difficult for this forum to answer. What one may consider normal and natural another may not. However, for assistance in setting up your monitor, you can contact HP Technical Support at this link: https://support.hp.com/us-en
Date published: 2025-03-20
Dose the monitor come with ethereal cable and a keyboard and mouse wireless of course
Thank you for your question! The HP Series 5 Pro FHD USB-C Conferencing Monitor comes with the following items in the box; Monitor; DisplayPort™ cable; Warranty card; USB Type-A to B cable; Quick Setup Poster; 1 USB Type-C® to Type-C cable; AC power cord. It does not come with an ethernet cord or keyboard and mouse.
Date published: 2025-03-23
Wondering why the "HP Presence" window won't actually open when I either have the 524pm set as my main display or the only display. It is very frustrating to have to update my display settings any time I want to adjust the video settings.
Thank you for your question! Contact HP Tech Support at this link: https://support.hp.com/us-en
Date published: 2025-03-20
Is this monitor compatible with any of the HP mounting brackets to attach the Elite Mini 800 G9 desktop?
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
